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connection problems

  • September 3, 2023
  • 1 reply
  • 50 views

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

Best answer by Airgetlam

First, do you have a BRIDGE from Sonos? If so, try wiring your speaker directly to the router (at least temporarily) and remove the BRIDGE from your system. It’s know to have a funky power supply, those fluctuations make it hard to track down any specific issues. Ultimately, you could buy a replacement power supply, or a Sonos BOOST (much newer tech), or just leave a Sonos speaker wired to your router. 
 

I’m assuming you followed the instructions in the new router - installation instructions FAQ?

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1 reply

Airgetlam
  • Answer
  • September 3, 2023

First, do you have a BRIDGE from Sonos? If so, try wiring your speaker directly to the router (at least temporarily) and remove the BRIDGE from your system. It’s know to have a funky power supply, those fluctuations make it hard to track down any specific issues. Ultimately, you could buy a replacement power supply, or a Sonos BOOST (much newer tech), or just leave a Sonos speaker wired to your router. 
 

I’m assuming you followed the instructions in the new router - installation instructions FAQ?