I have the Arc with 2 Play 1s and a sub as my setup for the family room. I am an android user and have been using my android phone to adjust the audio but obviously, I know that trueplay only works with iPhones and some iPad models.

Moving forward, I had a iPad (10 gen), that I know is not compatible with sonos trueplay feature. I upgraded to iPad 11 (A16 chip) after I read all the requirements from the sonos website that will accept the sonos app. To my dismay, I found out first hand that it is not compatible to use trueplay. I called sonos tech support before I made that purchase and asked if the iPad 11 (A16 chip) will be compatible with trueplay - they agreed that it will work. I have proven that they themselves are wrong.

I bought the iPad from Bestbuy where they sell sonos products and apple products. I asked their knowledgeable reps (Geek squad and also floor sales), made them read the iPads that will work with trueplay, and they recommended highly the iPad 11 Air (M3). Well, guess what - they were wrong as well. The reason why I want to get a iPad is to plainly keep it in the family room for other uses as well - not just for sonos and trueplay tuning. I know that just about any iPhone can work with the trueplay feature and I am not about to get a iPhone that will end up like the remote controls always getting misplaced and end up missing most of the time or misplaced because of its size. iPad obviously is a bit big and bulky compared to a iPhone.

What new iPad out there in the market will work with the trueplay feature? I am at a lost and very frustrated with my search. I am afraid to purchased a used one for the simple reason of probable unsaid or unforeseen defects or software issues that aren’t mentioned being a used item.

There are iPads that will definitely break the bank running in the 4 figures and I do not wish for that. I want an iPad that is new and affordable in the 3 figures only. Thank you in advance for your time and wisdom you can share.