Talk Sonos Products

Anyone have a up-to-date Sonos Speakers: Product Comparison Chart? 

Hi In my lounge I have a Playbase and two play:1’s for surround sound.  I love the set up for movies/TV etc. It all works great. When playing music I have set Sonos use all three (i.e. not as surround sound) as you should.I think it sounds pretty good for music as I assume (?) that the Playbase  takes up most of the bass load (and more?)But what would be a next step up for music playback, or is there one that is even worth it. I could swap the play 1:s for Sonos Fives but that would be expensive (and can I use Play fives as surround speakers or would I have to keep the play1:s?) and would they work with the Playbase in music setting? I could add a Sub to the system but again how much would that be a step up with the Playbase already in the room? And please note I am happy with the PlayBase for movies etc, I have no desire to chase more Bass, it’s loud enough, I am more interested here in improving Music playback.Any help appreciated, I do like the play 1:s + Playbase for music but it’s

Dear Sonos,  (I’m cc’ing your forums with this support ticket text) I’ve been patient about you totally ruining my living room setup due to the Arc changes you made. It’s been long enough. I’m sick of waiting. (Not to mention you EoL’d the ipod I used to tune the system with this dreadful update, but I can’t use the new iPad Pro I own - despite it having a complex microphone array.)I’m a google guide (among other platforms) with literal millions of product and business review views, and I’m going to start giving you the feedback that you’ve earned.What is your problem? Why can’t you revert the changes? Are you really so terrible at product management, customer experience and engineering that you can’t fix what you clearly have admitted to screwing up?Seriously, we’ve spend many thousands of dollars for a product that sounds like an entry level Bose soundbar now. Please give me my money back, so I don’t have to start telling the internet who doesn’t already know know how bad you’ve scre

I would like to be able to listen to Radiooooo.com  Is there any way to suggest radio streams to Sonos?thx merci

Hi, I have a pretty simple issue which became complex enough to ask the forum. I have few SONOS speakers from IKEA (shelf and lamps) and want to connect them to my TCL TV (not Roku). The aim is to use a speaker from TV and SONOS (not SONOS only). I tried to find speakers via same WiFi - that didn`t worked. I tried to connect SONOS speakers via Apple TV (airplay) - that didn`t work, and as far as I read in that case you can only connect SONOS speakers, but TV speaker won`t work together. I can buy BEAM or RAY SONOS speaker - but as far as I`ve read I won`t be able to use my TV speaker together with other SONOS speakers. So, what is the simplest (and cheapest) solution to use in the same time fabulous TV speaker with Dolby Atmost, with IKEA SONOS speakers as rear speakers (without delay between TV and SONOS speakers) ?

Anyone else running Android 13 and tried adding a new music streaming service?Every time I click +Add A Service option, the app immediately closes.Same issue on Sonos app v 14.14 and 14.15Android 13 on Pixel 6 

Two simple questions:1.- Is it possible to combine a Paybase with a Submini?2.- Can a roam speakers be integrated also in the lan of speakers that I now have? Can I use a roam speaker from the sonos app and joining it with other speakers e.g. one that i have in the kitchen?ThanksICF 

I have a Sonos Arc and recently bought two One SLs to add as surrounds. I can get the One SLs added to my Sonos app but when I go to add them as surrounds, it errors out telling me that “There is a problem adding your surrounds. Check the network connection and make sure your products are powered on. Try again.”  If I quit the start up, it ends up saying “Living Room (+?+?)” on my rooms. Any help?

With Sonos alluding to it on Twitter the past two days I assume it will be launched this week. My big question I hope they answer-2 Minis or One Sub for an Arc surround setup?

I have a large(ish) Sonos system locked down at 8.4 (because I still use CR100 controllers). The bridge has finally died so I have temporarily wired one of my ZP Amps as a bridge. Is it possible to buy a boost and use it, or will it need me to upgrade the system version (which obviously I cannot do).I don’t want to accidentally trash the CRs by adding a component that needs a higher software version.

I have had this problem since I purchased the Sonos Arc about a month ago and it is getting very frustrating.I have a TCL 75C727 TV with the Sonos Arc connected in the eArc HDMI port and stream everything through an Nvidia Shield TV Pro. The TV is set to passthrough audio.When I first start up everything the Sonos Arc is outputting the correct audio formats.For Disney+ the app will show Dolby Atmos and Dolby Digital Plus 5.1 correctly depending on media.For Netflix it is Dolby Digital Plus 5.1 and for Youtube it is Stereo PCM.However once I turn off the Nvidia Shield and TV and turn everything on in a few minutes the only format that works correctly is the Dolby Atmos. All the other formats show up as either Dolby Multichannel PCM 5.1 or Dolby Multichannel PCM 2.0.I have tried powering down the TV and the Shield but the problem only resolves when I power down the Sonos Arc and restart it and then the audio formats are correct again, until the next time I want to watch something.Has any

Hello all.  I’m working to rip an old non-functional crestron system out and simplify.  What we haverack with 3x gen1 sonos zone units, ie unamplified devices that go into a crestron audio matrix.  Plan to remove all of this and replace with 3x of the newer ‘AMP’ models.  These run to 3 speaker zones.2x Direct TV receivers in the rack, routed through crestron.  Looking for options here.  Willing to move DTV boxes to each TV, but then how to get audio into Sonos.  ‘Port’ units?  What if I put a soundbar in at the TV and used that for input, can sonos take input on the sound bar and distribute it to the other speakers etc?  ie, DTV->Arc->AMP1 and AMP2 and a Sonos One?Alternatively, keep DTV in the rack and figure out how to stream the video to each TV.  Can’t figure out if there is an ‘on net’ streamer for DTV i can use or not.  If they are in the rack, can I double duty the AMPs as inputs?  For instance, DTV1→AMP1 then stream anywhere.  And.. if so… can the AMP’s input be separate

Logitech pushed out a firmware update at the end of March that broke the volume adjustment on my Sonos system.  It takes about 10 presses of the volume on the remote before anything registers.  I was hoping that Logitech would push out another firmware update to fix the issue but I am starting to think that is not the case.  Has anyone else found a solution to the problem or a better alternative?  Thanks!

I’m looking at purchasing a Synology DS120J 1 bay NAS System with 1x 3Tb WD Red HDD to use as storage for all my music CDs (a mix of standard and SACD formats). I would like to connect the Synology NAS to my Sonos system which is made up of 5 Sonos ZP120 Amps and 1 Sonos ZP90 Zone Player in order to play my music throughout the house via the Sonos App.Could you please advise if this setup will work for me.

Hi everobody,i sold my receiver and my Klipsch speakers. But i kept my turntable, my phono preamp, my Sonos connect, my Sonos play 1 and 3. I wanna play my turntable in my speakers thru my connect. I read this article When i had my receiver, my turntable was grounded to my preamp and my preamp was grounded to my receiver.So my question his: do i have to ground my preamp to my connect? Because there his no ground on the connect. Thank you.

I listen to a radio station called Adagio FM using MyTuner Radio.It has a sister station called Entranced FM but it is not on MyTuner Radio (nor TuneIn). How can I listen to it’s audio stream on Sonos?http://adagio.fm/http://entranced.fm/

Hi,I wanted to ask if in the near future there will be additional sound modes that can be selected such as: sports, music, etc., since for example in sports broadcasts I would like to hear the audience more than the commentator. If not, can I play with the settings to get a sound profile similar to what I listed above about sports mode? I currently have a Beam gen 2 and plan to buy two One SL. Thanks

Often get this message on my iphone while listening to music! This happens when network is working fine, wifi is good on phone and other devices, etx - nothing changed, then, “unable to connect.” And I can't stop the music or adjust volume. Fix is to reboot everything over and over. System is Play:1

Hi AllI have a dedicated home theatre room in our home and am setting up the surround sound with sonos.i will buy an arc, 2 play 1’s for rears and the sub.  The room has a cat5 connection to a router which connects to the modem.I am wondering how best to set up the wifi in that room as a dedicated new network just for the home theatre components.  I dont want it to connect to the rest of the home.I am not very savy when it comes to wifi.  I was thinking of setting up a WAP in the room which connects to the router and will broadcast a dedicated wifi signal : named Theatre room.  Then have all the sonos products in the room use this wifi network.  Will that work? any recommendations on which WAP to use?  is there a better setup that i should consider? Thanks for your help.

I’ve suddenly lost sound on my Beam Gen2. I was watching some content on my Apple TV 4K and all was OK, but found I couldn't adjust the volume using the Apple TV remote, when pressing +/_ the volume didn't change and the text ‘Home Theatre -/+’ didn’t appear on the TV screen. However I could adjust the volume when using my Sky Q remote and the volume text did appear on my TV screen.When I finished watching the programme I got no sound at all so I turned off the Apple TV 4K, and found I have no sound via Sky Q either. When pressing the volume buttons on my TV remote and Sky Q remote I get the volume text appear on my TV screen, but nothing happens, no sound at all.When using the SONOS app on my iPhone I can slide the volume bar along but still no sound from my Beam and no volume text appears.When I ask “What volume is Sonos” she speaks back to me via the Beam saying “This device is at volume 1”.I have pressed the volume buttons on top of the Beam but nothing. I have a solid white light 

Hi there, long time listener, first time enquirer. I’d like to place my Sonos One SL speaker on built in book shelves, only problem is that neither side of the plug can be squeezed between the wall and back of the shelf (there are a few centimeters to play with though). I’ve come up with another one of my brilliant(?) ideas - based on an old conversation on here - to cut the plug off, fish the cord behind the shelf system and reattach a plug to the end.I’m hoping I just have to find the right plug - I believe I just need something that will accommodate a 3watt, 120volt, 15amp speaker? I think this is my only question. Other than am I going to burn my block down?Any insight and suggestions welcome and appreciated - thanks in advance!

I have some old components, so can’t upgrade to S2. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

Picked up a Gen 2 lamp yesterday.  Can someone confirm if it is S2 only or can be downgraded to S1 to work with my other speakers please? It is not clear on the compatibility list, there is no Gen 1 or 2 noted against the lamp. I don’t want to set it up if I need to return it. ThanksChris

I have a Sonos Beam (Gen 2) and 2 x Play 1’s setup as a surround sound system in my TV room that works very well.They all connect wirelessly to an Ubiquity Access Point that is hard-wired to a Router that is directly connected to the Internet.I am trying to connect my new Sonos ONE (Gen2) as a standalone system in another part of the house wirelessly to another Ubiquity Access Point that is also hard-wired to the SAME Router. Both Access Points have different SSID’s as they are far apart and the one cannot “see” the other.During the new setup process the Sonos S2 App immdiately picks up the new Sonos ONE and the installation went well up to the point where the App decides to connect the Sonos ONE wirelessly to the existing Sonos System’s SSID which will obviously not work as it is too far away.PS: When I attempt to configure the new Sonos ONE my Smart Phone (Android Ver 12), I am wirelessly  connected to the SSID in the new part of the house where I want to use it as a standalone syste

I have upgraded my TV sound system and now have a redundant playbar and a pair of play 1s. I have configured as a surround sound system in another room.Is this the best way of using them for audio?