Talk Sonos Products

I set an alarm for 9am on my Sonos move. I can no longer use the Sonos app with WiFi so I can’t disable the alarm. Please help

When will amp support IEEE 802.11ac 

Howdy,I currently have a Denon AVR with Connect so I can listen to the multiple speakers in the room through Sonos and I use the “Media Player” button and corresponding input on the back of the Denon for this. My turntable is currently hooked up to the Denon AVR and I press Phono on the remote to listen to the turntable. I can only listen to the turntable in this room, not through Sonos.How would I add the turntable to Connect? And would it not run through AVR any longer? If it goes straight to the Connect, do I need to press anything on my Denon Remote to hear the turntable? How would I connect this and what would I have to push to hear it? Thanks!

I have a Pro-Ject turntable hooked up to my Sonos 5, which plays happily through my other Sonos speakers.So clearly it’s getting converted to digital somewhere along the way – my question is does anyone know how to tap into this digital stream so I can get the audio into my Mac? I have a bunch of records I made when I was a young lad that I’d like to import into Logic and mess around with – but I really don’t want to have to buy a new USB turntable just for that! 

It seems the way upgrade credit is applied has changed very recently  - now the credit only applies to one item in your basket - previously I was seeing a discount applied to all items in my basket.  I was considering buying an amp and a sub mini with my 30% credit but it now only applies to the most expensive item in the basket (e.g. just the amp).  Has this change been announced by Sonos anywhere?

Hello everybodyI would love to listen podcasts from the Italian Radio Rai.Is there anybody who soved this problem?Thank you and have a nice day!

Is anybody using multiple devices (e.g. Record Player and a CD Player) with their Sonos Amp?  It only has one input so how do you achieve this?  Surely as an audio company they understand their users will listen to music from different mediums.

I have two Sonos Ones.  I recently replaced my wifi router but kept the same SSID and password.  Both Sonos Ones could not connect.  I connected one with an Ethernet cable and initialized it ok.  Then when I disconnect the Ethernet, it is not found.  I tried the second One and get the same behaviour: works on Ethernet but not wifi.Any suggestions?I’ve updated the Ones, and reinstalled the Android app.Thanks for any suggestions.

Hi everyone. I’m pretty new to this so please bare with me. I want to set up either a 4.1 or 5.1 using a Sonos Amp which I have acquired. At the moment I have a Sky glass tv which has eARC but no optical output. A Sonos sub and playbar which I used on my old tv. Also I have 2x play ones, 2x play threes and a Sonos Port that I use for my CD player. Any ideas how to add the Sonos amp to create 4.1 or 5.1. I also have two 75 watt 4 ohms speakers. Hope someone can helpcheersBarry

Here's a solution I recently tested and discovered to be effective! I've mentioned it as a *idea* since I believe SONOS might provide a similar solution, unless (of course) licencing constraints prevent them from doing so without Apple's approval. (I'm not sure... just speculating here.)On your Mac, this software solution instals a "airplay" driver that points to one of your Sonos units. Once installed, you may utilise it in three simple steps.Step 1) Launch a terminal (command prompt) and enter airsonos. This activates the driver.Do not end the session. It is acceptable to minimise the window.Step 2) Select the Sonos as the sound output in the Mac's "System Preferences...", "Sound" menu. Now, play some music on your Mac and increase the volume such that the sound emanates from your Sonos" rather than your Mac. There are no wires. There is no fuss.Step 3) Smile from ear to ear as any and all Mac sound wirelessly streams to your Sonos!

Sonos S2 IoS Version 14.14Arc + Sub + Play3 + Play3 + Move + RoamI have added a google wifi mesh to my home network, to improve wifi coverage. It is a different wifi network to the primary router network.I want to move my Sonos system to the new google wifi mesh, instead of the primary router wifi network, so I can use Sonos from IoS while I am connected to the google wifi mesh.On iphone, I connect to the new google wifi, open Sonos app, and follow instructions to set up a new network.All looks good, it recognizes my iphone is on a different wifi, asks if I want to continue setup, connects to the Arc...and then proceeds with a process of “re”connecting the Arc to the primary router’s network (again), not the one my iphone is connected to. We then go through all the other devices, connecting them to the primary router’s network, not the new google wifi (that my iphone is still connected to).Been through this process 5 times now, restarting app, google wifi, etc., also tried a temporary

Hi, I’ve got a question regarding the Sonos port and how to connect it to my surround sound speaker system and receiver components.  But before that I should explain what I am trying to achieve inside and outside of my home. In my living/dinning rooms I intend to install a single One Sl speaker in each room which is an open area. In my family room I intend to install an ARC sound bar and two One Sl speakers as surround speakers to my 4K LG TV with an existing blue ray player. On lower level in my playroom I have an existing 5.1 surround sound speakers along with two Yamaha speakers on zone 2 connected to an out going 15 year old receiver. I also have a 4K Vizio TV , a Fluance phono and a 4K blue ray player I plan to purchase. I am planning to upgrade to the Onkyo sr 6100 receiver and add Atmos speakers.  I know I need to get a pre amp for the phono and a Sonos port for this system to work. This is where the question arises. I hope to play phono music inside and outside of my home at th

I have 2 amps on the same network and different rooms. When I turn on one TV , the other TV turn on too. The room are far so it’s not signal from remote control turning on 2 tv’s and if I turn of amps this issue don’t happen 

I know this has been discussed earlier in general, but couldn’t find this specific detail mentioned, so: why not allow pairing Sub with Move with the limitation, that Move needs to be in it’s charging base. Idea here is obviously that the charging base would be in static location, and if you lift the Move from it’s charging base, it would automatically disconnect the Sub. And when placing back, it would automatically reconnect to Sub.This is the kind of smart audio I’d expect from Sonos.

does in ceiling speaker have to be cabled ?

I have a holiday rental property with Sonos speakers, and I use a several iPhone SEs in guided access mode as controllers, sat permanently on charging docks.it seems if the iPhone battery is allowed to run down, or it is force restarted, then guided access is now turned off.Is there a way to ensure guided access stays active and guests cannot ‘fiddle’ ?

I have a Sonos arc and sub and was wondering what the best placement for the rear Sonos one speakers should be. Position A, B, or C? Or maybe even another location? Do you want them directly behind you or more towards the sides? Should they be angled towards the seating position or pointed straight towards the screen? Also what is the best height to mount them? The couch is 15 feet long along the back so pretty large. 

In a room on the smaller size, I have a Beam paired with two Fives as surrounds. Mostly use for music (probably 70-30 music to TV). Will the Sub Mini add any enhancement to this setup? Or do I have to go for the original Sub?Thanks. 

Hi! I have the Beam gen 2, sub gen 3 and two Ones as surrounds. I much prefer the way music sounds when played in a 2.1 setup (ones + sub) rather than the whole 5.1 system. Is there a simple way to switch from 5.1 to 2.1 in the app within the room? I’ve seen topics on this matter from several years ago where the sonos forum staff replied that it would be forwarded to developers. I can’t be the only one that wants this functionality?

Hi,A few months ago I bought a subwoofer from the Sonos website which turned out to be defective. The return got approved, and I sent the defective unit to Sonos’ service center, as requested. According to the tracking information provided by UPS, the unit arrived at the service center on the 4th of May. Since then it's been 8 weeks of almost complete radio silence from Sonos and I do not know what is going on with my return and refund.I've been in contact with the customer service multiple times during the last 5 weeks, and they have been unable to do anything about it. I finally got a reply from someone from Sonos Customer Experience - Level 2, 1 ½ weeks ago but other than a pretty generic “I’m sorry for your experience” email I haven't heard anything from them.Does anyone know if there is someone that I can contact to get this resolved as soon as possible? I’ve tried their chat, calling them, emailing them as well as emailing the ceo, which is when the person from Sonos Customer Exp

I currently have a Sonos Connect that is wired to my stereo amp & speakers. (There are other Sonos items in other rooms but the Connect is the only Sonos component in the sitting room.)If I buy a Sub Mini, will I be able to pair it with the Connect?

Hi Sonos Community, I have a friend that is a die-hard Browns fan and wanted to set up some automation for fun for him as a little surprise. Just like the title says, I was wondering if scoring notifications for a specific game and team could be used as a catalyst to play a song through Sonos. Basically, when ESPN or some other app has the notification that there is a score for the Browns, it would then tell Sonos to play the song. I got the idea this past weekend as he was doing it manually early on in the game, but as the game progressed and got more intense, so did his celebration..lol. So he was forgetting to put it on right away.I looked at IFTTT, but that is a bit over my head. Curious if anyone else has put something together like this before and would have the steps and what is necessary. Thanks in advance!rleip

Hi, could someone from the beta program contact me. I have had a beta account for several years, however after testing and participating in the program for a considerable period of time, I have received no invites or participation requests in over a year! Have tried to find out why, however if you are not part of a project, it’s appears impossible to contact anyone from the beta group!

Hi All.BackgroundMy original intention was to go for the ARC + Sub + 2 One SLs but wondering whether I should go for the 5s.  I know full well, that the Sonos 5s are overkill if they are primarily used as rears.  However while it would serve that purpose, its more about having better music playback more than anything else (when listening to music in FULL mode).  I don’t want to have speakers either side of the TV just for music (given aesthetic reasons) and it would also not leverage off the sub I would have already paid for.  My room is fairly large - 20 feet long (6m) and its open plan on width 15 feet wide (4.5m) in the Living area but extends to a total of 30 feet (9m) including the dining area.  The bulky 5s would be placed within a wall long book case shelf so they will be easy on the eye (located over 1m or 3ft behind the couch that faces the TV).  I have no real intention to use the line in port (which gets disabled when using the 5s as rears).  Questions: Does anyone have this

I bought an Arc and I want to know directly from Sonos what happens to the speaker arrangement inside the Arc when I connect the 2 One’s? I have heard that if the surround channels are taken over by the One’s, it frees up two of the Arcs surround speakers to drive more bass response? Is that an accurate understanding of how the software sorts itself out? thanks! If not please explain what happens with the two One’s.  Thanks again!