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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,245 Topics
  • 24,881 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3245 Topics
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fidoandpoochContributor I
asked in Amazon Alexa and Sonos
Sonos One cutting out

My music just keeps cutting out as though the internet connection is dropping out or something but it’s a strong signal

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6 years ago
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rob101Contributor III
asked in Amazon Alexa and Sonos
Difference between a multi-room alexa and a sonos setup?

I currently have 5 rooms in my flat, each with an Alexa dot connected to a powered speaker. I get multi-room audio such as "Alexa play Jazz in the kitchen". What additional features do I get if I invest in Sonos? I don't see the difference, please help me understand the buzz! Thanks

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chicks
6 years ago
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nwk1022Contributor I
asked in Amazon Alexa and Sonos
Voice control Spotify in Canada

I'm in Canada and I was able to enable Alexa by changing my country to USA. However, the Alexa app doesn't let me link my Spotify premium account to it. In Music Service settings, selecting Spotify option is disabled and I can't even make Spotify as my default music library. Is it because of the location? How can I link Spotify to Alexa in Canada?

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6 years ago
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shareContributor I
posted in Amazon Alexa and Sonos
Alexa control for Connect or Connect:Amp

I'm setting up a whole home system and looking to use Amazon Alexa app to control my Sonos system. But I'm not seeing that the Sonos Connects are controllable thru the Alexa app. Can someone please confirm that I will be able to control my in ceiling speakers with Alexa thru the Connect or Connect:Amp? I currently own some Play:1s and have updated to be able to control this thru Alexa. Does anyone have any suggestions on how they setup their multiroom home audio system using architectural speakers? For instance, I'm looking for suggestions on a 5.1 surround A/V Receiver that will wake through a Sonos Connect. Thank you!

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6 years ago
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andygarminContributor I
asked in Amazon Alexa and Sonos
Using Sonos One to call another person with Alexa

Does anybody have any info as to when Sonos will update the software on the Sonos One to allow conversations with other people using Alexa on Amazon equipment. Used to do this regularly using an Amazon Echo and miss the feature now I’m using a Sonos One.

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Chris
6 years ago
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corey22Contributor I
posted in Amazon Alexa and Sonos
Is Alexa calling on the roadmap for Sonos One?

Sonos One with Alexa currently does not support voice calling or calling to other Alexa enabled devices. Does anyone know of this will be enabled via an update in the future or is it a limitation of the hardware? With the mics and speakers this could be a great set up for conference calls.

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Chris
6 years ago
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wellsm89Contributor I
asked in Amazon Alexa and Sonos
Setting timers using Alexa + Pair of Sonos Ones in Stereo

My setup in the kitchen is I have a pair of Sonos One's in stereo sitting ontop of a welsh dresser at the back of the kitchen. Overall using Alexa works great on these as I can see from their lights that both initially fire up, but then one Sonos One takes over and processes the command. I've had no issues with doing most commands but my problems is this; [list] [*]Asking Alexa to set a timer [/list] I ask Alexa to set a timer for 5 minutes. I then ask Alexa how long left on the timer, and it depends totally as to where I'm standing as to which speaker picks up, but sometimes I get the response "No timers set" (from the One that didn't process the command) and sometimes 4.30 remaining (which is correct response). Its a bit of a pain but involves me trying one speaker and then the other till i get the response. The easiest fix would be to turn the microphone off on one speaker, so that all my timers are processed through one speaker only, but I can't seem to find that setting.

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6 years ago
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ginnyfishContributor I
asked in Amazon Alexa and Sonos
Alexa no longer hears me on my new Sonos One...

So, I set it up and all worked great. Now though, there is no response when I say Alexa. I have tried diffent commands but it’s like the mic isn’t working. The Sonos still works with the app. I can’t work out how to factory reset the thing? Does anyone know how?

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6 years ago
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DinoAContributor I
asked in Amazon Alexa and Sonos
Sonos with Echo Dots

Have just bought a Sonos 1. And another on the way...I also have two echo dots...New to this so would like a step by step if possible on how to creat a network with 2 Sonos 1 and 2 Echo dots all on Alexa voice command but able to play different music in different rooms and/or all the same music for parties and such...Sonos 1 is =hooked up and controlled by Alexa as well s Echo Dot #1...Echo dot #2 and Sonos #2 are still packaging waiting for details on how to hook its all together...Any help would be greatly appreciated. Tanks

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bockersjv
6 years ago
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rob101Contributor III
asked in Amazon Alexa and Sonos
If I buy a Sonos One can I use it to voice control different groups with my other Sonos speakers?

For example, could I have the Sonos One in the Living Room and say "Alexa play Jazz" in the Kitchen via a Sonos Play:1? If I have music playing everywhere, can I selectively turn off groups via voice control?

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Chris
6 years ago
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danieldvblueContributor I
posted in Amazon Alexa and Sonos
Why won't Alexa stream different songs to different rooms simultaneously from Amazon Music?

Hi, I have a multi room Sonos system and recently bought an Echo Dot which I have been using to play music on Sonos, streaming from Amazon Music. With the Sonos app I can stream different songs from Amazon Music to different rooms simultaneously. When I try this with Alexa, she tells me music is already streaming to another device and asks if I want to switch. Once I have started music via Alexa, the Sons app won't do it either. This is a big issue in a family house and if I can't resolve I will be binning the Dot! I am hoping I just have something wrong in the setup? Any help would be much appreciated. Thanks.

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User928713
6 years ago
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frankyp81Contributor I
asked in Amazon Alexa and Sonos
Sonos and alexa group control.

As the new Sonos one has alexa built in will echo devices and Sonos devices be able to be grouped together? As i have both sets of devices in the home but can't play whole house music as i have echos in some rooms and Sonos in some. I was told i am best picking either Sonos or amazon as they will never be able to be synched together which seems strange as the new "one" has alexa built in, will it be recognised as an alexa speaker in their group or a Sonos speaker in their group or both? Need answers before i invest in either much further.

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6 years ago
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Alexander500Contributor I
asked in Amazon Alexa and Sonos
Issues/bugs with Alexa

I have recently bought Sonos for my apartment and for the most part I’ve been happy with it and think it’s great! However, I do experience a few bugs and what not. My setup is as follows: Living Room: 2x Sonos One + PlayBase Kitchen: Sonos One Bedroom: Sonos One Music Service: Spotify The bugs/issues I experience: 1. When playing music and I want to set a sleep timer, it doesn’t work even though Alexa acknowledges it. 2. I can’t get meditation skills to work. Either they won’t open and Alexa says ‘Something went wrong’ or the speakers just stay silent. 3. When I ask Alexa to play songs by X artist or latest album, it just plays one song. If I ask Alexa to skip the song, it will just play it again from the beginning. 4. When I ask Alexa to read a book from my kindle Alexa says the title of my book and then ‘Something went wrong’ 5. When I ask Alexa to play different songs in multiple rooms it only works 1 out of 7 times or so. Mostly it will just stop music in o

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UKMedia
6 years ago
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Asheyb85Contributor I
posted in Amazon Alexa and Sonos
Playbar + Sonos One or Echo Dot help

Can you control the sonos playbar with the controls on either rhe amazon eco dot or sonos one smart the volume and mute while playing audio from the tv?? Not by voice command

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UKMedia
6 years ago
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AndrooContributor I
asked in Amazon Alexa and Sonos
Can I make my Sonos Play 1 the default and sole output for an Echo Dot?

I have an Echo Dot and a Sonos Play 1. They are essentially next to each other, and I never want to play music out of the Dot's speaker. Ideally I would like to say "Alexa, play [music]" and have it start playing through the Sonos speaker. But, as far as I know, I have to include the location, e.g., "Alexa, play [music] in the kitchen." Having to add the location every time is tedious. Plus, when people are over who aren't familiar with the syntax, we end up with different things playing simultaneously out of the Sonos and the Echo. It would be so much easier, and it would avoid confusing situations, if I could just set Alexa to always treat the Sonos as the output speaker. Is this possible? I'd be happy with either of these solution: if I could make the Sonos just the default for all music, or if I could make the Sonos the default for everything (the Dot solely as the microphone, with all Alexa content coming out of the Sonos).

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6 years ago
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TufferMSGContributor I
asked in Amazon Alexa and Sonos
Alexa not finding music in my library

My situation: * 5 Echo Dots * 5 rooms with SONOS speakers * SONOS library stored on NAS drive * Alexa unable to find music in my library Help!!

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6 years ago
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jlorrimerContributor I
asked in Amazon Alexa and Sonos
Alexa routines

I'm trying to set up my basement play one to turn on every day via alexa routines and it is telling me this device currently isn't supported. Will it be supported once alexa goes live nationally?

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UKMedia
6 years ago
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FlocksuffContributor I
asked in Amazon Alexa and Sonos
Controlling volume with Alexa

I have an echo dot and play 1. I can start/stop/pause/skip playback of music but the volume control voice commands do not work anymore. I’ve tried all the combinations and get a response of “That command doesn’t work on device bedroom” or “Sorry bedroom is not responding”. I’ve disabled and re-enabled the skill and checked for updates but it made no difference. Occasionally one of the volume commands will work but it’s at random. Anyone having the same problem?

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UKMedia
6 years ago
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goetzumContributor I
asked in Amazon Alexa and Sonos
"Discovery Failed" when trying to add devices to Alexa with Sonos One

I get a "Discovery Failed" message when trying to discover devices through my new Sonos One with Alexa. I've followed the following steps: 1. Set up Sonos One and added voice control with Alexa. Alexa responds to commands and knows who I am 2. Set up the Alexa app, connected it to my account 3. Enabled the smart skill for Sonos I tried both asking Alexas to discover devices ("Alexa, discover devices") and trying to locate devices through the Alexa app but I get a very quick "Discovery Failed" response (see image) [img]677546bf-3c59-42a3-99cb-026972d8ab53.jpg[/img] For what it's worth, I've also tried to connect my Nest thermostat by enabling that skill and connecting my account, but that device also cannot be discovered. Also, I've tried to uninstall my apps and go through this entire process again. That also does not work. Please help.

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6 years ago
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HewyContributor I
asked in Amazon Alexa and Sonos
Release of Alexa on Sonos One in Australia is still the 21st Dec 2017?

Does anyone know whether Alexa is still going to be released on Sonos One tomorrow? (21st Dec 2017) Seems to be no publicity about it online if it is....appreciate any knowledge/updates anyone has on this.

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6 years ago
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baggypabloContributor I
posted in Amazon Alexa and Sonos
Access to Local Library through new Sonos One?

I understand that when using Amazon Echo (or other device) Alexa won't be able to access your local library, only certain streaming services. Is this same with the integrated Sonos One speaker? Or can I access my local library using Alexa voice control with a Sonos One?

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chicks
6 years ago
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jshaw42Avid Contributor III
asked in Amazon Alexa and Sonos
Alexa and SONOS Play 3

I have set up Alexa to play my two SONOS Play 3 speakers. Alexa, even though I have enabled the SONOS skill in the Amazon Alexa app, does not recognize the skill. I can play Pandora on the SONOS speakers, but can not control the volume. What am I missing or doing wrong?

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UKMedia
6 years ago
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THapgoodRenowned Listener
asked in Amazon Alexa and Sonos
Alexa Updated Sonos Skill For Canada?

Will Sonos have their Alexa skill updated for the Canadian launch of Alexa on Dec 5th? Presently the skill does not exist for the English (Canada) language model. Doesn't look so tough to accomplish... https://developer.amazon.com/blogs/alexa/post/c53176c7-2f4e-4598-935b-7e5d3b08b97e/how-to-update-your-skills-for-canada

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6 years ago
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Heaney012Contributor I
asked in Amazon Alexa and Sonos
Using SONOS ONE with Echo Plus to control third-party products

Hi all, I am very sorry if this has been asked before, but as I trawled through the forum I couldn't find a topic that answered my specific query. I wanted to ascertain the ability of the SONOS ONE (as an Alexa enabled device) to work in conjunction with the latest Amazon Echo devices that contain the Zigbee radio capability. In short, if a household were to own 1x SONOS ONE and 1x Amazon Echo Plus, would it be possible to control devices such as Philips Hue and Hive Heating through the SONOS ONE device, using the Echo Plus as the 'bridge/hub' to communicate directly with the third-party products; OR would you still need the bridge/hub to control these devices when talking to the SONOS ONE (say for example which is in the kitchen), irrespective that you have an Echo Plus in another room (e.g. bedroom). Any insight into this would be excellent, and help to best plan for a as fully-integrated smart home as possible. Thanks.

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Chris
6 years ago
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DavefromcmContributor I
posted in Amazon Alexa and Sonos
Sonos and Google Home or Mini

I got them working together. I say the song on my google mini and then just hit play on the Sonos. No phone or computer to fiddle with. It is so easy, i am surprised no one has pointed this out. Just check out the video link! https://youtu.be/Efqo0wbd3Yg

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6 years ago
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