Home theater

I don’t understand why this keeps happening. For over a year, we never had any issues. Now all of sudden in the past week, our Sonos Beam loses connection. Called tech support the other day because it just would not connect after working perfectly fine the night before. It’s connected to the HDMI Arc port and powers on. Why do I have to disconnect all my other cables just to get it to work? This makes no sense. 

I have a Samsung QE65Q60R (2019) QLED HDR 4K Ultra HD Smart TV, 65" and a Sonos Beam gen 2. I have the NowTV app on the TV and have subscribed to the NowTV boost option that gives 4K tv and Dolby Atmos. I am testing using Jamanji which is shown as having Dolby Atmos but my Sonos App just shows as Dolby 2.0 and not Dolby Atmos. Any suggestions as to why this is and how I can get it to play and show Atmos would be very much appreciated. Many thanks. Gary

Could I Connect My Freebox delta remote with My sonos playbar?

Two days to hear some sounds from the beam (2gen). I used t,he hdmi arc port, modified almost all options on the TV (Sony Bravia) and still no sounds coming from the Beam. Noone available in the chat. Community seems filtered by AI in such a way no informative aims can be drawn. It seems to me that these products are not mature for electronic mass market. I will give it back. By

I recently attached my Playbase home theatre setup to a TCL Roku TV. Playbase uses an optical connection.  Currently the only way I can control the volume is via the Sonos IOS app.  On the tv I’ve set audio output to optical - if I set it to auto, the tv speakers are also enabled and they do respond to volume changes. Unfortunately, it creates a delay so the sound echos. The Playbase does not respond to the remote volume control at any point.  I previously had the system attached to an LG OLED and the volume operated fine using either the TV remote or the Apple TV remote.   Both the TCL Roku remote and the Apple TV remotes appear to be RF.  im at a loss…

Yes I know my tv is in a weird position hanging on top of a bed due to setup of room.I currently have the Era 100s setup as surrounds facing directly towards me which is my main listening position which is the chair. I am going to upgrade to era 300s mainly for Dolby atmos and an overall better surround sound experience. What would be the ideal placement for the era 300s as wall mounts preferably (or maybe even speaker stands too if that’s a better option for my room)? I have a pic of my current surround setup of my room below with about 1m space left behind my chair (MLP).Current setup is ARC+Submini+2xEra100. 

I have a 7-year-old Playbar, two Play 1 surrounds, and a subwoofer connected to a Vizio TV and a relatively new Apple TV box for streaming (pretty sure it’s the non-4k version, probably 4 to 6 months old, and running TVOS 18). The TV audio output is turned off and uses the optical cable to connect to the Sonos Playbar. The Apple TV box is a replacement for an older Apple TV I wanted to use in another room, and has a silver remote that includes a power button, whereas the older remote is the thin black one with no power button. Everything worked fine after upgrading the Apple TV box; my recollection is the Apple remote controlled the Sonos volume right out of the box. Something happened that caused me to reconfigure our setup (I don’t recall what), so I did hard resets on all the Sonos equipment and set it all up from scratch, and following that the volume control on the new Apple Remote would no longer control the Sonos volume. The old Apple Remote DOES control the Sonos volume, so we'

What is good playbar who plays wiht sonos play1 ? 

Hello. A few days ago, I set up my Sonos Beam with Sonos Ones as the rear speakers before I got my new TV. The sound was great. I got a new LG QNED TV (55QNED85UQA), and went through the setups. The TV recognized the Sonos Beam. Now, whenever I switch from one app to another (YouTube, AppleTV, Netflix, etc), the volume is drastically different from one app to another. The sound difference is extreme.I have another LG TV with a Sonos Arc and I do not experience this.Can someone recommend a setting change that might fix this? There aren’t many settings in the Sonos app, so I’m assuming it’s a TV setting.

Hi all,just discovered tonight my LG tv remote was no more controlling the volume on my arc… resync it on lg tv, restarted arc, inactivate lg sync stuff nothing solve it. Thought it was related to my surround (symphonisk) because no more distance option in sonos app, so unpair/repair them no changes. Btw the function vocal improvements (not sure about translation) is also not working anymore…any help from someone facing the same issues?thanksarnaud

since the app update, the volume automatically increases randomly on the setup connected to my tv. including sub and 2 one sl for 5.1 surround.anyone else noticing this? tv is an Phillips ambilight.the tv does not indicate the volume is increasing (not hitting the remote)touch controls are disabled.

 I have a Sonos Arc and Sub Mini. I would like to get Era 300s for better surround sound, but my wife will not let me put them on stands or mount them on the wall. I would be able to, for lack of a better word, "hide" them on the floor in the corners of the room.My question is, is it worth it to get them if I'm just going to put them on the floor? Will the sound be significantly degraded? At that point should I just get 100's?Thanks for your help!

Lg sm98000 tvSky q hdmi1Beam hdmi arc Say turn off tv. All turns offSay turn on tv. Tv turns on SkyQ stays off Lg set top box setting shows onCan't find any settings to assist 

Hi - Looking for help on connecting the Ray to a 2009(!) Panasonic Viera Link TC-P50V10 tv.  There is a digital output in the back but it is a different connection type,  Do I need some sort of adaptor?  Thank yiu!

Wie kann ich Beam SUB Mini one sl verbinden 

Soundbar connected too skyq but how can I connect with firestick as well.Firesticki only gets sound from tv speakers. 

I have had a Playbase connected to a Sony Bravia OLED. My TV source was an Nvidia Shield. I rarely had audio sync issues until I replaced the Nvidia Shield with an Onn Google TV 4K Pro streamer. If we’re watching YouTube TV, for example, and turn the TV off, the next time we turn it on the audio is out of sync. It seems to happen less if we stop the audio before we turn the TV off. When the problem is noticed, turning the TV off and on again fixes the issue every time. I just replaced the Onn box with the new Google TV Streamer and it has the same issue. I haven’t tried putting the Nvidia Shield back to see if that fixes it but I have tried different audio setting on the TV without success.Looking for ideas, please!

I purchased a home last year that speakers and volume knobs in each room.  The amp was trash so I upgraded it to a Sonos Amp and everything is perfect.  I also added a Move to my system which is great with the outdoor speakers on the amp.  I have a TV in a shadowbox and I would like to be able to put the volume through the amp and move.  The amp is hardwired way too far away and there isnt enough room in the shadowbox for the arc.  Any suggestions on how I could do this? 

Hello everyone i have some issues with my sub today we cleaning the house so i turned off my sub and all sound system  and after wild I turned back on my sub not working i  spend almost 3 hr to fix i try  but still not working i need help 

I have arc sub and 2 era 300. Are well put in the room ? Maybe era 300 too kutch hight? I use for games and Dolby Atmos film and music. Better to use era 100 as surround and use era 300 in another room? And do you suggest to put a second subwoofer? Thanks in advance ..any suggestion is appreciated  

Hi ! I own one Arc and two Eras 300.I use all of them as a group and when I try to hear the sound of a movie in Netflix ( like a home Theater)  the sound is making small but very frequent and annoying cuttings.Althought when I use all this group as a music sound via YouTube music, I have no problems.what is going on?  thanks a lot!  

Hola buenas noches tengo una era 300 una  sonos  beam Gem 2 y un sub mini la beam 2  y el sub mini se sincronizan  bien pero la era 300 no me refiero que al poner una película se escucha doble sonido no se sincronizan pero cuando se pone música por medio de la app de Sonos si se escucha una solo voz alguien también me podría ayudar y tampoco en la era no me sale el dobly atmos me refiero que no lo percibo , necesito ayuda  Hello, good evening, I have an era 300, a sonos beam Gem 2 and a sub mini, the beam 2 and the sub mini synchronize well but the era 300 I don't mean that when you put on a movie you hear double sound they don't synchronize but when you put on music through the Sonos app if you hear only one voice someone could also help me and neither in the era I don't get the dobly atmos I mean I don't perceive it, I need help 

I have a Sonos beam (gen 2) and two era 100 speakers connected to a Samsung Frame tv.  I want the Sonos system almost exclusively for my tv; however, every time I open the app, the audio is connected to music instead of the tv.  It takes all kinds of gymnastics to get the system to work with the tv.  I want the app to automatically pull up the tv audio.  Currently, music is listed as my services, and they take precedent over the TV which is listed as “your sources”.  How can I make an adjustment to have the tv be the primary connection to the sonos system?

Whenever my Sceptre TV powers down the connection to the TV volume is lost. I can still play music but when I turn the television back on, there’s no sound on the television. Amazon Alexa is controlling the equipment, including the television and Beam.  Sometimes when I reset up the equipment control I can get tv sound to come back, but sometimes that doesn’t work either. Unfortunately, theres no option to keep tv from powering down when Firetv Cube powers down. Any suggestions besides buying a new tv? It’s only a couple of years old. Thank you!  

I have a playbar mounted below my tv and one play 5 in an outside area. I also had a sub gen 1 connected with the playbar, the sub was damaged and has been removed from my setup. I purchased a new sub gen 3 and it has been registered but will not connect with my playbar.Looking for tips that will help.Thanks