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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,941 Topics
  • 27,464 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4941 Topics
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jrdnfrdrcContributor I
posted in Components and Architectural
SONOS PORT with B&O Beolab 18 & sub 19

Hi,I’ve got 3 active speakers of Bang & Olufsen that I would like to keep and to use with Sonos Port ;)2 front Beolab 18 1 sub Beolab 19I tried to connect the 2 front speakers with RCA cables directly to the “out” of the SONOS PORT and it works well ! Both speakers turns ON and the music is playing.Do you know how to add the sub Beolab 19 ?Do you know if this is possible to connect the BEOSOUND 9000 to the input of the SONOS Port ?Did anyone tried it? Thanks !

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jgatie
1 year ago
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cropper1973Contributor I
asked in Components and Architectural
Record Player setup from Sonos AMP to Sonos ARC - totally confused

Hello, I have a sonos ARC which is connected to my TV for it to play through. I have now recently purchased a sonos AMP because i have a very old record player i would like to connect.  I believe i have setup the record player to connect to AMP properly, and i have added AMP to the sonos app.  What i want to do is have the AMP play through the ARC as my speaker but i dont see any way to have it do that. When it added AMP to the app, it added it to living room 2 instead of living room where my ARC is (no idea why). There is an option to connect the AMP to the ARC as a “surround sound” via a setup dialogue, but when i try to do that, although it seems to show my ARC as an option, when i actually select the ARC, the whole app just crashes.  I think the setup i want is pretty simple. Record player to AMP. AMP to use the ARC as its speaker. so essentially my record player is using the ARC as its speaker via the AMP but i cant for the life of me figure out how to do that. Any thoughts? note

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C
1 year ago
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Newfiestang50Contributor III
asked in Components and Architectural
Cannot add new NAS to S1 ap

I recently installed a new NAS on my network and in trying to add the network path in the S1 software it dont appear to want to accept it. I can add it no problem using the S2 software but not the S1. Also, I cannot seem to delete the old NAS from the S1 software.  Anyone have a suggestion on what may be causing this?

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Airgetlam
1 year ago
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tw2023Contributor I
posted in Components and Architectural
Sonos Zoneplayer 120 or AMP vs Bluetooth amp

Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp.  I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am.  My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price.  Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are:  https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to hearing your views. Thanks.

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1 year ago
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tw2023Contributor I
posted in Components and Architectural
Connect amp or generic bluetooth amp

*I reposted this to a Discussion thread. Not sure how to delete this post though.* Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp.  I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am.  My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price.  Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are:  https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to

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Corry P
1 year ago
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WarrenSchrodtrerContributor I
asked in Components and Architectural
Issues changing AMP to Wired from Wireless

Hello Having issues changing AMP from wireless to wired connection. Tries several times and rebooted router etc etc. Error comes up that cannot be changed. System Interenet - cable NBN with 108 download and 38 upload on average tests so no issues here.Broadband modem from Aussie Broadband is being used with wireless turned off on this router.ORBI 3 unit mesh system with main router cabled directly into modem. Sonos Products ARC wired into main ORBI unit with ONES and SUB wirelessly connectedONE in bathroom wirlessMOVE in dining wirlessROAM in bedroom wireless ONES x 2 in kitchen set as as stereo wirelessONE outside around pool wireless PLAY 3 x 2 utility room set up as stereo and wireless The AMP is in kitchen and wirelessly connected to system with hard wired external speakers. The AMP appears to be driopping out way too often One of the ORBI satellites is beside the AMP. I decided to maybe try WIRED connection to ORBI satellite to see is drop outs are fixed. Unfortunately I cannot ch

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Stanley_4
1 year ago
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OceanswimContributor II
asked in Components and Architectural
A Sonos Amp for a pair of In-wall and a Sonos Amp for a pair of In-Ceiling Architectural Speakers?? Really?

After numerous research and discussions with Sonos tech personnel prior to purchase, I just found out (after installation) that the Sonos Architectural In-Wall speakers and the Sonos Architectural In-Ceiling speakers cannot be connected to the same Amp. Basically, you need two Amps?  Really??  I have a Loft overlooking my MBR and on 01/11/23, two Sonos In-Wall speakers and two Sonos In-ceiling speakers were installed on one Amp.  This is just for music.  There is an “unable to complete to architectural speaker detection error.’ The 4 speakers play music but Trueplay is not available.  Since the Sonos Amp is not inexpensive I am a more than a bit annoyed especially as a matter of principle that one should fork out money to purchase two Sonos Amps to merely power a pair of In-Wall speakers and a Pair of ceiling speakers. Questions:Is there a work-around?  The music plays on the four speakers, the only issue appears to be Trueplay and detecting the speakers.Why true play is important is t

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1 year ago
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VinylboyContributor I
asked in Components and Architectural
Low hum while playing vinyl

I get a low bass hum sound from my new project turntable connected to my Sonos amp. Any ideas on how to eliminate that?Thanks. 

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buzz
1 year ago
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toni tuttoContributor I
posted in Components and Architectural
sub se desconecta

Buenos días, tengo un problema de de desconexion del sub, tengo guardado el sonos AMP en el sotano que da sonido a la terraza, añado el subwofer en la terraza y me resulta imposible de conectarlo al sonos AMP. mi duda es ,si el subwofer se conecta al sonos AMP por wifi o por bluetooh? Moderator edit:Google Translate - Good morning, I have a problem with the disconnection of the sub, I have stored the sonos AMP in the basement that gives sound to the terrace, I add the subwoofer on the terrace and it is impossible for me to connect it to the sonos AMP. My question is, if the subwoofer connects to the sonos AMP by wifi or by bluetooh?

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Corry P
1 year ago
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zomzom82Contributor I
asked in Components and Architectural
Turntable not playing on Arc, through Port

Hi! My vinyl setup seemed to have stopped working somewhat overnight. I have my turntable connected via pre-amp to a Sonos Port, which I use to send music to my two rooms, living room and kitchen. My living room consists of an Arc, Sub Mini and Two One SL’s as surround, while my kitchen is equipped with two One SL’s in a stereo configuration. When I first purchased the Port, a few months ago, I could send music from my records to both living room and kitchen, but recently I’ve been unable to send to my living room while everything works as normally in the kitchen. When sending to both rooms, the app indicates audio being played both places, while only being audible in kitchen. When only sending to living room I sporadically get the error message “Unable to play the line-in source”, sometimes the app reverts to the last music played successfully, but never plays from the Port. After removing the One SL’s as surround, I could also send music to these individually, but never the Arc. Ever

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UKMedia
1 year ago
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RgilContributor I
asked in Components and Architectural
sonos Amp multi sound output?

We have a sonos amp and are wondering if it can be used similar to a receiver to have both a karaoke machine and a mic mixer sound output?

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Airgetlam
1 year ago
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grandaleContributor I
asked in Components and Architectural
volume control

can you have different volume levels on ceiling speakers hooked up to the same sonos amp?

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Stanley_4
1 year ago
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lsudaddyAvid Contributor I
asked in Components and Architectural
Sonance MAG06V3 with Sonos Architectural

I bought the Sonance MAG06V3 thinking they’re compatible with sonos architectural but when i look to detect it with my sonos amp, it can’t find it. does anyone know if these are compatible?

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Stanley_4
1 year ago
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DocZerøContributor I
asked in Components and Architectural
Sonos Port, DAC, CD player and turntable

Hi all,Sorry if this is a seemingly silly question, but after reading several posts, I’m still rather confused.I have an existing Sonos system which consists of a multitude of Play:1’s, a Play:3, and a 5.1 setup with a Playbar and Sub. I now want to add a turntable and maybe a CD player (yes, I have streaming, I know how to rip, etc).I’ve been looking at a Sonos Port, and I know I need a turntable with a pre-amp (internal or external) to hook it up.When it comes to the CD player, I’m confused. I know it needs an analog (RCA) output to connect it to the port, and I’ll need a switch as the Port has only one set of RCA inputs (anything to pay attention to when buying one?). But which DAC is used when I’d play CD audio? The one from the CD unit, or the Port? I would assume the former (because of the analog connection to the Port). If so, what’s the purpose of the DAC in the Port? Is it only when using it e.g. with AirPlay?One last question on the topic of the CD player: I’m browsing the se

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1 year ago
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ncharneyContributor I
asked in Components and Architectural
S2 : Finding out if the current setup i have (some old, some new) speakers support S2, and ramifications

Apologies if this has been answered elsewhere.i’m a long time customer of Sonos, my enthusiasm tempered after the botched effort a few years back whereby the forced upgrade resulted in landfill-bound bricked speaker. Even though they reversed that, i was still left w/ a useless Play speaker that could no longer be used-i have to believe many of us lost faith after that -i still purchased and gifted new things like moves,etc. My current setup is a mix of possibly old and new (i’ve lost track what supports what) and i still experience that frustrating lag of sound pushing out to all speakers that feels like water from a hose that you’ve turned on and now wait for it to come out the other end:).ok after that pre mumble, here’s my question:How do i know that i am running the 12 or so speakers i have around the house on the latest, most performant software? What speakers don’t support S2  and if the don’t sould remove them? re group them? i totallly understand the need for hardware upgrades

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Mr. T
1 year ago
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JZLZContributor I
asked in Components and Architectural
Connect-Amp to New Amp Replacement

I have 4 older Connect-Amps.  I would like to replace them with the new amp.  Can I replace them one at a time to minimize the expense?  Not sure if I have connect-amp and the new amp would cause a conflict in the SONOS system.Thanks

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UKMedia
1 year ago
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JTAKContributor I
asked in Components and Architectural
How many Amps?

In addition to my Sonos speakers, I have 2x Klipsch RP 600s.  I drive them with the Sonos Amp.  I also own 2x Klipsch Heresy (about 35 years old).  For maximum performance, should I buy another Sonos Amp to drive these (1 Amp for the RP 600s, and 1 Amp for the Heresys?).  I don’t want to waste money, but want to make sure I’m maximizing performance. thanks 

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Stanley_4
1 year ago
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TxGenXrContributor I
asked in Components and Architectural
Pro-Ject Debut Carbon Evo and Cambridge Audio Solo PreAmp - no sound

I recently purchased the Pro-ject Debut Carbon and a Cambridge Audio Solo to connect to my Sonos Port. The Cambridge Audio Solo is a PreAmp for MM cartridges. The TT came with a Sumiko Rainer. I connected everything to the right ports. The Sonos App on the line in shows music but nothing is coming out. I’ve adjusted the volume in the settings. I even called Crutchfield support and they sent me a new PreAmp because the tech thought that might be the issue.  Now I’m on my second PreAmp with the same result. This brings me to the all Sonos gurus here. I would so appreciate some help. 

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T
1 year ago
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SandflyContributor I
asked in Components and Architectural
Playing records through port into arc

Hi team.  I have recently bought a port assuming I could connect my turntable to the line in and then have it wirelessly send audio to my arc/sub.I've got all devices connected to the app and playing a record currently but no audio coming out of arc and I can't seem to work out where to make this happen. Any ideas or do I need more equipment? 

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1 year ago
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SsamiContributor I
asked in Components and Architectural
how to manage two sonos system through single app

I have two sonos system1)Sonos arc + 2 sonos one(gen 2). this system acts as my home theater2)2 sonos connect which are connected to amplifier that plays sound in two different zones of my house. my app identifies only one system at a time. My app randomly selects only one system. So, if my app recognizes “sonos connect system”, i cannot control my home theater system.  I have orbi mesh for my wifi.  any solution so i can operate both systems simultaneous while at the same time keep them separate.  thank you in advance

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S
1 year ago
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Marcellus62Contributor II
asked in Components and Architectural
No access to Asus router fileshare since upgrading to S2

I recently upgraded my Sonos system from Connect to Port. As a result, I had to upgrade from S1 to S2 as well. Before all this, I had no problem accessing files on the external fileshare HD that I have connected to the USB port of my Asus AC5300 Router. In the new situation Sonos won't even let me restore my music library from the fileshare HD. After a few minutes of apparent indexing it just quits and says: “The device where the music files are stored may not be powered on,” (it is) “the path may have changed” (it didn’t). This is very annoying, since it means I can no longer access my music collection (painstakingly converted from thousands of CDs) the way I could before. Does anyone recognize this problem?

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Ken_Griffiths
1 year ago
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JaimeTheLimeyContributor I
asked in Components and Architectural
No sound from Amp after adding to Arc + Sub system

I purchased an Arc and Sub to replace my receiver based 5.1 system and have been pretty impressed so far.  I have some existing B&W in-ceiling rears so today I added an Amp to power them.First disappointment was finding out the line-in is disabled when in surround mode.  I can’t find anything on the product page mentioning this. Major bummer as I was planning to connect my turntable to the Amp.But most importantly I’m getting no sound out of the rears in the surround configuration.  Nothing with Dolby Atmos, nothing when streaming music, and nothing when I run the Architectural test tone.  If I separate the Amp from the system it plays 2-channel audio and the Architectural test tone no problem.  Add them back to the Arc + Sub system and nothing.Setup is:LG OLED eARC to Arc Soundbar (wireless)Sub Gen 3 (wireless)Amp (hardwired)Any suggestions would be majorly appreciated.  Thanks.

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J
1 year ago
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AdrianRContributor I
asked in Components and Architectural
Sonos app constantly fails to find system

What is wrong with the Sonos app? Almost every time I try to use it I get the “Unable to connect, let’s fix it” error. I haven’t changed the network or the router, all my Sonos products are exactly as they were, nothing has changed. But I’m expected to go through all the setup again, which usually takes about 10 minutes (“This may take 1-2 minutes” ha ha ha). Usually it completes and says it still can’t find the devices, but then I can usually exit the app, go in again and it’s all ok. Sometimes I can open the app on a different device and it’s all working ok. It’s infuriating.My Sonos One is always usable with Alexa, but the Play:1s can only be used via the app, so are effectively out of commission until an app on a device (Android phone or iPad) finds the system again. 

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Airgetlam
1 year ago
Cheezy2
Cheezy2Avid Contributor III
asked in Components and Architectural
Sonos AMP playing music only

I use my Sonos Amp for on line music only. Why does the app say the TV will stop playing if I continue.I have never connected it to the TV??????

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Cheezy2
1 year ago
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laurisricardoContributor I
asked in Components and Architectural
Denon Amp and Sonos Surround System wireless connection

I have a whole sonos wireless system (sub, surrounds (One SL), beam, move and even boost). It is all wirelessly connected and cannot be connected to my Denon Amp by wires as it is not nearby.I am interested in knowing what sonos device is required or what steps I need to follow in order to be able to connect all my speakers wirelessly to the Denon Amp  Denon AVR S760H).Reason: I want to use a Projector with it and in order to be able to use playstation, blueray and other devices, I need the amp.PLEASE HELP ME.

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J
1 year ago
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