Components and Architectural

I currently own a number of Connect and Connect Amp devices and am having problems when streaming via Tune In. My devices reset on a regular basis. I could understand if this was due to a poor broadband connection but my download speed is in excess of 50 mb/sec which is more than enough for Sonos.I’ve been told that this is due to a combination of the Sonos devices not able to buffer in storage along with Tune In not buffering as well. Note that my system is flawless when streaming from other providers such as myradio.com, etc.I’m thinking of replacing all of my equipment with new devices although I have no need for any of the “enhancements” found on newer devices.Does the new Sonos devices have the ability to buffer to avoid the dropouts?

Hi, I currently have a Sonos Beam 1st gen connected to a tv that works fine. I also have a House of Marley turntable that I’d like to listen to through the Beam by adding a Sonos Port (which I’d have to buy). Would that be possible and would I still be able to have the tv audio coming out of the Beam when I watch tv? Thanx, Matt

Hello everyone,Question about the connexions with the Sonos Boost :If I connect the Sonos Boost to the Internet box with a cable, is it ok like that ? Or do I have to also connect one speaker with a cable to the Internet box / sonos boost ?I suppose it's ok if just the Sonos Boost is connected with a cable but I would like to be 100% sure. Thank you in advance. Bert

So, I am attaching some screenshots of the outside of our house. We spend most of the time under the over hang on the upper porch, where I use the Blackstone, but out in front too on the lower porch. I am wondering where would be the best place to put a pair of Klipsch aw650 speakers, I am running them to the inside of the house where we are putting a Sonos amp. I was thinking under the edge of the over hang and pointed to the lower porch, either in an upright position angled in from the corner uprights. Or was thinking directly down from the crossbeam. I could attach them to the house against the wall under the upper over hang, but not sure how the sound would project across the area. I am worried about not getting enough sound under the overhang if positioned on the uprights or front beam on the overhang but also worried about projecting sound across from the far wall. Any suggestions? The first picture I put colored lines in the 3 different arrangements I had in mind, the other pics

when playing music our ceiling speakers((Sonos) sound tinny.  They are off sonos amp.i have changed volume level on app and tried full and ambient. Also, sometimes after playing music home theatre sound as if surrounds dropped off.

Hello,I am planning to use the in ceiling speakers for my front porch. Are these speakers compatible with outdoor conditions and handle moisture and heat over 100F? 

Hello everyone, I've been a sonos user from the very start and have a 6 zone system ( 5 in house and one amp in garden ). The amps and play 5 work fine in the house no issues…. The Garden ZP120 has always been a bit hit and miss in terms of connecting to the house. Sometimes you can find it in the zone list sometimes not.  When you can find it getting it to join other zones is problematic also. Yesterday being a lovely day, we wanted to sit out and enjoy the music from the garden. It was on and off all afternoon and I got so frustrated with it I just turned it off and listened to it on headphones from my phone. I was using Spotify and the house speakers were fine but the garden was very intermittent. We normally have 35meg download but yesterday it was quite low at 7 meg download speed. I tried getting music from my NAS drive so we were not streaming and that was cutting out also. So I am trying to determine if its the internet connection or that the amp is too far away from any of the

Hello everyone long time Sonos customer here with Play 1, 3, 5 in various rooms.  Our house came with pre-wired ceiling and outdoor speakers that terminate in a big bundle of wires in the hallway coat closet. There’s a power outlet in the closet (convenient!) so I use Connect:Amp connected to a Pyle selector switch. This allows me to easily select what ceiling speakers in the house (backyard, family room, laundry room, courtyard etc) to play music in. We stream Pandora/Prime/Apple Music using the Sonos app through the Connect:Amp and the Plays. The Play 1-3-5s are sitting in rooms without ceiling speakers (garage, bathroom, office) so it all works well and have music pretty much anywhere we are. I want to purchase a turntable to play our vinyl (yes we still have albums from the 70s/80s).  My question is connectivity.   I want the turntable in the living room on proud display adjacent to our albums, just like back in the day.   But the ceiling speaker wires terminate in the coat closet,

I want to begin using my Compact discs again and need to buy a Compact disc changer.  If I bought a bluetooth compact disc player, can that be streamed to my sonos speakers? 

I would like to add speakers to a gazebo.  If i put the amp in the house and run speaker wire to the gazebo (we have an unused conduit already in place), it will be at least 150 feet of speaker wire, probably closer to 200.  Obviously, I’m concerned about power loss over that length of run.  So, I’m wondering about two other options:Put a connect in the house and run RCA, digital coax, or toslink digital to an outdoor rated amp mounted in the gazebo.  If this is the better route to go, which of those 3 connection types would be the best option?  And does anyone have recommendations for a good outdoor amplifier? Go ahead and mount a Connect Amp in the gazebo.  It would be under a roof and wouldn’t be at risk of direct water contact, but it could get warm and over the winter it will be exposed to cool, but high relative humidity.  Although, I could easily disconnect it and bring it indoors in the fall.  Still, question is whether I would be sentencing a Connect Amp to a very premature de

I understand that there is already a 4-year-old thread talking about this issue, but it is silly that this problem still exists on the latest model and technology & we don’t have a proper official response on this. Even four days ago someone replied on that thread talking about the same problem and doesn’t seem to get attention, so I decided to post a new one here. Products I own: two Era 300 (stereo paired) Use case: M1 Pro Macbook Pro + Airplay2 + Chrome + Youtube Problem:If I pause a video for a few seconds, it’s fine and when I play it again it connects. If I pause a video for some time (say, two minutes), when I resume it, no sound is played at all. The audio output seems to still be Sonos, but just no sound. (Silly way to address it:) if I change the audio output back to Macbook Pro speakers, and then change back to sonos, it’s fine again. But I really don’t want to do this every time!

I am planning an indoor-outdoor installation, with four Sonance in ceiling speakers and one Move for the outdoor patio. I know you can add up to 3 pairs of Sonance to a single Sonos Amp, but can I add this Move to my two pairs of Sonance on the same Amp? 

Diagnostic:1299356868Have multiple Sonos products - 2 Connects, 4 Connect Amps, Play 3 and Five. The Connects and Connect Amps are connected via Ethernet.One of the Connects (Family Room) keeps cutting in and out. It is connected to an AV Receiver for one of our home theaters (BluRay, Apple TV, Sonos). I’ve reset the modem, router and Sonos systems sequentially with no fix, at least not for long.This happens playing any media via Sonos. Other rooms (including a duplicate setup in the basement den) work without issues. This is the only product that seems to have issues.

Sonos desktop app unable to load pcdcr.dll.It needs microsoft .net to work properly.In windows control panel go to Uninstall or change a program.locate the most recent Microsoft Visual C++ redistribution (by installed on date)Right click and select Change then repairthis should fix the nag

Hi I have a Sonos s16 amp (2018) squirrel blew transformer (yeah would you believe it) hence power surge poping my amp. traced it back to L1 resistor/ diode on main board. can someone help me with what should I replace it with. Kind Regards Noel 

This is really a question for Sonos, but I was wondering if the community had any thoughts on this too. If Sonos is in favour of the ‘Right to repair’ directive coming to the EU (I believe), do they plan to make service manuals available to help users repair their devices (I’m struggling to triage an issue with my Sonos S16 Amp which is out of warranty). Would be great to have a fair chance of fixing it rather than consigning it to landfill… 

Hi, I have sonos AMP S16 blow-up IC chip locate on power supply board at U3, please see pictureI can’t read the part number. does anyone  know the part number for that chip?Thank you 

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

I’m thinking of adding a Port to my traditional audio system to add my LP’s to Sonos speakers. In the media room with the traditional audio is a pair of ceiling speakers connected to Sonos AMP. my question Is this: if I have sound coming from my traditional 7:1 sound system AND from the Sonos-powered ceiling speakers, will I experience sound sync issues? thanks!

This is a restaurant andI need 2~3 of physical sound source (TV, Jukebox, Music Plyer) and 3 different Zone.I wanna use 3 of PORTs and  connect each source to each PORT (rca input) My Qestions are Q1Can I send the sound of source 1(in PORT 1) to other two PORTs?of course, Can I share the sound source 2(in PORT 2) with other PORT1 and PORT3 ? Q2Can we share one sonos account with many person’s phone? Q3. We have old sonos connect. can we use with PORT in the same app and share those sound source each other?

I want to add two outdoor speakers that carry some punch. And I see there are cheaper options than the sonos outdoor speakers. Specifically I was looking at klipsch aw350. Being 350w speakers, is the sonos amp enough to power them properly? Or is there a better speaker for outdoors? I want a lot of sound but I’m not going to drop thousands to do it. 

I just setup the Sonos amp and 2 Sonos outdoor speakers.I think I read the amp will power 4 outdoor speakers.  Is this true?  Can I buy 2 more Sonos outdoor speakers and run them on the same amp?

I have a Port wired to my Yamaha RX-A6A using RCA connections. The sound out of stereo speakers is loud clicking with no music. I have numerous ones, a sub, two Era 300 speakers and two ports streaming music to my porch and garden in my system that work very well. I have just discarded the 7.2 channel system in my living room as the sound is unbearable. It would be nice to be able to play streaming music on Yamaha receiver. 

I have a 10 year old system with one ZONEBRIDGE1 and 2 CONNECT:AMP. The two amps controlled all of the wired speakers, one upstairs and one downstairs. They were controlled through a Sonos app on a very old iPad. It looks like my Bridge has died, along with the iPad. I downloaded the Sonos app on my phone, but it can’t find my system. I think I need to replace the bridge, and understand it is outdated. Given that everything is wired, is there a product I can get that would allow me to run the system as is, without having to reinvest in new speakers everywhere?

I have just build a passive house and it is a sealed home with an air handling unit. Each room is sealed with a membrane. How do I fit a ceiling mount Sonos speaker without compromising the sealed ceiling. This is going to be an ongoing issue (certainly in Europe with passive houses) Note: self sealing ceiling downlight housing are already available. Any thoughts as my home is all flush speakers.