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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,126 Topics
  • 31,260 Replies
M
Murasgul
started this topic

Sonos Era 300 placement in surround set specifically for my room

Hi there community. So recently I bought the arc, sub mini and two era 300 speakers. I was wondering about the following two: -Did I place t...
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J
Jagielak
started this topic

Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of t...
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6126 Topics
K
katriContributor I
posted in Home theater
Are there going to be ceiling mounts for the era 300?

I know people reported mounting them upside down near the ceiling with good results. In my case I have windows that go up to the ceiling. I'm wondering if I can achieve the same by hanging them upside down from the ceiling.

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melvimbe
11 months ago
J
JSizzleContributor I
asked in Home theater
Sonos Beam HDMI eARC Not Recognized

Hi,Looking for help!I use a Sonos Beam with my Samsung TV 55” QLED 4k Smart TV Q80B connected with the Sonos supplied HDMI eARC.The audio works great for between two days and two weeks, then I will randomly turn on the TV and the audio is being played through the TV speakers. The Beam shows up as a video thumbnail through HDMI 3 playing a short demo video. I can’t get it to recognize as an eARC.I unplug the Beam and the TV from power and the HDMI eARC. Plug it back in and viola. It is all good. However, I don’t want to do this weekly. Looking for help troubleshooting. Thanks!

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D
11 months ago
S
shkevinContributor I
posted in Home theater
getting sound from Epson LS12000 with sonos beam

Just setup a LS12000 to replace my tv and I cant seem to get sound from sonos beam connected to this projector’s EARC hdmi port. I doubt its the cable because Im using a certified hdmi 2.1 fiberoptic cable to connect the beam to the projector. I thought EARC port would allow this to be pretty much plug and play? Do I need an hdmi splitter or something like HDFURY Arcana to make it work?

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G
11 months ago
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Barry LeightonContributor I
posted in Home theater
Firestick 4k no dolby plus: beam gen 1 and Symfonisk lamp surrounds.

I’ve a Panasonic tv - using the TVs native apps I ca get 5.1 with my setup. However when using the diagnostics on the firestick I can’t seem to get 5.1. Any ideas how to resolve this?

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Stanley_4
11 months ago
J
J-Man11Contributor I
asked in Home theater
Sonos Beam disrupts the TV picture periodically with black out of TV

My Beam Gen 2 causes the tv to blackout for a couple of seconds periodically (every 10-30 seconds). I have a TV box plugged into the HDMI port of the tv, and the Beam is connect via HDMI Arc to the tv. I have checked to ensure the tv has the latest updates. All HDMI cables are high speed cables. I’ve also tried unplugging the tv for several minutes, and the beam. When the Beam is disconnected the TV works perfect with no blackouts. The same issue happens if I switch the HDMI connections. I ran a diagnostics test and reference number is 1450731502. 

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106rallye
11 months ago
M
mj_kavanaghContributor I
posted in Home theater
OPTICAL TO HDMI CONVERTER

SONOS PLAYBAR OPTICAL TO HDMI Hi, i’ve tried researching and can’t seem to find my answer. i have a playbar and the optical pin on the tv has broken. Does the hdmi / optical converter cable work? i can’t get it to. Any other options ? 

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Stanley_4
11 months ago
P
phd67Contributor II
asked in Home theater
Mixed speakers in home theatre setup

Greetings, I’m wondering if I can mix up the speakers used in a home theatre setup. Specifically, I just bought a Beam and already have a One speaker in the basement that I don’t use much. Wondering if I can buy another smaller speaker, such as a Move or Era 100, and use that with the Beam and the One to create a surround effect (or just better sound) for both TV and regular music. I’d really like to use the Move, so I can bring it outside with me when listening to music while grilling. Any thoughts are welcome, pro or con. Thanks.   

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P
11 months ago
A
AltenmarktdaveContributor I
asked in Home theater
controlling ray with sony remote

I got  Ray for Christmas . I connected it via the optical cable to my Sony Tv. The only problem is that the ray and the speakers on the tv seem to play together. I get round this by using the mute button on the tv control. My partner wants to be able to control the ray using the tv remote ( IR ) and not have to use the Sonos app.i have been in the tv sound menu but have not been able to sort it . Any advice /comments appreciated

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UKMedia
11 months ago
G
Gene1226Contributor I
posted in Home theater
sub

I replaced my beam 1 with a beam 2 gen, now my sub hardly puts out any bass

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C
11 months ago
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ericgbauerContributor I
asked in Home theater
Pause Netflix/ATV+/Hulu/AmazonPrime Streaming & Automatically lose AirPlay audio connection to Beam

Hi all, Adding my hat to the ring for this already existing topic...I’m this close to going back to a Bluetooth solution for my audio needs because this issue is super lame … I used to think my older MacBookPro running MacOS Mojave had something to do with my problems, but I’ve just upgraded to a brand new 2023 MBP running the latest MacOS Sonoma 14.2 and the same problem persists… _ I stream my video to a projector and send audio through AirPlay to an early 2023 Beam, two SL One’s for surround, & a Sub Mini - WHEN it works, it works great._ I use Safari 17.2 for my video stream_ I briefly tried Firefox but did not see an improvement so went back to my go-to Safari._ I’ve tested with Amazon Prime, ATV+, Hulu, and Netflix and the problem is there. The issue is not with the content providers._ If you pause the video stream for ANY duration then upon resuming video, the audio will have dropped out… every single time. The ONLY way I have found to re-establish the audio connection is to

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Corry P
11 months ago
A
AndrewcoxContributor I
posted in Home theater
Sonos Ray

How do I connect Ray to my tv which doesn’t have an optical audio cable port

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controlav
11 months ago