Alexa doesn't respond when I'm playing an imported playlist from my music library

  • 9 December 2020
  • 1 reply

I’m new to Sonos and I installed my first device, a Sonos Move, about 10 days ago.

Everything was working fine until this morning when Alexa wouldn’t respond while I was playing an m3u playlist from my Music Library. Through trial and error I determined that she does respond if I pause playback but not while the playlist is playing. I also verified that Alexa responds normally when I’m playing a playlist from Amazon Music.

I tried powering it off and on to no avail.

Anyone have any ideas?I

[I posted this in the Amazon Alexa  and Sonos section but now see that I should have put it here...]


1 reply

Magically it started working again this afternoon. I hope this doesn’t become an intermittent problem, I hate those