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Contributor I
September 20, 2024
Answered

Sonos Ray Optical to non-optical TV

Hello, I currently have a Samsung tv that does not support optical. First step in my troubleshooting was to buy the Sonos official optical adapter. Adapter did not support E-Arc nor did it support sound. After speaking with Samsung support they said I’m going to need an Audio extractor that is powered so that the e arc channel can register power is applied. Non of these options have worked. I’m pretty competent with reading schematics as I’m an Aviation Electrician, however this Sonos system is very limited and I just bought this tv and my Sonos ray is outside of its return policy. Any tips or troubleshooting I can do on my end to get these systems to work?

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AjTrek1
AjTrek1Answer
September 22, 2024

@Hawkfan3193

You are right...that is wild 🤣. There’s no way to make your model work properly with the Ray without jumping through a lot of 3rd party hoops. There’s still no guarantee that things will work as you want or as they’re suppose to.  

The best solution is to step up to this model UN55DU8000FXZA as shown on Samsung website. This link has a better picture of the blow-out that shows the optical port. 

Together Everyone Achieves More = T.E.A.M.

28 replies

jgatie
September 20, 2024

The Sonos adapter is Optical → HDMI-ARC, not HDMI-ARC → Optical, which is why it doesn’t work.  You need an HMDI-ARC → Optical converter, which can be picked up on Amazon for around $20 US. 

Contributor I
September 20, 2024

I’ve already purchased that as well. Doesn’t work.

jgatie
September 20, 2024

I’ve already purchased that as well. Doesn’t work.

 

Some optical cables have little caps on the ends to protect the nib.  Make sure you remove those little caps from both ends.

Contributor I
September 20, 2024

Yeah I’m tracking. That’s not the case. Im not getting optical light emitting.

Prodigy III
September 20, 2024

This one, below, always worked with my Samsung TV when I had the Playbar. (Playbar to adaptor by optical cable, then HDMI from adapter to the HDMI-ARC socket. Should be exactly the same for the Ray). 
 

Not sure which country you are in so won’t send Amazon link but paste the first part of this into your Amazon site:

PROZOR HDMI Audio Extractor ARC HDMI to Optical SPDIF RCA L/R 3.5mm Support DTS 5.1CH 192KHz Digital to Analog Audio Converter Aluminium Alloy DAC Converter 24K Gold-Plated Interface for Home Theatre

 

What I would say is if your TV doesn’t support optical, it’s unlikely to have an HDMI-ARC port... Is that the reason this isn’t working, because you can’t get sound via HDMI to a Sonos soundbar without using an HDMI-ARC port.

Contributor I
September 21, 2024

I’m in the US! Thank you I’ll take a look!

Contributor I
September 21, 2024

This is the one I have and it’s not working. No light emitting and it’s not registering on the tv

 

 

https://a.co/d/5gj6t9S

Prodigy III
September 21, 2024

Per my other point - does your TV have an HDMI-ARC port?

Contributor I
September 21, 2024

Yes it does, is the one you sent a different style from the one I recently picked up?

Contributor I
September 21, 2024

It has an HDMI E-Arc port