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Sign of the times… I’m considering powering down (off at the plug) my Sonos devices overnight to save some pennies. Would this be damaging to them at all? Connected devices sometimes don’t like having the plug pulled regularly. Any loss of settings, or wearing over time? Thanks,Matt

Hi, since i updated yesterday 26|4|2022 my SONOS, the italian radio called Radio DeeJay (Milano/Lombardia/Italia) is not working anymore. SONOS gets it from TuneIn, I tried on the TuneIn website and also there Radio DeeJay doesn't work...whilst both on Sonos and on TuneIn the other radios from the same city are working well… anyone can help?Thanks

Hello!I have noticed that Spotify music and volume in general from earc (LG GX) to my Sonos arc sub and one SL has nearly double the volume from just streaming directly from Spotify. (Surrounds are in ambient mode). This makes the loudness feature too pronounced as well and seems to exaggerating the bass even in moderate to high volumes. This affect movies and gaming as well. I try to keep loudness off when using the tv and on when streaming music directly from the app.Is the loudness correctly applied with tv in mind?I have checked that my TV doesn't have a setting to output more volume. Thanks in advance!

As of this week, I have not been able to access BBC radio stations on the Radioplayer service. When I look at the A-Z Station List, there are no BBC stations listed. They are listed on the Radioplayer website. Am I the only person with this problem? Is there any way to get the BBC stations back?I would switch to BBC Sounds, but it does not appear to be possible to add stations to “My Sonos” using the Android S1 phone app.

Hi, does anyone know the streaming URL to add a radio called RADIO DeeJay (Italian) manually into SONOS? The Radio doesn’t work anymore in SONOS since last update and i want to try to add it manually with the URLthank you

I see this same topic from a year ago, but no solution posted.  I use Alexa on a Sonos One to stream NPR through TuneIn.  It worked fine yesterday, but today, when I try it through Alexa, Alexa acknowledges the station (i.e. says something like “playing OPB through Tunein”) but then only silence. If I go through the Sonos app, I can get it to play just fine.  But then, I can’t get Alexa to stop it. On a related note, when I was able to get Alexa to play NPR, I could stop the playing by saying, “Alexa stop.”  But a week or so ago, this stopped working.  The only way I could get it to stop was to say “Alexa pause.” Anybody have any clues what’s going on here?

Hey guys, could you please tell me what the difference is between  these two settings on my set up: Arc + 2 one sl(s) surround + sub bass: + 5 / sub: -5andbass: -5 / sub: +5 Thanks a lot

Having trouble with the surround speakers on my home theatre setup. Whenever I watch a movie with surround on apple TV the rear SL speakers keep stuttering making the movie unwatchable.Setup: Arc + 2 Gen2 Subs + 2 SL surrounds.TV is a 65” Samsung QN95A with audio set to passthrough1m Sandstrom Gold Series HDMI cable to HDMI3 (eArc) on TV.Apple tv is connected to HDMI2 with a 1m Sandstrom Gold series cable as well.Everything is connected to the local wifi network.When the movie title screen is displayed the music plays perfectly though the surrounds but when the movie is played the rear speakers stutter and pulse.Diagnostics Number: 290032232

I have several Sonos devices including two Sonos Move. I’ve had them for a while, and lately they have started acting wierd. Both Sonos Move (and only the Sonos Moves) suddently stops playing the music and starts with an buzzing sound. To fix this I need to start and stop the music, and then its ok for some time and then this repeats for some times.I looks like this happens in the beginning of turing on the music, and after stop/start a couple of times it works for a longer period.I have tried changing wifi channels, and ensure to only have one wifi network avalible.I have a mesh network and uses th 5Ghz net.

Hi;My order 1********* is does not appear anywhere and I have been charged!!! Moderator Note: Modified in accordance with the Community Code of Conduct.

Hi,Now that BBC sounds is on Sonos, does anyone know how to change the Google Assistant default from TuneIn to BBC Sounds? My Google Home Mini uses BBC Sounds. There’s still some BBC stations that aren’t are on TuneIn like Radio 1 Relax and Radio 1 Dance 

I am looking to setup a sonos in my home.  I was wondering if I get one smart speaker and the rest SL, can the one smart speaker be able to control all my sonos speakers?I was thinking of:1 - One5 - SL1 - Sonos Sub Thanks Apologies for the Typo in the header  not an s2 but rather a Sonos one.

I have, somehow, created more music sources than I need. The image shows this. I only need the Music Library - that’s the one linked to my app. I need to get rid of BlustoNAS / Windows Media / Sonos Playlists. I can’t find a way to achieve this and would appreciate help please. Cheers all. 

Hi, was hoping someone could help me out. I’ve just purchased a Sonos Roam and have a few issues. My existing setup is only very basic with a google home and several google tv devices, all running on the same network. The Sonos Roam is my first Sonos purchase. Firstly I can’t install google voice control on the Roam. I follow the steps on the Sonos app to add a voice assistant, and when it opens the google assistant app to look for devices, it can’t see the Roam. After looking for devices it fails and says to ensure WiFi is on and that your iPhone and assistant devices are on the same network. WiFi is definitely on and everything is on the same network. Also, I can’t get the Google home to see the Roam and stream to it. When I open the Google home app the Roam is listed under devices along with my other google products, and says it is linked, but when I select media on the app the Roam isn’t listed. Any help would be much appreciated. 

Please, PLEASE sort the album search results by release date in Apple Music, like every other service, and like any sane feature would work. The current unorganized list of albums displayed for any particular artist is borderline unusable. You know this.I know this question has been asked before, but it’s been over SIX YEARS. I know it’s supposedly an Apple problem, but I just don’t buy it. Unless your engineering team is married to some REALLY obtuse implementation, this should be about 4 lines of code. If it’s NOT easy, please ask yourselves how sorting a list of results, a question you’d ask of any engineering intern in an interview, turned into an insurmountable issue that customers have had to beg for over a six year period.And if it’s really an Apple issue, tell us why, specifically, so we can go yell at them about it.But c’mon... Sort the stupid list already.

Need some help or ideas here. since a view days I see the following.Turn on TV and sound go to ARc as expectedTurn off TV and sound stops as expected but when I tell in app to play some music (Spotify or so) System telling the it’s still sitting on TV audio (TV is off!) As I also use Home Assistant I can see the ARC in mode playing while TV is off and nothing else is streaming at that time.Spotted the issue asks (turn on radio) button in Home Assistant stopped working which makes sense when TV is playing ( TV is still off)Had a longer chat with German Sonos Helpdesk today and they came back to tell me „That’s the standard“I told it can’t be standard as also the ARC don’t go to sleep (power safe) anymore even nothing is playing. This is also monitored by Home Assistant. ideas, help, anything?  

Sonos Roam - Alexa Voice Assistant doesn't recognize smart devices. I saw that the Alexa services were down until yesterday but the status shows that it is back up and it is still not working. I am quite disappointed with the Sonos Roam; I was very excited to get my first Sonos product. However, the setup has been so tedious, so many issues with making the device just play some music from my phone. And, the secondary reason why I bought this product was because it would be Alexa-enabled, even that doesn’t work.  Honestly, if it doesn’t work soon, I plan to return this product.

Is there some kind of protection that wont allow people in my house to randomly connect to my speakers because my brother is always connecting to my sonos speakers but i hate it i only want that i can connect to it.

I recently purchased a Sonos Five speaker and have been streaming through VOX music player app on iPhone.  I have all of my music uploaded in VOX.  I get random static when when streaming through the VOX app but not so far when I stream through Apple Music or Amazon Music app.  Does anyone else use VOX to stream to Sonos and have a similar issue?  Someone in Sonos support told me that VOX isn’t supported on Sonos but VOX website says otherwise.  Here’s the link...https://vox.rocks/sonos-support.Any help with this would be greatly appreciated.  Thanks!

I have old Play5 and One in my system. Apple TV, Sonos and IOS are all using the latest software versions. Every single device has been turned on and off many times and Bluetooth on/off too. All use the same 2.4 ghz wifi network. All devices within one meter of each other. Tried also to reset Sonos and create the Sonos system from scratch. Playing from Iphone works fine. Strange thing is that when Apple TV was connected to 5 ghz network, Sonos showed up in Airplay. But refused to work obviously as my Sonos can connect only in 2.4 ghz network. Now in 2.4 ghz network, Sonos is not showing up in Airplay at all.I have read the other discussions, tried everything I could find there. The problem persists.

I used to have my Alexa set up to default play to my Sonos speaker but recently something has changed and i now need to always say ‘in the kitchen’.  Does anyone know how or if I can change it back to default play on Sonos?Thanks

I purchased my Sonos Connect in November 2018.  It has gradually got more and more disinterested in living.  I have read that the Sonos Connect is being phased out in favour of the Connect Amp and that Connect is out of support and basically you’re pish out of luck if you have one.  Is this the case or should I expect my Connect to still function in the way it was always intended?I have a Project cd box s2 and T1 Turntable connected to a Stereo Box S Phono amp which is in turn connected to the Sonos Connect which then pushes the music to two Play 5 gen 2’s which are wall mounted.We have an Alexa which plays to the play 5s.The Sonos Connect now flashes white and is very difficult to connect.  Why might this be?   

I have a beam connected to optical on TV. Remote was paired and everything was working fine. One day remote volume control stopped working. I tried to set up the remote again but the IR sensor did not recognize when buttons were pushed. Tried a different remote and it didn't recognize that either. I can still control volume with the app but IR sensor does not seem to receive any signal. Any suggestions?

So, I’m moderately savvy enough to be able to figure a lot of this stuff out, but sometimes I simply miss things and wanted to see if I could figure out some help with a handful of things.  I have a Samsung TV with regular arc, just had my Sonos Arc delivered and with a little trouble initially, got it set up. Everything now looks and sounds great, but when I went to snag some of the One SL speakers to optimize my living room, I’ve run into some snags.  Originally I was getting Stereo only, but with a lot of messing around, got a semblance of surround which I’m not sure is actual surround, but just a mirrored signal from  the surround speakers. I’m using an HDMI switcher to try to keep a slew of systems and units set up, which I have bypassed as a troublesome middleman and have, at this point, tried connecting my Xbox Series X directly to the TV, with the arc in HDMI port 3 going to the Sonos bar itself. With music, speakers work just fine, no delay, but the rear speakers certainly pro

I have two Play:1 and one Sonos Move. The move is requiring an update, but I’m getting an Error Code 30 every time I try. I’ve tried unplugging the router (and all other WAPs), then powering down the Sonos Move, then rebooting the router, and turning the Move back on - and that still has not worked. Any other tips?