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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,041 Topics
  • 30,814 Replies
106rallye
106rallye
answered this question

Arc Ultra,Sub 4+ 2 Era 300.....+ other 2 Era 100 on the sides?!

This will not work. The Arc Ultra is not a center speaker but a full FL-Center-FR soundbar. Sonos has realised this and will not let you put...
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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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6041 Topics
A
ab5000Contributor III
asked in Home theater
Give me your thoughts on maximising Playbase Era 100s, Era 300s, One’s and/or Sub Mini)

So I have a Playbase and happy with it and still works, but wondering what could works best with it when thinking of todays updates. Would it be able to take advantage of anything the 300’s offer? Wondering if it is worth reconfiguring it…. I can connect:Sub-MiniOne’sEra100sEra300s 

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Stanley_4
10 months ago
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rm102233Contributor I
asked in Home theater
Apple TV 4K (1st gen), Sonos Arc + 100s (surrounds), and HDMI ARC port

Hi team, I just got a Sonos Arc and two Era 100s to use as surrounds, but as I’ve been using it I've noticed that the only sound I’m getting is Stereo PCM. While this does still sound 100x better than what I used to have, I would like to get as much quality sound as I can out of this system. Here’s my set up as of now: Sonos Arc → HDMI 3 ARC Port (no eARC port, old plasma tv)Apple TV 4K → HDMI 2Era 100s as rear surrounds (back left and right)I have it true tuned and everything as well. Is there any way to get a higher sound quality than base Stereo PCM with only my ARC Port and no eARC? Also, as a side question, Should I keep the Eras behind or should I move closer to the sides or the front as front left and right channels? Thanks in advance for any and all advice!!

5508
Ken_Griffiths
10 months ago
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WaltWContributor I
asked in Home theater
Audio on Beam Gen 2 stops working when streaming Netflix or Amazon

Sometimes the audio stops working on Beam Gen 2 when streaming Netflix or Amazon Prime. The audio will still work on Direct TV when this occurs. The Beam is connected to a Samsung TV with Dolby Atmos capability via HDMI eARC. 

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B
10 months ago
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CaptainKurtContributor I
asked in Home theater
How do I set up an HDMI streaming stick/projector/two AMPs&SUB for auto switching 4.1 surround sound?

I have the two AMPs and SUB playing house music via Ethernet in the main bedroom. There is a motorized screen with projector in the headboard and four ceiling speakers. No place for a soundbar. What is the easiest way to autoswitch the audio source from Sonos music to HDMI Roku streaming stick? I have gotten the two AMPs to sense and switch the line out stereo from the projector but want 4.1 surround. Do I need an HDMI ARC Audio Extractor? Will each AMP get its own HDMI feed? Can the surround AMP be configured to play only the surround HDMI signal? Will this gizmo help:https://www.amazon.com/gp/product/B0BNSY3VKW/ref=ox_sc_act_title_2?smid=A28K0QBH3Z1QKZ&psc=1Again, no place in this room for a soundbar (I own two ARCs for other rooms). The two projector HDMI ports do not say ARC. I now have the Roku stick connected to one of these ports.This is the closest thread but its 2-3 years old: 

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Airgetlam
10 months ago
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CharKContributor I
posted in Home theater
Hearing Aids

I wear hearing aids. I have trouble with the sound coming from the 2 smaller speakers as it is the background noise, and the voices are coming out of the sound bar. Is there a way to fix that so the voices come out of the little speakers as well? or reverse it?

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buzz
10 months ago
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MsibleyContributor I
asked in Home theater
groups

When watching tv I use a group of speakers. I don’t want Era 100s to be surround, I want them to play full audio. The next day when I turn on TV, only the Arc plays and I have to find my phone which is usually upstairs on charger to add other speakers (group). Is there a way to make system resume playing the same group without having to re-group them daily? 

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Airgetlam
10 months ago
A
Andrea WadsContributor I
posted in Home theater
Sonos Playbar wont play tv audio

My TV and Sonos play bar have been working fine for well over 12 months. Then last night, my TV turned itself off and every time I turned it back on by the remote. It turned itself off again after unplugging both sound bar and TV from the wall and waiting a short while plugging them back in and I’ve even reset the play bar. Both work fine independently but the play bar will not play. What’s on TV today I have bought a new optical audio cable and I’ve plugged that in and it is no better  I have the television speakers turned off and have tried to reset the remote with the sound bar which I’ve done and again seems to work fine but the sound bar still does not play what’s on the TV. Can anybody help please

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N
10 months ago
C
ChinatigerContributor I
asked in Home theater
Sonos Arc and Alexa

I've been experiencing an issue with my Sonos Arc where the Alexa voice assistant keeps turning off. Despite multiple attempts of uninstalling and reinstalling, the problem persists. Additionally, there are instances where the Arc spontaneously turns off and on throughout the evening. When this happens, I'm unable to turn it back on through the app and must resort to using the controls on the Arc itself. Notably, I previously had a Beam set up in the same manner, and it worked flawlessly. I'm wondering what might be causing this problem or if there's a potential issue with the Arc itself?

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C
10 months ago
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Sonny.AdeAvid Contributor I
asked in Home theater
Sonos Arc Surround Sound

I’m considering buying a Sonos Arc but before I do I want to make sure it will work for the intended purpose. Is it possible for me to set up a Sonos Arc, 2 Sonos One and Sonos Bass as surround sound on my TV and also use the same 2 Sonos Ones as a stereo pair when I’m playing music or does one negate the other? Thanks. 

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N
10 months ago
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peter1967Trending Lyricist I
asked in Home theater
Connecting problems: Playbar, Sub (Gen 2), Play:1 * 2

 Have a whole bunch of Sonos stuff, everything has been working fine but now something has happened. Can't get SUB & Play:1 to work with playbar.If I make a stereo pair of Play:1 it works perfectly with or without sub, if I connect sub to any other speakers it works fine but if I try to connect them to playbar it doesn't work. Have reset and reinstalled tons of times. It refuses to work however the Playbar as it is also works without problems.(Before, I use a network cable but after I talked to sonos support, now all speakers are on WIFI)Searched the Sonos forum found others with the same problem but nowhere have I found how to solve it, does anyone here have any good tips before all the hair is gone :-) 

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Corry P
10 months ago
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danbarthelContributor I
asked in Home theater
Arc dropout

I have an Arc connected to an older Vizio TV. The sound will drop out for 5 to 60 seconds and then come back. I used the HDMI  cable that came with the Arc. I tried rebooting the TV and resetting the soundbar. How do I tell if it’s the TV or the Arc?

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Airgetlam
10 months ago
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BelfeldContributor I
asked in Home theater
SONOS ARC HD Fury Arcana no audio (TV) no audio and image (BR)

My configuration:• Television: Sony KD55AF8• BR: Sony UBP X-800• Sound: SONOS ARCHD FURY Arcana:• Firmware 0.82 V2• HDMI output: HDMI 3 (arc) SONY TV• eArc out: Original SONOS HDMI cable to SONOS ARC• HDMI input: HDMI from UBP X-800All HDMI cables are brand new, High SpeedUntil the day before yesterday I had sound with this configuration and I could watch TV, play DVDs and Bluerays WITH image and sound. Not anymore yesterday.What did I do next:• Arcana reset to factory settings. No result• Arcana and SONOS ARC disconnected from power for approximately one minute. No result.• Removed Arcana and connected SONOS ARC directly to HDMI3 (arc) from SONY AF8. Sound and images on television.Tried again this morning. Still no picture and sound. Arcana indicates that there is contact between TV and Arcana and BR and arcana. However, no sound.Then tried to contact the TV via the SONOS APPSettings – System – Room – TV installation –Notification: connected to TVResult: no soundAre there people who u

5004
G
10 months ago
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Chris.ChapoContributor I
asked in Home theater
Issue connecting Sub (gen 3) to Arc

I/ve been running into issues setting up my new Sub (gen 3) and Arc that I got this week. I was able to set up the Arc without any problems, but when I try to bond the sub to the arc I get an error message (unable to connect). This happens after I set up the sub, connect it to the wifi, and then try to associate the sub to the arc. I’ve tried resetting multiple times (requires a factory reset) and it just will not work. During the bonding process the sub status light goes from bright blinking white to solid dim white. The name of the arc after has a (+ ?) after it, and I can remove the sub. But can’t try re-adding it until I do another factory reset.I’m using eero pro 6. I’ve turned off client steering and also forced the network to be 2.4GHz temporarily and none of this helps.I just created a diagnostic report 765914184.I tried contacting Sonos support but they apparently don’t offer weekend support (for a $1500 product is quite surprising) and don’t appear to offer email support eith

16448
Stanley_4
10 months ago
N
NorfolkEnchantsContributor II
asked in Home theater
Why would only one One SL disconnect?

Went away for a holiday for 10 days. Came back and everything seemingly was OK - Arc, Sub, and left One SL - except the right One SL, which has disconnected and I can't reconnect. App is useless "Make sure it's powered on'" (yep) "and connected to WiFi" (well it was when I went on holidays, now I don't get an option to reconnect it).The networking configuration with Sonos is nothing short of horrible.Is this a complete reboot and reconnect everything (yet again) situation?

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Stanley_4
10 months ago
C
ChipettoContributor I
asked in Home theater
Connecting Headphones

Is there a way to caonnect headphones to an Arc?

551
Airgetlam
10 months ago
McGizzle
McGizzleContributor I
asked in Home theater
Controlling multiple speakers to work with TV remote

For my family room I have Beam + Sub tied via eARC to my OLED TV. Nearby is a Sonos One in the kitchen and a Sonos Five that I often “group” via the app so I can hear the TV in these other areas. Trouble is when we mute or change volume using the TV remote, the other devices remain independent and don’t change with Beam + Sub. Is there a way to get all these to be controlled by the TV remote? This is mainly for convenience, not having to open the app and manually adjust the grouped speaks.  I’m not interested in surround-sound bonding, just main audio from TV being controlled by TV remote. 

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ratty
10 months ago
U
User328341Contributor I
asked in Home theater
Panasonic remote stopped controlling volume on Sonos sound bar

My Panasonic 65” TV is connected to a Sonos soundbar plus subwoofer and play one surround sound speakers. the Panasonic TV remote has suddenly stopped controlling the volume on the speakers (it controls TV channels perfectly so it’s not a fault with the TV remote). The Sonos app controls the speaker volume perfectly so it’s not a problem with the speakers.  it’s a problem with the Sonos software. I have rebooted the TV a couple of times, but hasn’t made any difference.  what should I try next ?

3141
jgatie
10 months ago
L
littledudeContributor I
posted in Home theater
Information about sonos arc, amp sub and surround speakers

I am thinking of getting myself a Sonos Arc along with Sub G3 and an Amp. For surround sound, I already have speaker cables running in my wall and I am thinking of getting a pair of Dali Oberon on wall speakers (passive). I have the following questions:Would it be possible for me to connect these speakers to the Amp? The specs for the speakers mention that they have a 6 Ohms impedance and recommended amplifier power is 25-100 Watts. Considering that the Amp outputs 125 Watts per channel at 8 Ohms, would it be ok to connect the speakers to the Amp? Given that the passive speakers can be connected to the Amp (or in case they cannot another pair of passive speakers can do the job), I want to have the following scenarios for listening: When watching TV, or streaming music from network or other app, I want to have a 7.1.4 system, i.e. the Arc, Sub and the two passive speakers as surrounds. When connecting my record player to the line-in of the Amp I want to have only the two passive speake

2237
jgatie
10 months ago
Q
quazarContributor I
posted in Home theater
Can't configure Samsung remote to work with new Ray

Just got my Ray, and hooked it up to a fairly modern Samsung TV via optical connection (Model Number : UN50J6200AFXZA ). However, I cannot configure the Samsung RF remote to use the volume buttons to control the Ray. I followed the guidance via the mobile app to add the Ray as a Home Theater device etc.The guidance says to “go back to the Universal Remote setup menu and select one of the other input devices you’ve added, like a cable box or Blu-ray player. Select the other input devices and choose Use with Home Theater. Do this for all of your active inputs.”Are there any Samsung owners out here with the same issue

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minimalist
10 months ago
B
Ben WooContributor I
asked in Home theater
Sonos Beam is not playing audio from my Sony BluRay player.

My Sonos Beam is connected to my Sony Bravia TV Via the HDMI arc and I connected my  Sony Blu Ray player via HDMI1 on my TV but the audio only plays the TV Speaker and not from Beam. 

1195
B
10 months ago
T
TantrevTrending Lyricist I
asked in Home theater
surround sound

I have 2 SL1 speakers and a beam. Trying to get the best surround sound. Should they all be on the same volume or should I just have the left and right speakers on with the beam low? The beam is under the TV and in front of us. Thanks 

14720
T
10 months ago
M
MAXIMVS174Contributor I
posted in Home theater
Odd quiet dialog behavior

I’ve got a Beam Gen 2.  I’m watching Star Trek TNG on Paramount+ on Roku and I’m noticing what appears to be the oddest behavior.  It’s so odd part of me wonders if it’s in my head.  Anytime a new scene occurs that begins with dialog, the dialog is so quiet at first but then increases to a proper volume a few seconds later.  It’s especially noticeable when the previous scene ends with some kind of loud noise.  Has anyone else noticed this?  Or am I just crazy?  Or maybe both?

394
Corry P
11 months ago
A
akumaeContributor I
asked in Home theater
Sub Gen 3 with Onkyo NR6100

Hi All,I want to buy Sonos sub Gen 3 and want to use it with Onkyo NR6100.Am not sure if they can be used together. Does anybody know ? -Avinash 

292
A
11 months ago
G
guy.brownContributor I
posted in Home theater
Era 300 surrounds: WiFi or Ethernet

I am read a few contradictory answers to this so just wanted to double check here.  I have just bought a set of Era 300s to replace the Ones that I was using as surrounds with my Arc and Sub. They are connected to WiFi and everything is working so far.  I have read that connecting then via Ethernet will improve performance so was thinking about whether it would be worth it.  And here’s where is gets confusing! I understand that the Era’s don’t have SonosNet but I’ve read that they still connect to the Arc via a private WiFi connection directly with the Arc in the same way that previous surrounds did. Is that true? Or do they now just go via the home WiFi network? I could understand that Ethernet might be better in the second scenario but if it connects directly to the Arc via WiFi then there would be no point in Ethernet.  So, if I use the Ethernet adapter on the surrounds will the WiFi on the Eras be deactivated and communication with the Arc be done via Ethernet. Or will the communic

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Stanley_4
11 months ago
N
Nico_lasContributor I
posted in Home theater
era100 perte de son

Bonjour,  nous avons des coupures de son aléatoire, que ce soit via la tv ou via une autre sources ex:applemusic.Son diffusé sur la barre de son Arc OK, ce sont sur les deux era100 que le son  fluctue.. une cata Moderator edit: removed link to Google Drive (no access)

374
Airgetlam
11 months ago
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