Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,079 Topics
  • 24,149 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
  • 2
  • 38
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
  • 7
  • 111
Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
  • 4
  • 179

3079 Topics

T
tdwrighttContributor I
asked in Amazon Alexa and Sonos

Sonos - Alexa Spotify capability

Is it possible to use Alexa voice command to synch with a Spotify streaming playlist, so that you can say "play songs by eminem" ??? I have it set up so you can start sootify pause, , and skip songs currently.

8
S
6 years ago
R
robbiecapeContributor II
asked in Amazon Alexa and Sonos

Use SONOS Speaker for Echo Dot Results

I want to use my SONOS speakers for playback of Echo Dot results. For example, when I ask Alexa, "Alexa, what are today's headlines?" instead of the results playing on the Echo Dot's crummy speaker, I would like the results to play on my SONOS speakers. Any way to make this work?

5
gavingks
6 years ago
S
SopheliaContributor I
asked in Amazon Alexa and Sonos

Alexa won't change song anymore on Deezer

Before Christmas I was able to start Deezer playing from my phone and tell Alexa to play next song. Now she says she can only change playback mode when music is playing. Why has it lost this ability and can anyone help me get it back please?

6
S
6 years ago
D
dmcmklContributor I
posted in Amazon Alexa and Sonos

Sonos Boost and Alexa

Due to WiFi interference in my home causing problems with my Sonos speaker system I added a Sonos Boost. This worked very well in improving the stability and availability of my speakers. It did, however, break the integration with Alexa. Alexa can no longer see my speakers. The Alexa device discovery doesn't work. I'm guessing it's because when using the Sonos Boost the speakers appear in my router connected devices table as hardwired, not a wireless device. My system consists of 5 Play 1's, 1 Subwoofer and 1 Boost. Alexa voice control worked fine with these speakers before the switch to the Boost. Is there a workaround for this that will allow Alexa to see them? If not, I hope that others have reported this and Sonos is working on a solution.

2
W
6 years ago
J
jacob_7Prodigy I
asked in Amazon Alexa and Sonos

Can't link Alexa to Sonos.

I've tried linking the Alexa Sonos skill to my account and the Skill points me in the direction of "More/Settings/My Sonos Account" in the Sonos app. It then asks me to confirm my email which i do and also sends an email in which there is a link to Create New Password (which isnt what i want to do). I click on that and it takes me back to My Sonos Account where i start all over again. Any thoughts anyone? Cheers

8
D
6 years ago
N
NWFContributor I
asked in Amazon Alexa and Sonos

Sonos One - Cannot add Alexa

I've been trying to add Alexa and have not been able to by following the prompts on the Sonos app. I get to the screen that says "Steps to set up Alexa" - then hit the "connect your amazon account" and then I get an error saying "There was a problem adding Alexa. Any clues on how to solve this?

3
S
6 years ago
P
pmeverettContributor I
asked in Amazon Alexa and Sonos

Multiple Sonos separate wifi

I have a 3 story townhome with multiple Sonos, Play 1(2), Sound bar, amps, Play 3 etc. on different floors and I use Amazon Echo on the floors too. I do have a son that lives with me and was using an Amazon Echo at night to play a fan sound (white noise) at night to reduce any noise he may hear when I get up. I bought him a Sonos Play 1 for Christmas to use for this purpose plus to listen to music etc in his bedroom. I have read that when we use the Echo dot in my room to turn off/on lights etc, it reduces the volume of the one in his room (phrase is ducking I have learned). In deciding on how to resolve this issue, since I usually am up for work at 4:30am, taking dogs out etc, I thought I could setup a guest network on my Eero system and he could connect his to that network and it would stop the ducking. The Sonos play 1 will not connect to it at all. So it's a secondary network on the same router. Not sure if the issue is the Sonos or it's the network. Is this at all possible? We

3
UKMedia
6 years ago
J
jarosz1234Contributor I
asked in Amazon Alexa and Sonos

Spotify account doesn’t support streaming on this device

As the title states, have recently purchased a sonos one with the added Alexa voice services. But whenever I try to use Alexa to play music through Spotify it keeps saying that it’s not supported, have looked at similar threads and tried all the steps they list but still can’t get it work. My Spotify account is a premium family account. Any help will be much appreciated Kind regards

16
UKMedia
6 years ago
J
jfwags1955Contributor I
asked in Amazon Alexa and Sonos

Popping Noise while listening to music

I have bar, two ones and sub connected to new Samsung TV. When listening to music and tv off I continue to get a loud pop noise periodically. Any ideas how to correct or what cause? I may return system if can't resolve as very annoying.

1
UKMedia
6 years ago
1
1cjohnsonContributor I
asked in Amazon Alexa and Sonos

how do i switch amazon accounts on my sonos one

i deregistered my device on my sonos one through the alexa app thinking it would then allow me to register it on a different one, now it skips over the amazon sign in and auto connects to my old acoount-EVEN THO ITS DEREGISTERED- and i cant figure out how to change it....

1
UKMedia
6 years ago
L
Lees1986Contributor I
posted in Amazon Alexa and Sonos

Texting through alexa

After creating a list through Alexa on SonosOne, can Alexa text or email the list to another device?

2
M
6 years ago
G
GeePeeContributor I
asked in Amazon Alexa and Sonos

Amazon Echo, Dot and Home System query

I wanted to get a answer to a couple of questions I have with the Sonos/Echo/Dot integration: I already have an Echo which is currently in the bedroom and am thinking of expanding the home system to include my current home cinema system, 2 other Play 1's and possible another Dots/Echo, but am unsure of the setup. Will I be able to setup a home system that comprises of Echo's and Play 1's that are assigned to specific rooms, will they function the same as if I just has Play 1's in each room? Do I need a Sonos Connect to add my home cinema into the system, or can I just add a dot to it now and have that connect it into it? (Dot connected to the Amp?) Any help appreciated

6
jgatie
6 years ago
A
angelr91Avid Contributor I
posted in Amazon Alexa and Sonos

Grouping Alexa Echo Speakers with Sonos speakers

First of all this is not a request to support grouping sonos with sonos speakers for particular rooms, rather this is a request or an inquiry to find out if there are any plans (or rather that there should be plans) to support "grouping" of Alexa Echo Speakers with Sonos Speakers. In my opinion, if the desire is to be truely agnostic of AI (Alexa, Google Home, Siri, etc.) then supporting other speakers (third parties or by Amazon, Google, or Apple) in unison is a must. If i am sonos owner it is obvious i want to use more sonos products together because they are truly sound (no pun intended) and quality speakers, however if I want an AI in my house (alexa for instance) i want it to be supported everywhere even if i invested in an Alexa Echo Plus (for instance). If you only allow to have Alexa control sonos and all Echo Speakers or other third party speakers are blocked away then you are seriously limiting the user as they will not be able to benefit from let's say buying an E

12
B
6 years ago
P
Patrick M.Contributor I
asked in Amazon Alexa and Sonos

Connecting Sonos to my laptop

I can't get my windows laptop to transmit sound to the sonos 1. They are both hooked up to my wifi network and the network is 2.4gz.

4
P
6 years ago
S
shazzygContributor I
asked in Amazon Alexa and Sonos

Sonos One and Alexa iOS App

Hi, I have the Sonos One and am attempting to pair it with the Alexa App on iOS, well... I am able to add the Sonos to my "Smart Home Devices", however if I go to the settings then it displays as "Offline". No matter what I request, the result is the same... "Here's your [b]request[/b]... I'm not sure what went wrong" • I have tried disabling the app and enabling it again. • I have reset the Sonos, and apps multiple times. • I have followed a few guides on this forum, such as [i]https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239[/i] I've been on the phone to Sky as I thought this may be an Internet-related issue, but everything is fine on their end. The device shows as connected on my router admin page. This is set up on a 2.4GHz wireless network, but the problem persists when cabled. Is anybody able to provide any further assistance with this? Thanks you.

1
UKMedia
6 years ago
G
gordonwarnock1Contributor I
asked in Amazon Alexa and Sonos

Sonos one using Alexa app

I’m unable to link my new sonos one to the Alexa app. I’ve set up as per instructions on the sonos app and have downloaded Alexa app and have tried to link via the skills tab but am told to go to device set up but only given options off echo, echo plus, echo dot and tap so no option to and sonos and when attempting to add device via smart home tab it repeatedly comes up with discovery failed. Have asked Alexa to discover devices and it cannot find it. Any suggestions

1
UKMedia
6 years ago
T
taylor4814Contributor I
asked in Amazon Alexa and Sonos

Two (2) Sonos Entries in Alexa Setup, But Only One (1) Sonos Device??

I've set up Sonos One (my first Sonos purchase), and connected it with Alexa (I have one Echo Dot). Under my Amazon Alexa device settings, I am showing two (2) Sonos devices, [b]is that right?[/b] During setup, I had to do a password reset at one point, and I have also subsequently renamed the "room" my Sonos One is in, several times... I'm concerned this is the cause. [b]One of the Sonos devices showing in Alexa settings[/b] is clearly my Sonos One, with completed settings, and the correct current rename. [b]The other one has a different serial number[/b], a mangled version of the rename, incomplete address and timezone settings... Are there supposed to be two (2) there? Thanks in advance for any insight...

4
R
6 years ago
D
Dan FreemanContributor I
asked in Amazon Alexa and Sonos

Can't add Voice Services to SONOS One as it is 'not available in your country' - but I am in the UK

I can't set up Alexa on my SONOS One as it says that it is not available in my country, but i am in the UK which is listed alongside the US and Germany as being available. How can I set it up please?

1
Belly M
6 years ago
Only1jayray
Only1jayrayAvid Contributor I
asked in Amazon Alexa and Sonos

Alexa echo dot will not play on sonos

Hello Got myself an echo dot to make life easy to play music on my sonos for things like when I’m cooking and can’t use my hands to control using the phone. I’ve not been overjoyed to say the least!! I’ve looked at the video on how to connect and even tried the command it says on the video ‘ Alexa play jazz in the kitchen’ it responds with’ no music found’ Can’t get anything to play....I know that we are still waiting for Spotify. But I thought I could get at least the tunein app to play something???

7
J
6 years ago
U
User176338Avid Contributor I
asked in Amazon Alexa and Sonos

Sonos/Alexa issue's

Sonos 1/Alexa both installed on android phone, twice! both can "see" all sonos speakers but Alexas not connected to internet. Sonos app can't bring up Amazon as speaker devise. Amazon say's change WiFi settings but still can find Amazon.:?

6
UKMedia
6 years ago
J
jmstechContributor III
asked in Amazon Alexa and Sonos

So, any news on this ducking nonsense?

The first response about the stupid ducking is that it was amazons fault and the room groups would fix it. Now they added room groups and it’s still a stupid problem. Come on Sonos! I have been working with your products for 12 years and you have been the greatest company to work with but I feel like on this issue (and the new app being crap) you are hiding in bed.

11
M
6 years ago
S
spiraljacobsContributor I
asked in Amazon Alexa and Sonos

Sonos + Alexa + Spotify - commands recognized, but cannot add spotify to Alexa

When I ask Alexa to play something on Spotify, "Alexa, play Purple Rain on Spotify", the command is recognized, but then Alexa says you need to link your Spotify account to Alexa. When I try to link my Spotify account in Alexa/Music,Video, and Books, the app says App Support Unavailable. What am I doing wrong here?

18
M
6 years ago
J
John VEnthusiast I
asked in Amazon Alexa and Sonos

Alexa Stops other speakers

Why do all the sonos speakers stop playing in other rooms when I am using Alexa in one room?

3
Chris
6 years ago
A
Andy PeeContributor I
posted in Amazon Alexa and Sonos

Smart Devices?

I’ve recently purchased a Sonos One and would like to know what Smart Devices are compatible with Alexa here in the UK?

2
A
6 years ago
A
arni1ukContributor I
asked in Amazon Alexa and Sonos

Alexa and Napster

Hi i have many sonos devises and have had them for many years, my wife has just got me a sonos 1 with Alexa but i am told it does not work yet with Napster. As my first sonos came with a Napster free trial, i was wondering why Sonos has not yet made a software fix for this. This now means to use my sonos 1 and Alexa to play music i need to spend more money and sign up to another music provider, and i am not happy about this.

2
I
6 years ago
Terms & ConditionsCookie settings