Voice control and smart home

Why is there no sound when Alexa says it is playing a song (volume is clearly on by the way)?

Do we know if the sonos one is the same as the play 1 in that it can be installed in the bathroom? I currently have the play 1 wall mounted and wondered if I could replace this with a sonos one?

Love the Sonos One. However Alexa seems to be too talkative. When I say "Alexa play Santana Oye Como Va" Alexa says "Playing Santana Oya Como Va from Spotify on Bedroom" I DONT want her to say anything, just start playing my music. If this can't be changed it'll drive me nuts! Any Alexa be quiet and just play it tips??

Hi - I probably should have asked this before buying but I’m hoping the answer is a pretty simple yes. I purchased two Sonos Ones to place on a bar between kitchen and living room, and across the living room in front of the windows. Is there a way to have all sounds including Alexa, play through both speakers at all times? And two follow-up questions. 1) Do I group them or pair them. 2) Should I set up Alexa on both? Thanks in advance. Matt

Some time back Sonos offered Deezer subscription with a Play 1. Having continued the subscription I find it galling that the emphasis in getting voice control through Amazon Echo is given to the inferior Spotify service. I hope Sonos is working hard to get this functunality through the new Play 1 and Amazon Echo

Hi All, Apologies if this has been asked already. I have 3 Sonos Speakers and 1 Echo Dot. I have tried to use the voice control skill but when I try to play certain music , via the dot to one of the Sonos speakers, using the voice control skill I get told I need to upgrade my Amazon music subscription. I already pay for the Amazon Music Unlimited for Echo Monthly. I was just trying to play a specific artists album and got told I needed to upgrade if I wanted to play that album. I contacted Amazon support and they suggested to fix the problem I should upgrade to the £7.99/month or £79/year plan for playing music on multiple devices. I just wanted to check that this was correct i.e to use the voice control/integration to play muck on Sonos speakers that you need to be on the £7.99/month Amazon music subscription rather that the single echo dot subscription? Thanks Michael

Hi all Just tried to set up my Sonos One, but Alexa is telling me my Amazon Music service is not configured correctly. It all looks ok to me, and was working fine. Any ideas what I am doing wrong?

Was very disappointed with the purchase, I opted for it at the first announcement, but guess the marketing was possibly misleading.. when it says "play and control YOUR music" I was expecting it to be able to control my own music library (that's where MY music is) the fact it can only really be used to choose music from a streaming service (which I don't use very often) was a big drawback, as well as the inability to create a stereo pair with my Play:1. it also seemed buggy, and difficult to play any playlists from my pandora account, and didn't recognize that I have a household setup, so wouldn't change to my wife's amazon prime library as oppose to the one in my name (the amazon app allows that, and the sonos app allows that, but not when the two are combined). so with those limitations, and the bugginess of the amazon alexa app on android, it had no real use case for me, so I took advantage of the 45 day free-return service. I was also unaware that the

Press and hold the Play/Pause button on a player to group it with the last active room. This makes up for not being able to group rooms via Alexa.(Although I still hope it's added) If I walk into a room that isn't part of my group I just hold the Play/Pause button down and its added to the group. Don't have to find my phone or open the App. Works great! I use it a lot if I'm watching TV and walk into the kitchen to do something. Press the button and you're grouped.

iTunes library

Why is it not possible to play music from my iTunes library using the Alexa voice command? Limiting this functionality to only a few streaming services is a big disappointment, especially as I have quite a large iTunes music library.

The problems I've had include: difficulties with set up, long delays in responding to requests, it thinks it's in Seattle for weather and time, it's not sensitive enough to the wake word. Here's what Amazon UK say: "I understand from query that the Alexa on the Sonos One is not working as expected. "After checking your account I could see that the product you are referring to is not displaying in your amazon.co.uk account. "When I researched further I found the device to be registered on amazon.com. That is the reason when you've try playing on Sonos One, you are facing a long delay. "As the device was recently launched in Amazon.co.uk, the device skills and features are still under development as per our customers requirement and has not yet been added as a supported device in UK. That is the reason the device is showing on Amazon.com and when you give it any command it is unable to accept it or understand as it would be rese

I have 2 Sonos systems at my house and cottage (14 & 12 zones) that are connected to the same Sonos account. Will this cause any issues with playback or Amazon Echo integration. I have been having issues on both systems recently but I assumed that it was due to poor internet connectivity.

New Sonos One won't update, I'm looking for some help please - keep getting error message 30 on them both

I can't access Alexa through my Sonos One. Also, the light beneath the mic will not come on - perhaps related? The Sonos side works fine. I can see the Sonos One on my Sonos app, and can play music through it. I just can't talk to it. Or rather, it can't hear me.

Just updated to the public beta and setup sonos and alexa apps. Cant get anything to play just says ok or i dont know what went wrong I have 5 devices all discovered but none work. Any ideas where to start problem solving Kind regards Michael

I have several echo dots and Sonos speakers. When engaging with Alexa, the volume on all the speakers is reduced. The one exception to this is the Playbar when playing audio from the TV rather than music. Is this due to be fixed ?

I have a Sonos 1 grouped with a Play 5. When I ask Alexa to change the volume, the change only occurs on the Sonos 1 and not the play 5. Has anyone else experienced this behavior?

Hi, if I say Alexa, play Triple M Melbourne in the bedroom, Alexa responds with Cannot find a station based on Triple M Melbourne, instead of actually playing the station. Other stations work fine. How can I resolve this?

All connected. added some music to the queue in the app... can pause music one time in 5, can't get amazon music unlimited to play any music at all using the phrases supplied here, It just plays whatever song is in the queue, so basically at a loss of how to use this, I have the echo dot and each has a play 5 or playbar. cant get the volume to go up or down and has some generic message about can't do it while there is no music playing - even though the queue plays.. guys have we really waited a year for this?

I've just got 2 Sonos one players and configured Alexa, works about 75% of the time and I think it's because both are responding when I say Alexa. Is there any way to make only 1 of the Sonos One players respond when you say Alexa?

I got alexa connected, but I cannot seem to get her to play on more than one room at a time. She does not recognize Everywhere and she doesn't response to "play X in Kitchen and Living room" just one or the other.

Alexa is only playing one track from Amazon music. I have seen this fixed with a patch on here for Spotify. Is there similar for Amazon Music? Also; Sonos.com states that you can play all your music on Sonos using Alexa. My music is on my computer and in Apple Music. How do I play that? Diagnostic number 8000800

When using Alexa for opening the garage with gogogate it works only when I start with: Alexa, trigger open garage. What I need to change to just say: Alexa, open garage?

When will Alexa Sonos One be compatible with multi-room playing with Alexa dots and echos?