My subwoofer was previously paired with my ARC soundbar, but today it lost connection and stopped working. I tried pushing the side button on the subwoofer, and it would work for 5 seconds and then dropped. I removed the subwoofer from my arc and am trying to add it back, but now it’s not finding it. How can i add it back and get it to work again? Thanks
Question
how to add subwoofer to arc
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+14Hi
https://support.sonos.com/en-us/article/reset-your-sonos-product
… after the factory reset try adding the sub. Should that not work, power cycle your Arc and try again.
I would approach this slightly differently to
I tend to see a factory reset of any Sonos product as being a last resort and there seems to be some options here that are still available to try before doing a reset.
thanks for the suggestions. I did a factory reset of the subwoofer, went through the set up process multiple times as it was having a hard time detecting my phone, but finally it connected and now is working great. it also prompted me for a software update on the subwoofer so perhaps that was the initial cause of the pairing issue.
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