Voice control and smart home

Hi,I have a Sonos Amp and two Alexa enabled devices (Echo Show 8 and Echo 4th gen). The Amp is in my dining room connected to two bookshelf speakers. The Echo is in my living room, and the Show is in my bedroom.  I’d like to group the Amp and all my Alexa devices together so when I play music, it’s heard all over my apartment. So far, the only group I’ve been able to figure out is just the Alexa devices. Is it possible to group these together in the way I want? 

Hi,I link my Google home and Sonos accounts and my Sonos play appears in my Google home device list. However, when I try and play Spotify through the Sonos and not the Google mini It says that it is unable to connect to the device - anyone know how to resolve this issue?I've already tried unlinking and relinking the accounts twice.Thanks 

Sometimes I tell Google Assistant to play music (from Spotify) by a certain artist and the music plays. Other times I tell Google Assistant to play music by a certain artist and the Assistant says the music by the artist will play but nothing happens—no music. Using Sonos Two.  Help!

Several years ago, I read on the forum that if you started streaming Deezer using a voice command from an Alexa device (button), the Deezer stream would not be FLAC.  I paste the response from that thread below:“Alexa will play Deezer in 320 kbps AAC/MP3 formats, not FLAC. This doesn't change based on account type. A stream started using the Sonos app will be at the higher quality formats which you can then change to the next queued track, or skip songs using Alexa. Along with the other Alexa standard controls.”However, someone from SONOS customer support most recently told me in phone call that this was not true.I am unsure who to believe.  Can anyone clarify?Thanks. 

Hii recently buy Arc and need to setup the Alexa, in Sonos App S2 I can not find any voice services listed in the service section, I tried to setup disable the skill and deregister from Amazon but again not showing any voice service in Sonos App ?! please help

Just like tapping the volume touch controls on the device, I'd like to configure my device to make the same sound when I change it's volume with my Google Chromecast remote.

HI,I have many of your products and a Sonos One. I have been waiting for voice support for a long time. When is the wait over? What is the reason for slow roll out?

So i have created an Alexa “Good morning” routine (listening on an Echo Dot) to play music on my Sonos Speaker (Play 1) using the example “Ed Shearan On [Enter Sonos Speaker Name Here]”However the music is played at the last volume of that Speaker…. How can i get the Routine to set the Volume of the Sonos Speaker before playing the music?

Ho Alexa come assistente vocale sul mio Sonos one, funziona ma se richiedo di ascoltare musica o una stazione, mi conferma la richiesta ma non sento niente, viceversa informazioni tipo orario, meteo etc funzionano benissimo, come posso risolvere?Grazie

First off I did read the announcement and thread for “Sonos Now Playing with Alexa Groups” and understand Alexa can group Sonos speakers together in a group or echo speakers in a group, but can’t mix sonos and echos speakers in a group. I want to be able to group ceiling speakers on a covered patio with a soundbar connected to the TV in my family room so that I can play the same music in the family room as the outside patio, or just use them independently to watch tv in the family room or listen to music outside.  If I put the Sonos Arc soundbar in the family room, and get a Sonos amp to power the speakers on the covered patio, could I connect the Arc and the Sonos Amp speakers in the same group? Could I also connect an echo dot to the Sonos Amp so that those covered speakers are essentially voice controlled via Alexa?

Just to share the results of a recent experiment:A family member got a new Echo Flex (all-in-one Echo plug-in unit with tiny speaker), and wanted to test it with the Sonos speakers. They added the Sonos skill to their Alexa account and registered to the Sonos account with the speakers, the same one used with our other Echo units on a different Alexa account. Surprisingly that worked fine. The new Echo Flex was able to play music on the Sonos speakers, and the ability of the other Echo units to do the same was not impaired.For 24 hours, that is.The next day, the Sonos speakers had gone offline in the original Alexa account and could not be used. Unlinking the skill and re-linking did not work - Alexa was unable to discover the speakers. Unlinking them from the new Echo Flex account and trying again to re-add them to the original account also did not work.Eventually we discovered that the “offline” speakers must be completely deleted from Alexa, then the Sonos skill removed, then the ski

I bought a 2nd set of Sonos 1’s for the master bedroom just to play sleep sounds via Amazon Alexa’s app collection...specifically, sounds by SleepJar.  The Sonos speakers will NOT loop the sleep sounds.  I unplugged the Sonos speakers, put an Amazon Echo speaker on the same desk, and the Echo speaker loops all night.  Sonos speakers are fantastic.  But this one problem is very disheartening.  I’ve tried all the so-called solutions that have been posted in the past, including de-registering, uninstalling stuff, and doing it all over again but nothing works.

I ask the Google Assistant (GA) on my Sonos One to ‘Hey, Google… Play the news’.  GA plays my news podcast playlist.  When I say “Hey Google….Stop” or “Hey Google… Stop playing the news” or anything closely related, it won’t stop.  Previously I was able to stop the playback by hitting the Next/Pause button, but now it only act as the ‘Next’ button, taking me to the next story.  I tried to change the playback to the weather - “Hey Google...what is the weather today?”  GA plays the weather, but after, starts the news playlist again.  The only way I can get the news to stop is by unplugging the device and plugging it back in. Come on Sonos.  You’re better than this.  I consider you a ‘near luxury-class’ product which means you should always get it right.  I used to have the $20 Google Home speaker in the same room….on top of my Sonos.  I really don’t want to go back to those days.   The only thing I can think of that may be the issue, the Google Home in the next room or on my phone may be

So I’ve just bought a Sonos One Gen 2 which promises interactivity with Alexa and Google Assistant. I use 2 Philips Hue bulbs which were connected to Amazon Echo and worked very well. now that I bought my Sonos - I have disconnected my Echo as Alexa theoretically works just the same in it. BUT NO! Using Alexa through Sonos won’t allow me to use my light functions as it won’t find these devices. I never needed a Phillips Hub before but now, with my Echo disconnected, it doesn’t look like Sonos and the inbuilt Alexa are able to find the bulbs and connect to them. can somebody please confirm if I’d still need to use an Amazon device to discover and use my bulbs or if without it, Sonos would only be able to find my devices if I buy a Philips Hub?If that’s the case, I can say I am very disappointed with the product as it limits my experience and forces me to spend more more in order to use the same features an Echo device provides me with. 

HiI have arc sub gen 3 and lg c9, i don't find Alexa and Google assistant in the service s2 app and also pressing the mic doesn't do anything. Cec was configured.Please check diagnostic 1424655925Thanks 

had the sonos play 1 speakers and just added a new sonos one with voice support, however the sonos app doesnt give me the option under browse neither i do not have the “more’ tab.... help please

I have created an Alexa Group name ‘Master Suite’ and added a Connect:Amp and two Echos, one Dot and one Show 5. Ducking is working in other Alexa groups with Sonos and a single Echo.Is there a ways to enable ducking with two Echos or is this a known issue?Connect:Amp: Master BathSonos OS: S1Version: 11.2.3 (build 57381090)Hardware Version: 1.16.3.1-1.0Series ID: P100WM: 0OTP: 1.1.1(1-16-3-0.9)

Good day. Sonos Beam + Sub and Sonos One. I use Google Home Nest Max. In the Sonos app on iOS, there is no Google Assistant option in the Services and Voice, Add Service section. Why? Thank you for your response. Miroslav

As Amazon gave out the necessary information for developers last December: How long will it take Sonos to provide their customers with the possibility to play music on Echo speakers and Sonos speakers at the same time? It doesn’t help, when I either can play music via Echo (bathroom, entrance hall & shower) or via Sonos (rest of the flat). I want to play the same music all over the flat.It would be nice to get an update on this topic. Thinking about replacing my Sonos with Echo Studio to be able to realize this.Sonos is always advertising the integration of Alexa and Sonos. That’s highly misleading. 

I have recently ordered the arc which has google assistant built in. I am wondering if i have to keep the existing nest mini speaker to control all my smart home devices or if i can get rid of the speaker and use the arc to control all smart devices.Not sure how good it will be to have two google assistant devices in same room!! 

How come the new Five doesnt have microphone for voice-control?? Are there a new version coming soon with mic?

Hey everyone,I have a google account that supports Google assistant although it’s not officially supported in Israel. Is there a way I can enable Google assistant with my Sonos?Thanks

Hi all - apologies if this has been covered, First Post. Previously I could play BBC Radio via Alexa and Tunein on my Sonos Play 1 and Play 5. Just read that BBC no longer works with Tunein due to not being able to find an agreement about data sharing or similar. Is there a workaround where I can use Alexa to play BBC Radio on my Sonos? Thanks

Hi, I can’t see how to install apps e.g. DR Radio in the Google Assistant (GA) running on my Sonos Move speeker. Google assistant with DR Radio works fine on my phone, but not on Sonos Move. Any ideas would be much appreciated...

Buongiorno.Volevo sapere se fosse possibile aggiungere il controllo vocale Alexa o Google Assistant su Ikea Symfonisk.