Controllers and Music services

a quick question for those in the know, I am thinking of upgrading my Sonos system at the moment. I have several ZP 100 A around the house which have worked perfectly well for years but a remodel of the house and a wish to have more flexibility where to put speakers without wires, et cetera has made us trial some Sonos fives and era 300s. not impressed with the errors, but the fives would do the job. However, I have a lot of albums stored on a network storage device which at the moment streams to my current system through a ZP 80. Would a port replace this and allow me to stream those albums from the network storage device to other Sonos equipment. any advice would be appreciated. 

good morning, I have a collection of 210 tracks on the YouTube music account that I play on the sonos account. For a few days now, if I try to play it on Sonos, it loads me with 33,800 tracks from the same collection. How can I solve the problem? Thank you

If the app has been open for several hours whether music is playing or not,  it won’t respond or takes forever respond if I try to add a room to the active group or change the music.  Sometimes the music just stops and shows only one room that is in the group. It is always the same room whether or not that room was part of the group. I hope this is making sense. Thank for any help or advice you have. 

Two points, and I’m not the first one to discuss either, but I want to be sure that the issues stay flagged: A-Z scrolling in Local Music Library.  The app is almost unusable for moderate to large libraries without it. Ability to see “Contributing Artists”.  The Windows App still does it.  For Compilation Albums, we currently have to choose between having every song in the album show up as its own album, or combine them by tagging ALBUMARTIST as “Various Artists”, but then lose the ability to see the actual artist of each song.  All competitors, including older versions of yourself, have this working properly.The Trello board has gone stale, and release notes recently have been non-specific.  What is your plan these days?

Will you ever fix the poor Ui of the new app?  It’s still way to many steps to select a room and click forward click back to get to a room and it’s very inelegant.  Also, Will you ever add back alpha indexing to music library. Scrolling through 1,000 artists continues to frustrate me. I’m waiting for the app to be fully fixed before I consider buying any additional equipment. It’s been so long

I have no idea what the techs at Sonos have done to the software over last few years, but they have basically ruined a great system.when I try any basic control on Sonos these days, I am now pleasantly surprised if it works……but mostly it doesn’t.i am literally one step away from ditching the whole (10 unit) system for an old school hifi that I know will work.

Starting probable a few weeks ago, I could not sign in to Sonos from my iOS app anymore. When I tried to sign in, the app took me to login.sonos.com. But everytime I got the same “incorrect email or password” error message. I am 100% sure that my email and password combination is correct. In fact I can log in to sonos just fine with the same email and password from a laptop computer, so I am not sure what goes wrong with the iPhone.Right now I can only see my speekers from my iPhone and play music, but I can not add or remove any services. Does anyone have the same issue? Please help me. Thanks.

I am unable to play music from YouTube music app on my Sonos Arc. I am able to play music from Spotify though. YouTube music app does not show the Sonos speaker itself. I was able to play earlier on my iPhone. This issue seems specific to Google pixel. Can you please advise?

checking for an update on my windows 11 system with the latest app download,  it tells me an update is available, but i get the update failed message below.Version: 16.6Sonos OS: S2Build:    83161210SonosID: *********on my android phone it says i’m upto dateany ideas?-----Update failedThe Sonos controller installer failed to download.Your controller did not update successfully. Please try updating one more time. If this message appears again, please contact Sonos Customer Care for assistance.Moderator edit: Removed Sonos ID as Identifying Information

Volume slider control missing 

I had trouble connecting to both Play1 and Play 3 from my phone. Now that I have resolved that issue and am reconnected my playlists are missing from the Sonos App. How do I retrieve them?

How can I create a playlist on Sonos for iOS ?

When I sign into the Sonos (B/W) app and regardless of what I select once in the app it tells me to log out and log back in. My Play1 speakers stopped working months ago and I cannot get them re-added to the system because I can’t get past message to log out and log back in.  Any ideas?

I WOULD LIKE TO KNOW HOW TO TRANSFER MY SYSTEM BACK TO ORIGINAL OWNERSHIP?

Hi,I can choose a number of music-services to play from, but when choosing a radio-channel, nothing happens - the “what circle” merely keeps spinning. How can l trouble shoot? Br. Søren, DK

I have just added a Sonos Sub Gen 2 to an existing pair of Play 5 Gen 1 speakers. Had to downgrade the Sub for use with S1 app. I was wondering how best to adjust the speakers’ EQ>Bass and Sub’s Sub Audio>Sub Level. So should I set EQ>Bass to 0 and let the Sub push all the bass?

Why can't I authorize Sonos Radio? Klaus

My Sonos app on Windows no longer functions. It just goes round in circles, It starts with saying that it needs an update. When pressing update it says it doesn’t need an update as everything is up to date. I can then press more options, and select “continiue using sonos app” which will tell me that my products haven’t been registered. I press Registere products and enter in my credentials, and sonos tells me that my system is updated. Pressing OK just takes me back to the same screen saying I need to register. Restarting the app just takes me back to start with the app saying i need to update.I’ve tried resetting the app, and then join existing system, But that also takes me to the starting point saying that I need an update.Repairing or re-installing the app doesn’t solve the issue either.Does anybody have an idea as to how to make it work again? The app on the phone works; but is aapparen

Hey Sonos,Could you clarify the situation with Last.fm integration? Initially, it disappeared from the mobile app but was still accessible on the desktop version and functioning in the background. However, it now seems to be entirely unavailable.Could you please confirm if there are plans to restore this feature soon? Thank you.

Hi,I've just released a very simple, free, one page iOS app to control audio settings for speakers, it's called Zonus.The focus is on reliability and easy access.More features coming soon.Available on Apple App Store Welcoming feedbackEnjoy =)Moderator Note: Modified in accordance with the Community Code of Conduct.

Please oh please can there just be some way to clear all music so each speaker doesn't show something different when you never intend such a thing. Is Sonos ever going to add this much desired feature?It is so very frustrating… to go from maybe a few days ago listening to one speaker, and a few days later it's still showing that.   You can't unclick all, which would be a simple solution.  Help?

Help! I have Amazon Music unlimited in New Zealand, and it's driving me inane trying to get it work with the Sonos App. I can't just add it as a service but have to use a convoluted process with Alexa and it just doesn’t work nicely. I can’t easily select different music for different rooms, and today nothing would work for my wife on her phone. I really don't want to have to swap to another streaming service again. Can anyone tell me why I can't simply add a service in the Sonos app? Amazon Music is available in New Zealand. I have a family account. Especially after how much I have invested in Sonos products since December 

For years I have streamed SirusXM music (or my Apple/iTunes Music Library) to all of my Sonos speakers, mostly Play5 and Roam, but now they can only be played from my iPhone 15 to the speakers,  My iPad sees the speakers but the sound does not come out of the speakers and it eventually gives up and stops trying. This problem appeared in the last 1-4 weeks.All Sonos speakers have the current firmware.All Apple devices are using the current iOS or iPadOS.  No recent network hardware changes.All speakers are accessed via wifi & AirPlay. No ethernet involved.

Has anyone found a way to confirm that a Sonos Boost is connected using the New App?  In the Old S2 App the Boost would show in both the System listing as well as in the “About My System” listing. Thanks Dave Wilkinson

When I play music from a Pandora station, Sonos shows the song title “on Napster” instead of “on Pandora”.  What has changed?