Answered

Hello,I’d like to record vinyl via my Sonos amp and am interested if it is possible.My set up is:Sonos amp Technics 1210 Pre amp Macbook ProI have vinyl playing through the amp fine (although the delay is annoying).  Can I get an input from the amp into my laptop so I can record my vinyl digitally?Thanks!

What on earth have sonos done. Five years of trouble free operation, and then today’s upgrade destroys the entire setup. Phoned the support line, only to be told 95 minutes wait time.its a joke…. I assume.????I wish there was an undo button. This truly is extremely irritating. Did nobody check this mess prior to release.No doubt there will be no apologies or an offer to resolve this bloody fiasco.GUTTED. 😡😡🤬🤬🤬 AN ENTIRE DAY WASTED !!!!!!!!

Hi since the updates my system (running the S1 app) is no longer showing playlist or album names when browsing Apple Music. See the screen grab   I have tried removing Apple Music and then re linking but no joy    is this a So os issue or something I can resolve? thanks for any input   

Can I add my music library using Sonoma 14.5?

Trying to assist someone with slight hearing issue to better hear TV dialog without turning up the Beam soundbar so loud. We added 2 Era 100 speakers to it, sitting one on each side of sofa, but they don’t play the voice / dialog. Is there a way to make them just mirror the soundbar? Or even just be the primary? Or…  so they just become a 2nd set of speakers. We don’t need 5.1 surround, and he doesn’t want to have to put on headphones. Would really appreciate any help

Ever since updating to the new Sonos App, it is now May 21, 2024, IT. NEVER. WORKS! Awfully frustrating and annoying. I spend over 20-30 mins each time trying to get music on my darn speakers. I have tried everything. Reset everything. About to give up on Sonos completely I am so frustrated. 

what are the touch buttons on the front for?

Hi, I have found the new Sonos iOS App (80.00.08) returns a “No results” message for all YouTube Music searches. This same account worked fine in the pervious generation of iOS app and continues to work on the latest MacOS app (16.2). I have tried removing and re-authorizing the YouTube Music service and restarting all the equipment with no luck, and now suspect this is broken. Has anyone else had this problem?Are there any fixes?When will this get fixed? Thanks,Graham

Hello my lovely community.I want to close the topic for compability of Atmos codecs, specifically for TrueHD, as there are still a lot of questions going on about it.As owner of Sonos system (arc, 2x sub, 2x era 300) and pairing it with LG C3, Vero 4k+, AppleTV 4K and PS5. However LG C3 can’t passthrough TrueHD and I can’t watch my legal BR rips using Vero4k+ and Apple TV 4K. So here are the options what might be done:While using TrueHD content, accept downmix from 7.1 to 5.1 by Sonos (Multichannel PCM).                                                                                                                                 Pros: getting atmos effects, the cheapest option.                                                             Cons: lower bitrate for atmos. Look for an alternative streaming services for an atmos content such as Netflix or smiliar. Pros: you will get an an atmos effect via DD+, still cheaper option.                          Cons: not the highest bitrate thoug

I’ve noticed that many selections which are Ultra HD don’t display the badge through the Sonos app (using a Port for streaming). Sometimes it shows no badge at all, sometimes it shows only the HD badge and other times it works properly (or the HD badge switches to Ultra HD mid song). I know that all my settings are correct, and my dac is showing 24/96, but the lack of badge still concerns me. Is there a fix or am I at the mercy….? Thanks for any and all input. NSC

Ace doesn’t audio swap with Arc that is connected to Apple TV 4K via airplay 2 (not HDMI). The Apple TV 4K is connected to a TV projector and not to a TV. When I attempt to Ace audio swap with my Arc the sound defaults to the TV projector audio. No sound gets swapped to the Ace. Is the audio swapping not working because the Arc is not connected to the Apple TV 4K with a HDMI?

Despite downgrading to the 16.1 app on my main Android phone so I have something that works, I am keeping the new app on another Android phone and Android tablet so that I can be aware of updates and hopefully, fixes. I have a large music library on a Synology NAS, with several thousand MP3s with embedded album art.From the start, the new app has sporadically not shown the music library in my sources. When it does, I can play music, but the album art will not display for the current song, or any songs in the queue view. Even when the music library is not shown in the new app, when I start music from the 16.1 or Windows app, it will show as being played in the new app, but will still not display the album art.I’ve spent a LOT of time curating my MP3s and embedding 600x600px album art into each, so this is a real deal breaker for me. Is anyone else seeing this in the new app, and is there anything that can be done? The album art displays properly as expected in the 16.1 and Windows apps.

I went through the set up process of adding a new speaker (the first button in the app to add a speaker) the arc from Costco. It connects and then says at the end it may not appear in the system settings and to unplug and replying it in. That doesn’t work. I then clicked connect to existing system and it scans my WiFi connects to the system i set up but then says I need to do a software update (not iOS) to use the speaker.  it takes me to a screen with start update, brings the pop up log in page and I try to sign in. I do (even though I’m signed into the app already) and then it crashes I try again and immediately crashes without letting me type like the first time. Then says to sign in as the system owner but there is no log in now. I can only exit this loop by reinstalling the app or restarting my phone but then it just repeats itself over again.  I think this might be a new app issue as I’ve heard the new Sonos app update sucks from a UI perspective 

Hej Jeg har lige opdateret til den nye sonos app og hver gang jeg vil noget i app’en, så skriver den, at jeg skal logge ind som systemejer. Når jeg logger ind, så godtager den mit login, men der står stadigvæk log ind som systemejer for at benytte app’en og derfor kan jeg ikke bruge app’en.  Jeg er på android produkter.Andre der har haft disse udfordringer og har fundet en løsning?På forhånd takHilsen Kent

After the latest app update (the one with the redesign), my Sonos roam was deleted from the list of speakers. I tried re-adding it, and it will not register. I have tried deleting and redownloading the app, factory resetting the Sonos roam, rebooting the router (mesh system), factory resetting the router, rebooting my phone (iOS). The app sees the Roam but says I will have to try registering later. The WiFi is flawless and all other devices in the house work fine. The roam worked fine the morning of the app update, so that appears to be the only change. 

So, it has been months since the upgrades, but with several mini updates. I am still having problems with sonos app and just want to check if this is common to others.App remains laggy.Volume controls are haphazard....master volume control does not work as expected...I have to use the manual controls on each speaker to get to the desired volume. Almost everytime i switch apps and go back to Sonos, it does not find the connected system and often takes as long as 3 minutes before it 'finds' the system and reconnects.These just makes the system unusable. I have 12 or so speakers and have been using sonos for over 15 years yet, this last few months have been my worst experience with the sonos.It is almost unusable....Defo not buying any more and seriously considering selling these and moving to something else.

I have 2 x Play1 and a sub in top system.And my playbar is in bottom system.How do i combine the 2 systems into one, or delete one of them, maybe playbar and reset and add it again. I have one system in one home on one network on a single router.This happened on this weeks system update..

Hi, I have two one sl in one room. I am trying to add an arc, sub and two one sl to a new home theatre room. I am unable to seperate the rooms and add the new speakers. Is this an issue with the new app or am I doing something wrong?

When will I be able to play my ace with my Sonos sound bar?

I’ve had the Arc for over a year and not had this problem until this week. I play a particular track on Apple Music, through an Apple TV, on my Arc and I get a distortion when the music and singer hit a certain volume. It’s an album I’ve “added” to Apple Music (I have the iTunes Match service) but it encoded correctly. I’ve played this same track on my Sonos One in the kitchen - no distortion. Tried a couple of tracks from other albums I’ve recently added - same issue. Music directly from Apple Music seem okay. Any ideas ? 

When can I expect the new update with the alarm function fixed????

My entire system mutes randomly and without touching any buttons, The voice Assistance not activated and that's not what appears to be causing it. Are there any solutions? I have updated my system. 

Hi , i have lot of cds in my library and I want to play them in my stereo Sonos era 100 system I’ve seen a usbc-rca cable in the Sonos website but seems like this will produce analog signal rather than cd digital audio quality .  how and what do you suggest to buy in orther to play music in high quality from cd to Sonos era 100 system ? thanks a lot 

Hi guys, I'm setting up a surround system to my tv room. I currently have de Sonos arc and Sonos SubI was planning to buy 4 speakers two for the side of the bar and two for the rear where the sofa is.I used to have a B&W system which was mounted like that.  Any indications ?

I have 3 rooms set up as surrounds suddenly 2 of the rooms disappeared. After rebooting my router, they have reappeared but now components are missing and won’t re-add. One is a sub in the living room that won’t re-add back with my Arc and Era 300s. The other are 2 Symfonisk lamps that won’t add back to my bedroom beam. This happened a couple of weeks ago with just the living room and  after Sonos support were less than helpful, I managed to get it sorted myself but no components went missing. Sonos support were claiming it was my network and wireless mesh system, but couldn’t explain to me why that would suddenly be a problem when the system has all worked flawlessly for 2 years exactly as it’s set up now. Any suggestions from anyone? Is the new app part of the problem? Again no problems before updating that either. Short of removing my whole system and re-adding it, or hard wiring one speaker and creating a separate Sonos network, I don’t know what else to do. P.S. after rebooting th