Home theater

I am buying an ark to provide soundfor my television. Well I also be able to use it to play music withmy other Sonos one speakers?  

Not sure if this is a new problem or if I just noticed it.The left rear surround One SL is much more quiet than the right. Or maybe the right is louder. Either way…it makes me feel like I have hearing loss in my left ear when watching a movie because of the unbalanced volume in the surround speakers.I’ve retuned trueplay, and removed the rear speakers from the surround system then re-added them and retuned trueplay and it has not fixed the problem.I submitted diagnostics: 1027529887Looks like I’m not the only one with this problem, but haven’t seen a good solution beyond skipping trueplay and setting everything up manually…but the audio quality sucks compared to trueplay. 

I am writing this merely to add another voice to the crowd requesting 7.1 surround support added to the Sonos Arc.  I already use 5.1, but would like to have a full 7.1 setup, at least. That’s all, thank you.

I just picked up a pair of Sonos One SLs from Best Buy to use as surrounds for my Arc and they arrived at my home in different product boxes - one black, one white. I couldn’t find much about this online besides one or two Reddit threads that said this was a “minor” product update where the unit is now more power efficient and the packaging more sustainable. Should I be concerned enough about having two different hardware revision units to ask for a replacement, or does it really not matter at all and they will play just fine with each other and give the same performance? Not sure how much under the hood ACTUALLY changed…TYIA!

I have read over 30 different support articles, and only 1 person seemed to have the same problem which lead to no help and the customer replacing there tv and giving up on the surround setting and switching to stereo, I have the main bar, sub, and 2 back speakers, all set up in app and attached as surrounds… output setup as Dolby 5.1, things like commercials and music use the surrounds, but actually watching tv or throwing on a movie surrounds stop working and sometimes will be on but extremely quiet and distorted…. Please help 

I have an LG Nano9091 75” with an arc. Lately when turning it on it blasts my Arc att full volume! If I turn off the tv and do it a second time it goes to 0volume. Not sure if LG did an update. But the issue still happens. Should I lean toward the LG or the arc for the issue?

Hi All, Question for the forum about a 4.1 system with two amps powering passive architectural speakers (sonance). In our family room we will have this setup, with the two fronts (and phantom center) in wall around the TV. The rear surrounds will either be ceiling or in wall surrounds.  I know the rear AMP will be effectively a slave to the front AMP, but would it make any difference to hook up both ceiling and in-wall to the “slave” AMP? I expect it may muddy the surround, but haven’t seen anything on this. In short, would using 6 passive speakers in a 4.1 set-up (with 4 in the rear/surround) add anything or actually detract? many thanks. 

l'ARC, ne pas apporter de support, pour le mur ?

So I just purchased a Sonos home theater system along with a Sony Bravia X90J TV - can anybody tell me if a true fix exists for the sound dropping from the system and reverting back to TV speakers??? I was not aware of this when I purchased the system. Very disappointed. I have spent hours and tried all the fixes that people claim to have worked. Can anybody give me answer to a problem that I cannot believe exists!!!..Please try again or create a topic

I have an LG 43" 4k computer monitor that I'd like to use with my Sonos Beam and One's for surround sound using a FireStick 4K as the video input. However the LG monitor does NOT have ARC/CEC or optical output.I've tried using an HDMI splitter and confirmed that the audio/video is present on both outputs, but it doesn't work with the Beam. I get NO audio from the Beam.Is there a solution here, short of buying a 4k TV WITH ARC?Thanks!

How do I enable the TV to turn on and off thru the Sonos Arc using an Amazon Firestick (4K) ? The Setup:Arc connected to TV through HDMI ARC ( not eARC ) Samsung TV and Firestick both have CEC enabled Firestick controller has been set up with Sonos using the app to trigger a “push volume up”. After this Firestick controls Arc volume just fine.  Firestick can control TV on/off just fine if I hold fire stick in a way TV IR sensor can see it - but difficult now that Arc is in front of TV.  Arc’s rear IR repeaters are on I’ve tried pulling Arc farther away from TV so repeaters can hit TVHow can I turn TV on/off using Firestick remote thru Arc ?

Can we use 4 Sonance in Celling Speaker with 1 Sonos AMP ?? And how many watts is the in celling speaker ??  

I have a client who has been using the Playbar (connected to their TV via optical) and a Sonos ConnectAmp (side cabinet with no direct connection) that is connected to 2 wired speakers.Currently they are using the Sonos app to connect the “connection” between the 2 of them and playing TV audio streaming, but there’s a delay and it disconnects a lot.My question: With the network connection ports, is there a way to connect the Playbar directly/wired to the ConnectAmp and have them stream/sync together and allow for the TV volume to control the audio on all of them at once? They don’t want to be stuck to the app constantly just for volume control and it disconnecting.

Apologies if this has been covered before Recently bought a LG TV (65NANO75)   Running the new LG WEB OS 6.0 software , and have linked up my soundbar via a optical cable and have two Sonos play ones as rear speakers and it works well , in fact even better than when linked to my 2009 Samsung TV My problem is i can’t get the LG remote control to work the volume control , lots of advice and videos on how to do this online but the screens i see are nothing like the screens and that is because of the new version of the software LG have introducedI can still adjust the volume using the Samsung remote My question is can someone advise on how to get the LG remote to work the volume Yes its a first world problem but its niggling me 

Hi, when the Sub is connected to AMP you're able to adjust the cross over frequency which is great if you have full range speakers.I've got mine in an Arc and in ceiling rear speaker surround system however when the Sub is in a surround system, you lose the feature. I'm assuming this is down to pairing with the Arc which creates a fixed cross over and generally optimising for surround. However if you're playing music you're stuck with this cross over.My suggestion is to add a crossover adjustment feature for the Sub that operates only when music is being played. This would be similar to how you can adjust how much the rear speakers play music when compared to the Arc. Any chances of that being implemented?

I would like for sonos to add the ability to add more play 5 or Sonos one speakers to Arc. My idea would be to add two more speakers as ceiling speakers that fire down and the sonos arc can be a center channel and perhaps two side firing speakers? I would have two rear speakers two ceiling mounted speakers the sonos arc as the center speaker and perhaps the up firing speakers can be re purposed as front left and right or side firing speakers? And two subs. Would be the best wireless dolby atmos setup. 

Hello, Am I able to set up surround sound with 1 sonos One (2nd Gen) and the Sonos beam? Or will we need to purchase another Sonos One speaker? Any advice is welcome! J :)

Right now I don’t have the budget for the surround sound setup for the Apple TV (2x one sl, 1x arc), so just wanting to see if I can just use two roam speakers that are mostly used for spotify, with the Apple TV and have correct stereo reproduction in movies watched on Apple TV.

I bought an arc 8 months ago and am really disappointed with it. The sound is dead (for want of a better way to describe it) and when watching movies I’m back to turning up the sound to hear dialogue and turning down the sound when there are loud noises.  any help out there?

Hi,Is there a way to save Trueplay settings when moving sub from "My music setup" Ones + sub to "Movie setup" Beam + sub?It's unacceptable that the sub needs to be moved from setup to setup but that could be bearable if Trueplay settings would be saved when doing so. 

Hi Guys Sorry for another dropout issue, my setup in the living room (Beam, 2 ones as surrounds and a sub) drops out very frequently, maybe once every 5-6 minutes. I think I've narrowed it down to when we watch anything on Sky Q e.g. Netflix, live TV, recordings etc... The beam is wired to the router but surrounds and sub are wireless. I've also tried switching the sonos channel but hasn't helpedDoes anyone else have the same issue or have any advice?? Diagnostics  - 1044364007Thanks guys for any help

I’m about to wire my new build and need some direction on how a few things. I plan to install  a surround sound setup for my tv (5 speakers), plus I’d like the ability to play music through those same speakers via the Sonos app. How can I make this work?

Recently the TV volume output of my Arc + Surrounds has been way higher than my TV's volume control bar would indicate. It is such that when my TV volume is set to '1', it is actually pretty loud. Turning my TV one step down to '0' mutes the TV entirely. My TV volume goes up to 100. So now my TV goes from Mute to Loud to Very Loud to Apocalypse Loud.This is a recent issue and I don't know what has changed. In the past I used to set my TV volume between 10-13 for casual watching, and 15-20 when I wanted loud audio. Occasionally when I really wanted to piss off my neighbours or impress my friends, I'd crank it to 20-25. My Music and TV Surrounds are set to 0. My volume limitter is off. I just want the TV output bar to better reflect the volume, and give me a some wiggle room on the low level. Is there a way to calibrate this? Perhaps related- my turntable & Port audio has also been a lot LOWER recently. 

I have a client who wants to use the TV speakers AND the sonos amp in wall speakers. They will be controlling with apple TV remote. Can any TV models output sound via ARC and TV speakers? If so, how would the apple TV remote handle this? I have tried multiple times to get sound bars as this would solve everything but he will not do it.

Hi everybodyi currently have a Sonos Beam hooked up to the optical out of my (old) Samsung TV (UE37C6530) as it doesn’t have an ARC HDMI socket..The TV supports Dolby Digital and outputs correctly in this format for programmes showing on the TV itself.The problem is for the other set top boxes that are connected to the TV via HDMI, in that the boxes are sending a Dolby signal but this does not pass through the TV so outputs via the optical cable are Stereo PCM in all cases (tinny to say the least). The only way to get ‘pure’ Dolby from the set top box to the Beam is by connecting it directly to the Beam using the digital optical output, which then means that my other stb’s aren’t connected to the Beam any more. I’ve  seen some old threads where people have used HDMI splitters etc which didn’t seem ideal. It seems like this is a known issue mainly affecting older Samsung TV’s, so I wondered if any forum members can recommend a working solution to get