Everything was working fine. Then I went away for a week for work came back and Alexa won't play the music in the correct room.
I'll say "Hey Alexa, play music in office", it will then say "playing music in office" and start playing the music in the living room. When I look at the app, it shows it's playing in the living room. I will have to then physically stop music in living room and then play music in office.
Anyone else having this issue? Just started happening.
Answered
Alexa plays wrong zone when instructed
Best answer by UKMedia
Okay, here is the superset of actions:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
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Hi
Try disabling the Sonos skill within the Alexa app and if the problem continues then log on to the Alexa app on a PC and under Smart Home>Devices select 'Forget All' and then 'Discover'.
Try disabling the Sonos skill within the Alexa app and if the problem continues then log on to the Alexa app on a PC and under Smart Home>Devices select 'Forget All' and then 'Discover'.
Okay, here is the superset of actions:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
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