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If you are missing the Alarms tab in the iPhone iOS app normally found in Settings, here is one possible reason and solution:

Location permissions is off therefore the Date & Time time zone is not set. This will result in the Alarms tab disappearing from your system settings. 
You can either set location permissions to either “while using the app” or “always on” in your iPhone settings  OR manually set your time zone, within the Sonos app, in the Date & Time tab found under Settings/General Settings/Date & Time. 
 

It took me hours using Chat support and Phone technical support (including uninstalling and reinstalling the app, restarting my iPhone, trying to set up Alarms on my laptop Sonos app (which did not work), sending diagnostics, amongst the many other failed attempts to resolve this issue) before I discovered the solution myself. 
 

Hopefully this will save someone else hours of grief.  

 

Hi ​@Killygirl 

Welcome to the Sonos Community!

Thanks for sharing - I got someone to look into the diagnostics that were recorded on your case. While the steps you took did appear to resolve the issue you were having, it does seem like it was largely coincidence that those steps did anything - the underlying cause of why you did not see the Alarms section was not the Location Permissions or the Date and Time settings. The actual cause was a little more esoteric than that, and we’ll look into it, but will hopefully be rare in occurrence.

I am glad to hear that you are no able to set alarms again, however!

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