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Hello

Yesterday I reset my router and at first only the Sub mini lost connection. Soon after some minutes the whole entertainment section was not connected. After spending 2 hours I reset and rebooted everything  multiple times. I was able to reconnect everything.

However I am still not able to add the Surrounds “there was a problem adding your surrounds” I have tried all the recommendations so far nothing has worked,

I have “successfully added the rears 2e times this morning but the Era’s never actually join the corect system.


After the reset you have to treat your Sonos as a new install, if you have done the steps there then it may be time to call Sonos support.


Hi 

Yes thats is what I did when it opend.

I did a lot of troubleshooting but the fix was simply to rmove the sub from the arc

add the rears and then add the sub


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