Talk Sonos Products

So for the last few years, I’ve been living in the dark ages somewhat with nothing more than an HD TV in the living room.The recent purchase of a PS5 has been the catalyst for me to start sliding down a slippery slope to building out a decent surround sound setup in our front room. The first port of call is going to be a new 4K TV (likely to be an LG OLED48CX5LC).However, having asked a question on Amazon around how high the TV stands (so I could figure out whether the Sonos Beam I have would cover the picture), I was basically told that it wouldn’t fit- but not to worry about it, because the direct sound from the TV is better than the Beam anyway so I don’t need a sound bar.So I guess I have a few questions that come off the back of that:Is that a fair point? Should I not worry about the Beam? If I’m not g

I'm hoping someone can shed some light on this for me.  I recently purchased the HD fury arcana but when I connect it to the firestick and projector I only get sound for 5 seconds while the sonos app is trying  to connect and then it stops and I no longer receive sound.  I was getting sound prior to connecting the hdfury when I used an hdmi switch.  Can anyone confirm what settings I should have on the hdfury to ensure I receive sound.  I'm using 4k cables, about 40 ft long to the projector and to the arc.  I've enabled cec settings on the firestick and projector. 

I currently have a single One and contemplating purchase of a Beam plus 2 x symfonisk speakers for TV surround. My question is whether it is possible to use the Beam / symfonisk combo for TV and also separately use the One and one of the symfonisks as a stereo pair for music?what would people recommend so that I can get ‘the best of both worlds’ with this combo? Maybe Beam plus One for music would be a better bet?thanks

Can sonos amp connect 4 “normal” speakers (2 Mini pods and 2 micro pods) and a subwoofer?

I have two Sonos Play 5 paired for stereo plus the Sonos Sub.  Is there anyway for me to connect these to play as a stereo pair plus sub to my TV.

I used Sonos speakers a while ago, 5 years +. My friend had the system and I was really impressed. I recently decided I needed some speakers at home and remembered Sonos being the best quality. So I purchased the double pack of the ONE SL. I have to say i’m shocked about how much the usability has declined. Have had constant issues with connectivity, no one is available over the phone, can only connect one of the speakers, does not work on wifi, one of the speakers will not connect at all even over ethernet connection. Complete embarrassment of a system.Will be returning for money back, ill go and give Bose a call. Don’t waste your time with Sonos. I have exceptional wifi too.  

We recently purchased our 2nd Move. We love them.What are the chances that the charging bases will come with USB-C style chord?the move is positioned on our kitchen desk and the power outlet is inside a cabinet the accesshole is too small for the plug to pass through?

I wonder if anyone can help with a little matrix problem I have.  My Living Room device sends out to the Dining Room and Kitchen… both are the same distance away… the kitchen and dining room are also very close to each otherMy question is why is the living room sending out to the Dining Room and Kitchen, but neither the kitchen or dining room mesh with each other? They send back to the living room…. but not with each other and they are physically very close. Should it not create a complete mesh will all sending and receiving to each other? The dining room to the kitchen says it has an inbound and outbound value, but says blocked…  Thanks for any insight.  

Hey, does Sonos pro-ject t1 work wirelessly without any other equipment with Sonos one speakers dual set? 

Really annoyed the queue function is broken. For example... Add a song or two to the playlist. Say you have sonf ABC and song DCE in the playlist. You then search and add song ZZZ to the playlist and click add to queue or add next. It will add it and you will see it between ABC and DCE but it will play DCE not ZZZ. Will skip over ZZZ Everytime. We have tested this twenty times and it f's up Everytime. Please fix. Used to work exactly as expected.

I have 5 products offering the upgrade discount. I definitely want to upgrade the play 5 but does anyone know if I select only the play 5 just now, will the upgrade option still be available for the others afterwards?Trying to figure out if the upgrade option is a one time thing, and therefore worth choosing to upgrade them all just now (to secure the discount but actually replace them further down the line). Or, if I chose just play 5 for now, then would the remaining 4 products still show the upgrade offer afterwards?

Is it possible or via Bluetooth, the speakers cannot be paired?

I am trialing a new ARC by replacing my playbar that was paired with a Sub, with the ARC. That part went ok, now have the ARC and the sub paired, all though Im not convinced the ARC is that great yet (dont have TV with Dolby Atmos )I also have a room with two One SL’s paired. I want to move the playbar to that room and pair it to the One SL’s. The playbar when turned on, comes up as another Room “Family 2”, the ARC and sub are “Family”.I dont seem to be able to unpair or move the playbar anywhere?How do I pair it with the two one SL’s ??Oh the SL’s are on wireless, and the playbar is on wired eth. thanks

Hello forum, first time post, but searching the forum I haven’t found a good answer yet. We are moving in to a new home with the family room having an open back wall into the kitchen. In our previous home, we had a great rectangular family room that I used an Arc, two Play:1s and sub. In the new family room, lacking a back wall, I’m worried the arc won’t work well. I can certainly reflect surrounds off the walls, but would in ceiling rears (connected via AMP) provide a decent surround effect even with the open back? I suspect not, but wondered if anyone had similar set-ups/experience.  thank you!

Hey all!  Got a new TV and wanted Airplay & volume control to work so I bought a Beam to replace the Playbar from my old TV setup.  New TV working great with a Beam + Sub + 2 old Play 1’s for surround.  ✅ All good.Question: If I “group” the old Playbar to the room (as configured above), will the Playbar improve or detract from the 5.1 surround sound?Yeah, I know I could/should just try it but I’m away from home and wanted to ask the sound geeks first.  Thoughts?

Hi,  Does anyone know if I can exchange/trade-in my Sonos One for Sonos Five? If yes, how much lesser would the Sonos Five cost me?The Sonos One (Gen 2) I have is only 3 months old and I am looking to upgrade. 

Hi,I have an Apple TV 4K connected to my TV which is the connected to my Sonos Beam. I then have two Play:1 speakers connected as surrounds. I want to use this setup to listen to Apple Music lossless.  My Apple TV is setup to lossless and Dolby Atmos when available. When I play an album from Apple in Atmos it plays across all speakers as full surround. When I select an album that isn’t in Atmos, only the Beam works.  Is there any way around this? What I’d like is for the group to behave how it does when I stream Apple Music using the S2 app, which is the surrounds operating as one stereo source and the beam as the other, but in lossless quality. 

When connected to Sonos One using Airplay (via system sound setting), there is no sound at all. this works: Intel Macbook pro does not work: m1 Mac mini

How do I turn down the volume of these sounds? They are incredibly loud! Thanks! 

Is there a scaleable icon for the Sonos Roam when displayed in the file manager of Windows OS.  

I have an LG OLED CX TV with a Sonos Arc. I want to stream Atmos TrueHD movies from my PC however some research suggests that I will need an Nvidia Shield to allow lossless TrueHD Atmos. Without an Nvidia Shield the Sonos Arc downsamples the audio stream and removes the Atmos metadata so it becomes regular Dolby Digital 5.1.However the Sonos Arc only has a single HDMI connection and the LG CX only has a single eArc HDMI connection. So... would I get lossless Atmos if I connected the eArc port on the TV to the Sonos Arc and then the Nvidia Shield to a separate HDMI port on the TV?Thank you.

I write to share my solution to enable the Sonos S2 Controller to access my Mac music library; it has been frustrating but I believe the solution is quite simple. First, I have a Mac mini (M1, 2020) running the latest version of macOS Big Sur (version 11.5). My music library is located in the default location. I have the Sonos S2 controller installed on my iPhone. My Sonos system has a Boost, Playbar, Play 1, and Roam. The problem was that my Mac would not allow the Sonos controller to access my music library.To make this work, go to the Apple Menu and click on System Preferences. Then, click on the Sharing folder. Then check File Sharing. Add your Media folder to the Shared folder list. Once you add the folder, you will see several users with privileges listed. Add SonosDMS with Read Only privileges. While you are here, please write down the Computer Name; you will need this information for the final step. Close the folder.Next, click on the Apple Music application. G

I tried everything, ARC from TV, optical from TV, to using HDMI to optical extractors, Google Chromecast DOES NOT provide Dolby Digital (AC3) 5.1 sound when using Netflix or Prime. Only Dolby Digital Plus that is not supported by Beam.I tried Fire TV stick, and it does work well.I have an old but really good “dumb” TV, and I’m not buying a new one anytime soon.2 conclusions:Beam has a poor codec support, and inability to have HDMI passthrough with DD+ is annoying as hell. eARC is not widespread enough yet. Sonos, please give us HDMI passthrough on HT devices… Don’t make us buy $200 Arcana eARC extractor for the Sonos Arc. Google doesn’t give a [bleeep!] about Dolby Digital (ac3) support. Support forum “volunteers” doesn’t care and give you non-answers. No real support is available. It would be nice if Sonos could talk to Google on implementing transcoding from

Que se debe activar en la app s” en el apartado “sonido comprimido”?

We use the Sonos arc only for tv fidelity. I use the app to adjust volume-but tv volume varies greatly depending on what we watch. Really a hassle to keep phone nearby and set volume for each show. This is not a problem w our previous surround system or when we use the tv speakers alone. We bought the Arc only to improve tv sound fidelity (system is in cavernous great room w open walls) which it does-except requires constant adjustment.Disappointed that the arc can’t maintain consistent volume across tv shows.can you help?