I had the arc first and loved it. I added the base and the sound is terrible. Its like the arc itself is doing too much bass too. No more mid range or highs! There was a show with song intro with horns and singing (his dark materials) and now i can barely hear the horns and it doesnt sound as good. Anyone else? I tried playing with the eq settings, loudness, re tuning. Should I just return the sub?
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I had the arc first and loved it. I added the base and the sound is terrible. Its like the arc itself is doing too much bass too. No more mid range or highs! There was a show with song intro with horns and singing (his dark materials) and now i can barely hear the horns and it doesnt sound as good. Anyone else? I tried playing with the eq settings, loudness, re tuning. Should I just return the sub?
Is ‘music audio’ playing okay with the setup? - have you switched off ‘Night Mode/Speech Enhancement for TV audio ...and TruePlay tuned the Room?
Music doesnt sound good either. Yea i messed with all those, retuned, tried turning off trueplay
Music doesnt sound good either. Yea i messed with all those, retuned, tried turning off trueplay
I would perhaps submit a diagnostic to Sonos, whilst playing the problem-related audio and ask them to kindly take a look at your setup (post the diagnostic reference back here in this thread).
You can contact Sonos Customer Care here:
Just to add, we have the Sonos Arc, sub and surrounds and they sound ‘awesome’ here - so perhaps it’s a local hardware, or maybe an audio source issue.
Hate to be that guy but it is “Bass”.
I only point this out because Sonos has a product called a Playbase, so there may be some confusion to folks searching if you say that you have a “Base”.
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