WHY AM I NOT SUPPOSABLY CONNECTED TO MY WIFI

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App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected

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AjTrek1Answer

As has been asked please describe your network meaning hardware (router and modem) as well as ISP.

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MoPac

Headliner III

Define your network. Without that the community can not help.

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nik9669a

Senior Virtuoso

App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected

Is it asking you to update your network - what is the actual message you receive?

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BrewerbachAuthor

Contributor I

Not connected…Your system not found. Then a button that says. UPDATE NETWORK. When I go through the process it acknowledges that it’s back on my WiFi. When I try the mobile app (for my music) the App says it cannot locate my Sonos products on my WiFi. This happens every time. So the mobile/ phone App is disconnecting me?

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AjTrek1Answer

As has been asked please describe your network meaning hardware (router and modem) as well as ISP.

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Together Everyone Achieves More = T.E.A.M.

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