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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 30,781 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6030 Topics
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Zed33040Contributor I
asked in Home theater
no atmos

Hello…So I see alot of people having problems with sonos arc playing stereo pcm instead of atmos..I watched Batman yesterday with atmos displayed on app and now its saying stereo pcm on app. I haven’t changed any settings or done anything different so I know its set up correctly as far as tv settings..please help as just purchased arc for this ability. Thank you for any help you can provide.

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11 months ago
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MarkTC415Contributor I
asked in Home theater
connection issue

Hello, new to community.  I recently replaced/upgraded my xfinity WiFi router (XB7 dual band) and a new name and password.  When I attempt to connect my Playbar/sub to the WiFi network, the new network name comes up, but when I enter the password it says unable to connect.  Have tried power off/on reboot of playbar and router to no avail.  Appreciate Kate any help.

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11 months ago
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MythicbeastAvid Contributor II
asked in Home theater
very loud blast of sound when TV turne on

System: Arc, gen1 sub, 2 Play 1’s  77” LG OLED Sonos ver 15.10 On two occasions within the last week I have experienced an extremely loud, ear hurting/speaker damaging(?) blast of sound upon start-up from my Sonos system upon turning on my TV   I’ve also experienced, on random streams on live TV (Hulu) very garbled dialog, this just started recently as well  Any suggestions appreciated   

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11 months ago
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ZkiiFreakAvid Contributor I
asked in Home theater
PS5 + Beam volume (automatically adjusts itself)

Hi there Hope someone can shed some light on a strange issue I have.My setup:Beam connected via eARC to Samsung UE55B80 PS5 connected to Samsung UE55B80 via HDMI Setup for all set to Dolby / DTS (no PCM)Issue: every time I switch to the HDMI for the PS5, the volume on the Beam goes up. I even see the OSD on the Samsung indicating it turns up the volume. This doesn't happen on any other sources / apps on the Samsung.Any takes on where to change this setting? (Might be a default volume level on PS5, dunno) Thanks in advance

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11 months ago
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ButtContributor I
asked in Home theater
TV setting on iPhone not playing on speakers

I have an iPhone 11 version iOS 17.12 with Sonos enabled. My problem is when I push the TV button to play on my Samsung Smart TV HD nothing comes out of the speakers.Des  

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11 months ago
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PixelwebContributor I
posted in Home theater
Sonos Playbar sound cutting in and out

Hi Alli just wanted to let you all know. For a long time my Sonos setup and especially the soundbar has been cutting out the audi at random with a 5-10 sec pause until the audio resumed. I have been troubleshooting everything and I was suspecting my wifi but just couldn’t find anything at all. I stumbled across another thread that explained that if you connect one of you Sonos devices with an ethernet cable all other devices will change how they connect - so I did….. I hard wired a Play1 in the basement and now my playbar in the upstairs living room is playing flawlessly…. Audio hasn’t dropped since!!! @Cory B you are the man!!!!! Thanks!I hope this helps anyone else experiencing this annoying issue Merry Christmas everyoneHo Ho Ho :-)Jeppe

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11 months ago
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YounghusbandContributor I
posted in Home theater
using home theater away from home

I’m looking at running a small cinema club at a local hall near me. I’d like to take my Sonos home theatre there and run from my laptop.Will the Sonos system still sync together when used away from my home wifi? If so, would i still be able to do Spacial tuning for Atmos playback?  has anyone tried this?  Cheers 

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Stanley_4
11 months ago
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GDW11Contributor I
asked in Home theater
Arc with Play 1 and Play 3

I’ve got an Arc with 2 Play1s as surrounds in our living room.  I’m wondering if I can add a single Play3 into the setup at the back of the room?Thanks

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Stanley_4
11 months ago
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Mark 2023Contributor I
posted in Home theater
era 300 surround

Hi.  I have just bought an arc , sub and 2 era 300 speakers,  I'm not sure where the best place to mount to speakers in my room  ( wall mounted) was thinking of putting them where is marked in blue on my photo. Would this work if not where would be best.  Thanks Mark  

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Stanley_4
11 months ago
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vigerxContributor I
asked in Home theater
Mutiple Arcs, wired setup, Ones randomly disconnect

Hi Forum,I have a question about a recent setup change in my Sonos system and signal dropping issues when using SonosNet.My initial setup was as follows:Room L:One Arc Two Sonos One (surrounds) One Sonos SubRoom K:One Sonos OneThe Arc in Room L was wired and worked flawlessly, with no signal drops.I recently upgraded my system to:Room L:One Arc Two Era 300s (surrounds) One Sonos SubRoom K:One Sonos OneRoom B:One Arc Two Sonos One (surrounds) One Sonos SubInitially, I left the Arc in Room L wired. However, I noticed the Sonos Ones in Room B were disconnecting randomly. These are positioned across the wall from the Room L's Arc, approximately 20 inches away.When I removed the Ethernet cable from the Arc in Room L, everything started working correctly. The Sonos app shows excellent Wi-Fi signal for all devices.My system is now working as expected, but I'm curious about why the signal drops were occurring. I would expect SonosNet to provide better signal quality than Wi-Fi. Given the close

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Stanley_4
11 months ago
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cnelContributor I
asked in Home theater
arc front channel pulses/comes in short waves

Brand new arc and sub setup yesterday.  Connected to formovie theater (also brand new) via arc3.  Sounds great, but during periods of any sustained front-channel sound that channel pulses like it comes in short, half-second waves. All the other sound is normal.  So eg for batman begins Nolan always has these long sustained notes in the background—all sound is perfect but that, front-channel note is pulsing in volume, like a wave of maybe ½ second from peak to peak.  Same thing watching football…the announcers and sound of the game are all fine, but when the crowd cheers, the cheers, and just that channel alone, pulse like that.   And by the way it is a significant pulse, not just a minor thing I’m picking up on, but significant enough to make it hard to hear the other sounds.  Hope that is a clear explanation, not something I’ve ever heard before so struggling to explain it in words! thanks for any input you can give.   

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Airgetlam
11 months ago
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DivineVisitorContributor I
posted in Home theater
Projector Firestick Troubleshooting

Help me Sonos Community, your my only hope! I am having trouble setting up a Home Theatre at my dad's house and I'm needing some assistance. At my own home I'm having no issues. I have my Sonos Playbar (Original) hooked up to my TV via the Digital Optical Cable but when I want to use my Benq w1070 Projector with an Amazon Firestick plugged into the HDMI port I hook it the Projector up to my Sonos Port via RCA Audio Cable and feed the sound to the Sonos Playbar via Line-In on the Sonos App. I've attempted the same set up at my Dad's using his Sonos Beam and his Benq w1050 Projector with an Amazon Firestick plugged in to the HDMI port but it's not working. The sound instead continues to come through the Projectors internal Speaker. We managed to get it to work one evening but after turning off the system and coming back the next day the sound was back to coming through the Benq w1050's own internal speaker. How can I get this to work or is there a better way? Any help would be greatly ap

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ratty
11 months ago
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druj85Contributor I
posted in Home theater
Arc volume differs dramatically between streaming apps

Just set up an Arc and the volume varies greatly between apps. I (and my bird/dogs/partner) are often blasted when moving from one app to another.ex: Watching a movie on Netflix and then move to a Youtube video and the sound jumps up 2x. I lower the volume to a reasonable volume then move to something else in a different app and all of a sudden the volume is loud again.I haven’t tested thoroughly, so I’m not sure if it indicates a consistent ratio/difference between apps along some linear spectrum, or if the difference is consistent across specific apps.

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11 months ago
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DziadzContributor I
asked in Home theater
5G connections

Our soundbar stopped picking up our 5G WiFi  

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ratty
11 months ago
selsrog
selsrogContributor I
asked in Home theater
TV seldom switches on

Hi allI have a very simple setup:Samsung UE65JS9500L Apple TV (Gen 4) Sonos ARCI typically only use the Apple TV remote to switch on and off my Apple TV and control it. I only use the Apple TV to watch things.Now, seldomly my TV switches on when I turn on the Apple TV. But, my TV *always* turns off when I turn of the Apple TV.So somewhere something is not correct. Any ideas?Thanks!

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jgatie
11 months ago
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BostonMikeContributor I
asked in Home theater
TV audio drops

I’ve got an Arc, Sub, and two One SLs set up in a surround system. They’re hooked up to a Samsung Frame. Initially when I paused and then unpaused the TV, the sound wouldn’t resume for a second or two. It was annoying, but not unbearable. Lately, however, the sound will randomly drop for lengthy periods--30 seconds to a couple of minutes. Sometimes I’ll have to back out of whatever app I’m using entirely to get it working again. There’s no discernable pattern to this that I can find. It happens whether I’m using the native apps on the TV, Nvidia Shield, or Google TV with Chromecast. Everything is hooked up to WiFi; the system is strong (the video, which is also hooked up via wifi, is never pixelated when this happens). Any ideas? Thanks!

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Sotiris C.
11 months ago
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CRJINLACAContributor I
posted in Home theater
eARC from TV to Sonos Amp(2023) over Cat 7

My Smart TV is about 120 feet from my rack of Sonos Amps. I only need to send audio from the TV back to the Sonos AMP.  I have Cat 7 lines run from the TV to the rack. I have two speakers at the TV connected to the Sonos Amp.My question is what it the best method to get sound from the TV to the Sonos Amp knowing I will need an extender between the Cat 7 of some sort:eARC HDMI extenderARC HDMI extenderDigital Coax extender

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buzz
11 months ago
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Tito07Contributor I
asked in Home theater
Sound Cuts Out Randomly, LG C1/Shield Pro

Current setup:Sonos ArcSonos Era 300 x2 SurroundSonos Sub x2Arc is Ethernet, everything else is wirelessNvidia Shield → LG C1 Port 3 (dolby processing is off, match content is on)Sonos Arc → LG C1 Port 2 eArc enabled and passthrough bitstreamATT Fiber Router in Passthrough mode to Asus RT-AX88U and a PiHole.The system has been flawless for about 2 years now and even after the purchase of the Era 300s (used to have SL Ones) it was working fine. About 2 months ago the issue has started popping up.The issue: Randomly throughout the day (if watching for 2-3 hours, maybe occurs once) there is a full sound cutout on all my sonos devices for about 5-10 seconds. When this happens I tend to look at the status light. I see it be that standard dim white for those 5-10 seconds then it’ll turn a bright green for about 1 second then the sound comes back on all devices. This has become frustrating since sometimes its right in the middle of an important scene in a movie. Does not matter if I am watchi

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11 months ago
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StephFContributor I
asked in Home theater
Added TV box remote amd now the LG TV remote doesnt control volume

Had to trawl this forum last week setting up a Ray to work with a 2022 model LG TV but pieced together a solution from people who shared theirs.Tonight I added the TV box remote as a second remote via the app which works instantly. However, now the TV remote no longer controls the volume.  I’ve reset everything on the TV. The Sonos mobile app says the remote is already paired.  Is there a way to select and unpair remote via the app?  Losing my mind and so much time with this. Poor documentation from Sonos and poor product design by LG. 

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AjTrek1
11 months ago
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RobCat101Contributor I
posted in Home theater
AV sync issues - why no audio advance?

As title suggests, I am experiencing the video being ahead of the sound with my Beam 2 and LG OLED C3. I’ve been through all the various settings/pass through etc on the TV, and if I run eg a YouTube av synch video, the audio is approx 75ms ahead of the video. (And to be clear, the sound through the TVs speakers is in sync, and it occurs with all sources eg Apple TV, the TV apps, and Sky Q - which is actually worse, so that I think is a separate issue). The TV dialog sync only allows delay.  I might be answering my own question in that it may not be technically possible to ‘advance’ the sound on the soundbar, but is there an ARC compatibility problem with LG TVs that is creating this issue?  I am not the only person experiencing this according to forums. 

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ratty
11 months ago
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skoda9635Contributor I
asked in Home theater
Beam (Gen 2) + Ikea Symfonisk + Chromecast with Google TV + Hisense TV = No longer 5.1?

Hi,I own the set mentioned above (not sure about the model of a TV but I know it can support 5.1 and Atmos as well, the TV is pretty new-a year or two max three old). I had it working for the past year.Something probably changed in my setup and 5.1 no longer works correctly, when streaming Netflix, or using any other app with 5.1/Atmos. I don’t know what or why.When using not 5.1 apps, like YouTube, I used to be able to get all surrounds to play on the same volume as my main Beam, now I am not able to do it, even though I play with volumes and settings in the app.Now my surrounds make broken sound, similiar to what is supposed to play and it’s much quieter (like 90% queiter) than Beam.Surrounds work as supposed, when playing Xbox on the same TV (with 5.1 as well). TV set to pass through all the time, Google Chromecast as well. Something is off and I can’t find what.Many thanks for your help.

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11 months ago
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mikeg1Contributor I
asked in Home theater
A Beam and Two Era 100's for Theatre and Streaming Music

Hello, I’ve been reading and it sounds like this is possible, but I want to double-check. In a condo where living and dining rooms are essentially one large space, I have a Beam wired to my Samsung smart TV in the “Living Room” and two new Era 100’s in a stereo pair assigned to the “Dining Room” in Sonos.I can stream music via AirPlay to the Living Room or Dining Room and group them. But now I’d like to try adding the Era 100’s to the Beam as surrounds.Is this dual purpose setup possible? (From what I’ve read it should be.) Will the surrounds introduce delay to the TV audio? Is it better to keep them separate and use different speakers as surrounds?I also have a Sonos One gen 2 and Sonos One SL stereo pair in the bedroom, but that’s a separate room.

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11 months ago
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Lex1124Contributor I
asked in Home theater
Era 300 front speaker

When are you going to enable the front speaker for the ERA 300 when used as surrounds?

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jonmichael
11 months ago
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Ves_UKTrending Lyricist I
asked in Home theater
Sonos beam gen 2 sound connectivity issues with Samsung QE55Q80

I am connected to sonos beam gen 2 and two sonos one speakers as surround. All works fine untill I turn off the TV and on again and then I don't get sound from my sonos. Only from my TV speakers. ARC is turned on on my TV settings and after diagnostics my TV can't find issues with the HDMI cable connect to sonos beam. When I change sources I can see sonos images on the TV but my remote control change the TV volumn not the sonos. Also on the mobile app i am changing to TV input and i am changing the volume up and down but it is not showing this changes on the TV screen and TV still play from it's speakers. After turn off beam gen 2 from power cable and connect again it connects automatically and all works fine untill I switch off the TV again. That happen when no other devices are connected to other HDMI ports. Any solutions? I changed 3 new HDMI cables so far and no difference  

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11 months ago
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ZaneleonContributor I
asked in Home theater
Optimal surround sound set up for offset rooms

Good evening,  I'm in the process of having a media wall installed and I have purchased 2 x era100, 1 x mini sub and 1 x 2nd gen  beam. Now my question is, is there an optimal way to set these up? bearing in mind my room or the layout to use better term will be offset. Let me add some texture.  Double doors central lead in to a long narrow-ish room. (6mtr x 3mtr). Straight in front of these double doors will be the centre of the media wall. The media wall will be 2.4mtr in width. Here comes the issue (Or hopefully no issue if you kind folk can advise me). I have an L shaped sofa to the left of the double doors facing the media wall. Then a snuggle chair to the right of the doors facing media wall. My natural first instinct is to wall mount the era100 to either side of the double doors with the beam under the tv and mini sun to one side of that.  I would appreciate any help on this.  Thanks  

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11 months ago
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