Another completely random and inexplicable fail. Have had a Sonos Playbase for about three years now. It’s been set up under the LG Oled TV all that time and has worked fine – remote paired (eventually) and all functioned as expected. However, suddenly, the remote will no longer control the TV’s volume. I’ve searched everywhere for similar issues, but to no avail.
I thought a simple workaround would be to unpair the remote and set it up again, but instructions on how to do that are impossible to come by. There’s nothing in the LG audio settings or Sonos app that has changed, nor anything that seems likely to solve the issue.
I’ve tried the classic unplug, wait and reboot method. Again, nothing. So I’m forced to use the TV’s internal speaker, not what I expected when I spent 800 euros on a Playbase. Any suggestions gratefully received.