Home theater

Hi,My Sonos Arc keeps cutting out when connected to the TV.  I have checked previous posts and made the necessary checks and adjustments.My diagnostic confirmation number is: 1335738117.Can you please help as this is really disappointing. Regards, Roy

There is no perceptible difference to the sound after adding Sub gen3. I have Beam with 2 One SLs as surrounds. Kneeling in front of sub I can hear very very faint sound. I have set up with true play.how do I set up the system please?

Hello, finally got the hdfury arcana for eArc problem now I'm getting Atmos and very happy with it. However when I play Xbox I'm getting about a half a second delay. Hdfury is connected to my Apple TV 4k so I'm not sure what to do here. Samsung QN65Q7FAM is the tv. And is on Game mode.

I have had Sonos in my home for years with only minor issues.  Over those years I’ve learned how to recognize and remedy the usual network problems that can pop up with Sonos.  For maybe the past 2-3 years,  since I got my new router,  I have all 9 boxes on static IPs and the system has been absolutely rock solid.  Root zone is wired to the router. All others are on Sonosnet.I bought a Beam.  It arrived Sunday and I am now in Sonos hell.  I added it with zero issues. It grabbed an IP address and I reserved that in the router like all the other Sonos devices. I converted my stereo pair of Play 3s to surrounds. Now it appears I have an issue. My app (S1 on iOS) takes anywhere from 10 seconds to up to a minute to display my devices, sometimes displaying just the root zone. I’m also getting other wacky behavior - streams dropping out, zones not responding to volume adjustments, zones continuing to play after I mute them.  I’ve killed power to all Sonos boxes,  re

Sonos have just produced an Arc SL for Costco. Adds to my view that the Five should have been named the Five SL...and I'm still waiting vainly for the development of a Five with assistant capabilities.https://www.theverge.com/2020/12/2/22011112/sonos-arc-sl-no-microphone-now-available-costco?fbclid=IwAR0xMr9EjyPewCzQhETbEy7_WN-Aij1Mq_Leac8vtzGuLkt8ajRSdElO7qo

I’m having The same issue I see mentioned on the blog several times about the Sonos arc disconnecting from the Samsung TV . The only remedy is to unplug the HDMI from The Arc and then plug it back in. Not a susataible remedyI’ve already done the most recent update to the Samsung frame TV 2020 version. Any other fix for this as I see it’s a known issue for Sonos? 

HiI have a Beam + 2 One and it works great with the TV.I listen to a lot of music and I am considering an Amp with two nice speakers and also with the TV. So I will have two scenarios A) for Movies/TV and B) for music with the TV off. I will move the Beam for use elsewhere as I believe it wont work with the amp?.So my setup would be TV + Amp for front L+R and 2x Ones for rear surroundMy question is - if I can using the amp for just stereo/hi-fi via Spotify, do the rear speakers participate?Is it possible to set the Amp to be just Stereo (2 channel) for music and then surround when the TV is on ?Thanks in advance.

Hi,I use an Apple TV with an older TV without HDMI ARC and a Sonos Beam. I have already settled on Airplay being the option I most like to get the audio from the Apple TV to the Beam (see here for reasons).However I was wondering about somehow getting HDMI ARC into the system. Technically I think it should be possible to produce an HDMI splitter, which takes HDMI as input from the Apple TV and splits it into HDMI for the TV and HDMI ARC for the Beam. CEC commands would have to go to both devices.Such a device would basically retrofit an older TV with an HDMI ARC port.It seems there are HDMI ARC adapters, like this one

Hi there guys!I'm planning to buy a turntable do play my vinyls but Im not sure if I will be able to to this with my current set:*Sonos BEAM*2 Sonoes One*SUB SonosDo I need somthing else do "plug" a turntable in it? tks!

I have a Sonos Beam and two Sonos One SL speakers in a surround setup.Surround works fine when playing music from my iPhone to Sonos via AirPlay, or when choosing Sonos as audio output via wifi on my Apple TV 4k. Sound is coming from all three speakers.However, the Beam is also connected via HDMI ARC to my projector (BenQ W2700). The projector has two HDMI ports, Port 2 is receiving the signal from my Apple TV 4k, Port 1 feeds into Sonos Beam. The projector only provides the audio return channel on Port 1.Choosing the default HDMI audio output on the Apple TV seems to only use the Beam, but not the surround speakers (there is no sound at all coming from the two One SL). Am I doing something wrong or is it not possible to have surround when the Beam is receiving audio via HDMI ARC? My setup: Apple TV 4k is connected via HDMI to Projector (BenQ W2700) Projector is connected via HDMI ARC to Sonos Beam

When is the ARC going to become available?

HiI have a blaupunkt TV and I have synced my remote with my Beam but I dont know how to disable my TV speakers? 

I see a few reviews are out now and a few customers even have their new Sonos Arcs. I know people are constantly asking about specific TVs and Atmos compatibility and I hate to add to the pile but has there been any word of Atmos support on recent Sony TVs that only have arc and not eArc?   I have a Sony A8F OLED and I’m hoping Apple TV 4K will pass atmos through   thanks for any help

Hey guys,I purchased the Sonos Beam because it had rave reviews.Little did I know how much of a nightmare it would be to actually get to try and do the most basic of stuff my 10 year old bluetooth speaker can nail.Seriously, why I can't I wirelessly connect the Sonos Beam and my Apple TV? I have a projector which is remote from the speaker, and thus is plugged in with Apple TV, so I can't actually plug the HDMI KEK or whatever it is into the Projector for sound.How did this pass design with everyone not realising what a complete * up this was?Would love any advice, otherwise it's going in the skip. What a waste. Moderator edit: unacceptable language.

Hello all, When I first got my Beam a few months ago, the Enhance speech and night mode settings both seem to make a noticeable difference to the audio of movies and tv shows. However in recent weeks, if found that nether Enhance speech and night mode seem to make any difference at all. I'm not sure when the features first seemed to stop working or if its just that difference it makes is so minimal i just got used to it and stopped noticing.If anyone else had this problem or has any ideas, please let me know 😊

Hi all, I have a current system set up with 2x One, sub and a playbase, I have just purchased a pair of Five G2’s and want to set them up as front speakers in the surround sound setup, is this possible? I tried adding them to the current tv setup I have but it set them up as a stereo pair. Now when I play them with the TV I get the vocal coming out too and it doesn’t sound good, sounds a bit echoey. Is there a better way I can set them up to get the best surround sound experience? many thanks N

I have a problem and hard time setting up my Arc and two Sonos One SL as surround. I recently purchased a Lennar house equipped with two Ruckus APs, Ruckus Switch and my own NetGear Modem and Edge 4 Router. I keep getting the “Surround Setup Error” message even after resetting the devices to factory settings or setting up in different orders. My Sonos sub will arrive soon but I’m losing my excitement for the setup because of this nightmare.   Does purchasing a Boost help? 

New to the community here, have been wanting a pair of Sonos Ones to create a home theatre / stereo surround sound for watching tv and Netflix. Lucky enough to get some for my bday today, but can’t seem to connect them to my Samsung smart TV?! what’s the deal?!  the site suggests it’s possible to use the pair as surround sound / stereo and shows them placed in a lounge, in front of a tv and behind the lounge?can anyone help me out?! Surely this is possible?!

Moderator note:  This article was updated in December 2024. Looking for information on Sonos home theater setups? Find answers about surround sound, Dolby Digital, TV recommendations, and all the rest to get the best possible theater experience on Sonos here. We’ll keep this thread up to date with your recommendations for TVs and other devices as well. How to get the most out of this thread:Read through the starter posts to get caught up on the basics including what to get and how to get set up. If you’re looking for something specific, check out all of the content below. If you have a question not covered in the starting posts or covered in one of our FAQs feel free to ask. Please see the posting guidelines below for getting the best help.This thread isn’t intended for troubleshooting problems so those posts may be moved t

HiI have a ps4 with 1 optical out and 1 hdmi out, I’ve purchased projector and I still want my sound to come from the front Sonos Beam and send surround to the 2 Sonos ones, however the room the projector is in is a loft space with one wall slanted so the projector screen has to drop from ceiling across a large doorway. So I can't have the ps4 and av unit screen the same side as the screen.The playstation and projector are situated next to the sofa from where we view the screen and the beam is attached at the front above the screen on the ceiling.I can only see 2 options first is the cheapest but ugly…..a very long HDMI from ps4 to beam to get the surround sound to the front also id need 15meters and worried about quality at that distance or does sound not get effected in hdmi?Or secondly I was thinking is it possible to HDMI split from the back of the playstation to projector a Sonos amp and then send the surround sound from amp to the beam, and if so will this

I am going to install the Sonos Arc on a set of brackets attached to my TV-mount.Plan is to make use of the M5 holes. However, seeing that the Arc is not mounted on the wall, how do I make sure not to engage the magnets? Use less deep M5 screws?This product apparently doesn't engage the magnets so it must be possible somehow: UM1-A (Sonos® Arc Bracket) – Next Level Acoustics

I have just bought a sonos one sl to link with my beam whilst I appreciate I wont get the best stereo sound it doesn't seem to pair with the beam sound from the tv . Am I doing something wrong or do I have to purchase another sonos one sl to make it all work

My tv doesn't have earc and I'm bit planning to upgrade anytime soon,  My set up is 2 x play 5 arc sub Gen 3 and 2 x ones  I'm trying to experience dolby atmos sound with music,  I have the premium Amazon music app, can I get dolby sound from my phone via the wifi and sonos app, or can it only be done through the TV apps

Hi everyone,apologize for the basic question, new to this.  I have the Sonos arc, 4 inch ceiling Bose speakers, and two Sonos amps. (The new black ones) -plus the sub.  question 1. do I need one amp or two speakers in this set up? That’s how I have it set up now but I can’t figure out how to make them both surroundsound, or if I even should do that. question 2.I’ve also seen articles where people are using one amp for all four speakers. Is this what you suggest I do? And then set that one set of four up as surround?Other tips? thanks!!john 

I recently purchased a new Samsung (2020) Q80T (Q8DT- Costco) Series - 4K UHD QLED LCD TV and also purchased the Sonos Arc. I have connected the Sonos Arc via HDMI to the back of the TV (HDMI-3 (eARC-Port)).    In the Expert Sound Settings on the Samsung TV I have enabled: HDMI-eARC Mode to Auto** Digital Output Audio Format to Auto Dolby Atmos Compatibility (selected and on)   I then go to Disney+, Apple TV+ or Amazon Prime on the native apps provided on the Samsung TV and chose a movie with Dolby Atmos listed in details. Once the movie plays I go to the “about my system” on the new Sonos S2 app and select the Sonos Arc to verify the audio output codec. **It displays the Audio In as Dolby Digital Plus 5.1 when HDMI e-ARC is set to “OFF” in the Samsung TV Expert Sound Settings and Dolby Multi Channel PCM 5.1 when HDMI e-ARC is set to “AUTO”. I do not have the N