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I am trying to add a second sub to my currentPlay:5 + sub setup. In settings->system->room there is no option to add a second sub. I also try to assign the sub to the room, but it says ‘a compatible sonos speaker is required …’ anybody achieved second sub wirh play:5?

Would I be able to use a PLAY 5: GEN 2 in a room system with a Beam and two PLAY 1 speakers?  I know I can have them in the same room to play audio and music, but my question is if I can actually include it in the stereo system, like how I use the Play 1 speakers as rear stereo with my TV and Beam.

I’ve pretty much uploaded all of my music to my WDPR2100 NAS. Well at least on the tail end. It’s taking me over a week to figure it out and to copy to NAS. So I’m trying to figure out how to use my NAS to play music on Sonos now. I’m not having much luck. I’ve searched here and found a few old post. One post took me to this...https://support.sonos.com/s/article/78?language=en_US. I followed the directions on my Windows laptop and and my iPhone. Took me a few try’s on the iPhone to get to the Next button. I typed in \\y:mycloudpr2100\music and Next highlighted finally. But when I hit Next I get the message The computer y:mycloudpr2100 cannot be found. I tried my user name and password and still same message. Do I need to configure this on my Windows laptop first before my iPhone? What am I missing here? 

I have a beam and 2 sonos 1’s linked together in my apartment. I bought the roam for trips and the beach etc. and just want it in my closet when I’m not using it. Problem is whenever I tell my Sonos Beam to play music on my devices it automatically turns on my roam. This is real annoying. Any thoughts or solutions to this? 

Is there a workaround or a software fix coming to prevent Roam speakers from automatically unpairing stereo mode when completely powered off (which you must do to preserve battery life)?

I've got two Sonos devices, but now I can only play Spotify on both of them at the same time. Both devices show up on the Sonos app, but it always plays on both, calling them {name of Sonos 1} 1. I've tried reinstalling the two apps but nothing helos

I have a few Play 1s and a couple of Play 5s at home and havent had many issues up until recently.  A couple of months ago, music stopped playing midstream and checked Sonos App on iphone to get it to play again.  App said it could not connect to the system.  After some reading I tried unplugging all the speakers, resetting modem and speakers plugging back in.  Found them again on the network.  This lasted maybe an hour or two before not being able to be found again.  Multiple resets and still having the issue. A few months before problem started, I upgraded to ATT Fiber.  No problem with Sonos, but figured maybe its a connection/router issue.  I connected my old router to the Fiber modem/router and relaunched my old wifi router connection.  Setup Sonos new on that router and worked for about 5 minutes before being unable to connect again.  Also, I can see the Sonos speakers active on my network when I check for devices that are connected, so they are there and connected to the network

Have just received a brand new Sonos Arc from the States. I live in Israel and our electrical system uses 220 volts. Do I need a tranformer?

Hi!I want to make HT in such config:Apple TV - Projector - two AMPs (1 - for Front Speakers, 2 - for Surr Speakers) SubI need digital HDMI “switch” box with:1 - HDMI input - for Apple TV2 - HDMI output for Projector. Projector have HDMI input.3 - HDMI ARC output for AMP 1.Do somebody did same setup?Do somebody have advice about HDMI “switch”?

Hi my surrounds are very quiet when listening to twitch or YouTube through my nvidia sheild even when I turn the app setting to the highest volume.If the service like twitch only sends a PCM stereo signal out then why can’t I set my surrounds as full volume as the beam!I know you can do this through music streamed through the Sonos app but why can’t you set this for the tv optical out?I do not want to keep pairing and in pairing the surrounds every time I want to use my nvidia sheild.I have spent so much money on this set up and looking through the forum this has been a major problem that you still haven’t addressed. 

Error: Another device interfering with HDMI connection. I just bought the Sonos Arc, connecting to my LG TV via HDMI ARC/CEC. When my cable box and roku are connected via HDMI, no sound through Sonos ARC. I can only get sound when I disconnect everything else, to include cable. Everything hooked correctly, tv setup correct. Please help! 

Hello,I have an older Mac (mid-2011) and just attempted a controller update and this is second consecutive update where things have not gone right.  The update did not complete and I got a fail message flash and then it said update done but system was not found.  This happened last update as well and I powered off computer, cycled power on router and cycled power on the Sonos Boost.  I have a wireless connection from Mac and no Sonos speakers connected to router.  I keep cycling router but cant get controller on Mac to recognize system.  App is working fine on iPhone.  Any help or advice is appreciated.  Would like to have clean updates is future again.

Sonos had my Music Library added for years off my WD MyCloud NAS drive and now (either after the Sonos update or an update to MyCloud; they both happened at the same time) Sonos won’t add the library. it gives me an error.I’ve tried following instructions on the link but it has no impact. This was working and now it isn't with no affect from me 

Hi,I’ll be buying the Epson EH-TW7000 projector soon and I kinda want to stay with my Sonos setup. Ideally I’d buy a Sonos Move to connect via Bluetooth, but due to SCMS-T it’s not supported. As I understand this leaves me with:a) connecting and old (1. or 2. gen) apple tv to the projector and then using airplay to fetch the sonos. Not even entirely sure if that would fly. Has anyone tried?b) finding a non-sonos alternativeVery open to hearing what c) might be as long as it’s wireless. The projector will not be installed, but be used in various places in my apartment, so it needs to be portable.Thanks in advance.

Can you still trade in a unit that won’t power on ? I have a sonos connect that has never been connected to my system that won’t power on.   Can I trade this in or does it need to connect to my system ? Thanks for the help..  Burned by a looser from Kijii.  

Hi everyone,I have two tv setups at home that both produce a strange issue of unreliable sub audio levels. My living room and my master bedroom each have a Sonos Arc, and Sub. Both setups are wired over Ethernet, with wifi disabled (my own obsession of signal reliability), and have been trueplay tuned.  Everything works great other than most of the time I don’t hear enough bass, so I go into the room settings and manually increase the sub audio level. Where it gets strange is the sub audio level will at some point in the next day or two reduce back down to a low, and inaudible level. For example, if I increase the sub audio to +10, at some point I’ll notice the bass is low again, go into the settings to check, and the sub audio will be down to -1, -8, or something like that. I have since tried removing Ethernet and enabling wifi to test at the suggestion of Sonos support, issue persists. I will also mention that both rooms get used for both tv audio and music regularly so lots of switc

The Roam is off, however battery is still draining--significantly.I just received the Roam this week and have been using it on occasion, however I’ve noticed battery drain even when it’s “off.” I fully charged the Roam, used it to 87% (via wifi), shut it off and the next day it was down to 31%. If this is the performance expectation then I’m a little disappointed, and will likely be returning it.Any suggestions?Thanks!

It never happened before this latest update.  Anyone else having same issue and any idea how to resolve it?

Hello, I’m considering to get sonos equipment for home theater (beam + 2 one SL as rear speakers + sub).I have a turntable that I want to be able to listen on this system.Instead of buying a port, I consider buying a sonos 5 on wich you can plug an external source.—————————————————           TVsub    beam            sonos5 turntable         couchoneSL       oneSL—————————————————My question is, if everything is in the same room, will I be able to listen my records on every speakers at the same time (sonos 5 would « send » music on every other devices) ?If so, do you know how stereo will be rendered ? thank you for your help

I’ve got L+R Sonos Moves (MOVES) and a pair of Polk Atrium 6s that are connected to a Sonos CONNECT (PATIO).  When I play music, I group them all together and they sound great.  However, I have to set the volume level of PATIO 33% - 50% higher than the MOVES so I can approximate balance between the four.  Is there anything else I can do to achieve greater and better parity between the four?  

Are there any plans for more in depth EQ settings / True Play for the Sonos Amp powering non Sonos speakers?I love my Sonos Amp but I'm very limited with it connected to a pair of Fyne Audio F501 floor standing speakers. Using Roon I can use a Parametric Equalizer which makes a huge difference to the overall sound coming out my speakers. Unfortunately though when I am using the S2 app I lose this capability. 

Hi there , I have a lg75um7600plb connected to a playbar and 2 play ones , they all work fine with spotify but the surround dont work with tv , the playbar works fine though .

I am considering buying a Play 3 speaker with a smaller support speaker like a Sonus 1. One  concern I have is, can updates with the iphone, make the Sonus incompatible?

Hi, I’ve been having trouble playing songs from Soundcloud. In the past 2 days, when I try to add a new song from Soundcloud, I get a message ‘unable to add songs to the queue’ Existing soundcloud songs in my playlist plays fine, just can’t add new ones. I tried powering off all sonos components, and also power cycled my modem/router. No luck, still unable to add songs from soundcloud to my queue Playing other services like mixcloud, is OK.  Support Diagnostics sent 1406514248 ThanksAndrew

I guess the guys and gals at Sonos would prefer I just buy another (or two) Sonos 1 to connect to the Beam to make for surround sound 😄 , but is it possible to ‘pair’ a sonos 1 and 3 to a Beam to make up the surround sound? Thank You.