problem adding products to a new room

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Hi, I have two one sl in one room. I am trying to add an arc, sub and two one sl to a new home theatre room. I am unable to seperate the rooms and add the new speakers. Is this an issue with the new app or am I doing something wrong?

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UKMediaAnswer

Are you following the process described in this article? https://support.sonos.com/en-gb/article/add-a-new-product-to-an-existing-sonos-system

In Sonos terminology, a Sonos Room is either a single device, a stereo pair or a home theatre setup. It is possible to Group multiple Rooms together using the App - https://support.sonos.com/en-gb/article/group-and-ungroup-rooms

In your case, follow the first process and add the Arc, then add the rear surrounds: https://support.sonos.com/en-gb/article/add-surround-speakers-to-a-sonos-home-theater

...and the Sub: https://support.sonos.com/en-gb/article/set-up-your-sonos-sub

Remember: Sometimes Red Wine helps :)

UKMediaAnswer

Are you following the process described in this article? https://support.sonos.com/en-gb/article/add-a-new-product-to-an-existing-sonos-system

In Sonos terminology, a Sonos Room is either a single device, a stereo pair or a home theatre setup. It is possible to Group multiple Rooms together using the App - https://support.sonos.com/en-gb/article/group-and-ungroup-rooms

In your case, follow the first process and add the Arc, then add the rear surrounds: https://support.sonos.com/en-gb/article/add-surround-speakers-to-a-sonos-home-theater

...and the Sub: https://support.sonos.com/en-gb/article/set-up-your-sonos-sub

Remember: Sometimes Red Wine helps :)

A

actomAuthor

Contributor I

Hi, I am trying to add a home theatre setup to a new room. The app doesn’t recognise the speakers or allow me to create a new room

UKMedia

Hi, I am trying to add a home theatre setup to a new room. The app doesn’t recognise the speakers or allow me to create a new room

Adding a new device using the first link in my post will create a new Room.

Remember: Sometimes Red Wine helps :)

UKMedia