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I’m using Apple Music and find using the service through Sonos App to be frustrating, as it doesn’t function as the Standalone Apple Music app would. I can’t add tracks to my library and I can’t even shuffle tracks, there’s just no function for it?  I ha just added Amazon music because I’m thinking of ditching Apple Music. However, after adding the Amazon app there’s no function to shuffle?  Also, can someone tell me if I can just use the standalone Amazon app to play Lossless and High resolution music? I hate the fact that I’m forced to use the Sonos/Apple app to play hi res and lossless audio.  I note I can add new tracks albums ect, but this is added to “my Sonos”. So, in effect it won’t be available in the my Apple Music account? This is all very confusing and very disjointed. 

Hello, I have a Home Theater system made up of Sonos Beam (2nd gen), two Play1s and a Sub Mini, I would like to add two Sonos Era 300s, I wanted to know if it is possible to add them to the system and with what configuration.  Thank you

Hi all. When I try to click on a recently played playlist from Spotify via the Sonos app, I get the following error message: Your request can’t be processed at this time. If the problem persists, please check our Service Status page. I have checked the page and there’s no issue there, so it must be at my end. Any ideas? Thanks in advance.

Hi.In the 'My Sonos' screen in the app I would normally select one of my playlists that is linked to Amazon Music Unlimited. Now when I want to play a song from my list I get a message 'unable to add songs to the queue'.I have turned off the speakers for a about half a minute, uninstalled and reinstalled the app (it is up to date) and also rebooted my phone, but this hasn't worked. I can use the cast function in the Amazon Music app which does work, although it is not as quickly 'responsive' as using the Sonos app when changing songs or fast forwarding etc. However, for other playlists that are available on Amazon (but none of my own) they play OK. So not sure why my list doesn't play?(Is using Cast the same audio quality as streaming directly in the Sonos app? I have Amazon Music Unlimited so stream HD/Ultra HD).Any help appreciated!Thanks. 

I have two Era 100 speakers in a stereo pair, I want to connect them via the ethernet. Do I buy one adapter and wire in one, or do I need to buy two adapters and wire in both? 

What is the battery life of the Era 300 with the Beam 2 and Sub Mini attachments?

Sonos iOS app 15.2 is unusable. It will not connect to music services or system updates. I have a spare Android device and downloaded v15.2. No issues. Can connect fine on same network. Updated my system that way. Sonos support had me reset network and Sonos devices. It’s the app. The app is flawed. If you’re experiencing similar issues please provide feedback to Sonos. This has to be fixed asap. 

I have spent 48 hours doing research about this issue. I’ve reset my network and turned everything on in sequence. I removed my Amazon account and added it back to Sonos, but no luck.  I can play songs from any station via Amazon, but cannot play anything from my play list. 

How do I make a feature request? Is there somewhere people vote on feature requests? I realllllllly want to be able to listen to podcasts and audio books faster. throughout the house. I’m listening to half as many books. This is one of the main reasons I got the Sonos speakers. 

(S1)  Playing a SONOS radio station & it just stopped.  Went to App to restart, but it wouldn't.  Each time it responded with "Unable to play the radio station".  Could not get other SONOS favorites to play, either.  Went to support, clicked on Chat (Bot) in case there's an easy answer, nothing happened, not even a place to enter the problem.  Closed & re-started app.  No different.  Is SONOS down or is there something else I need to do? 

Hello,I have a Sonos amp that I would like to use the RCA Sub output to connect to a 3rd party powered Amp. I would like to split the signal and feed 2 discreet inputs and feed the subs independently with the same signal. Will this work with this setup considering the low pass filter on the Sonos amp when the connection is detected? Thanks 

Hello.Someone connect Play:3 to Echo Show ?Thank youTV4RD

Out of the blue my S1 (Sonos 11.7) system stopped connecting to my music files stored on my 3TB My Cloud Home Service.The drive is functioning, I can access and play files from my iPhoneBefore it stopped connecting completely, I noticed it was becoming quite slow to search files using the App. Now all I get is the ‘Unable to browse music’ message.Is this another prompt to get me to ‘upgrade’ to S2? 

Hi,My Sonos system has fixed IP’s due to speakers missing from some apps (e.g. Spotify/S2)However, when I try and play from the Android S2 App and the Windows Controller app I get error messages saying the following:I have reset my router etc…  

How many Sonos SL ones can be paired with the arc 

Anyone seen a review or discussion of ERA300 as rears for an Arc HT setup? Currently using a pair of Ones as rears. Assuming the 300 will add additional Atmos content?

Is there a way to display the name we gave to a Service in the ‘Select a Music Source’ section?I have 2 Spotify accounts linked in my Sonos Controllers, but I never know which one to select. It would be nice if next to the service type, you could have the option to display the name you provided as well.This is an example on the Mac controller, but it is the same for iiPhone app 

Querría saber si teniendo el era 300, merece la pena comprar el sub mini. Se notaría bastante la diferencia entre tenerlo y no?gracias

Hello,I switched wifi network to which my two speakers were connected two in stereo. To transfer them to the new network, io performed factory reset to the Play:1 (not the wisest move, I know).I then connected them with a cable to the router and got them to the network. Issue now is that I can only see one on the app: if I’ll unplug one the other will be live on the up, and vice versa, but not both. I performed a full power cycle - router, speakers and app, but that didn’t solve. I can see they are on different sonosnet channels, although this is greyed out (but they are both on the wifi anyway?).What is going on? help please!

Part 1 - My Sonos S2 App intermittently fails to find my system and keeps giving me the option to fix the connection, it then searches for the system and fails to find it. Keeps happening on and off. I have 2 Symfonisks and a Sonos Roam.Part 2 - My Sonos S2 App won’t play back tracks that I select with the message “unable to play the selected track” - however if I ask the Alexa app to “play [song] on Dining Room” it works? Part 3 - My Google Assistant on My Sonos Roam often plays completely unrelated tracks via Spotify, even though it has said that it is going to play a specific track that I have requested (sometimes it says it is going to play a track and then nothing happens)I was onto Sonos help last month and reset the system via Ethernet/reinstalled App etc etc - it then connected fine but now the same problems - over and over again….

I'm looking to purchase the Era 100 to replace a digital radio. What will the speaker play when I switch it on, without using the app? Will it play the last played playlist/radio?

Bonjour,une prise en charge du streaming 24bits/192Khz est-elle prévue sur les produits Sonos Port ou Arc svp?De plus, serait-il possible d’avoir les informations sur le bitrate des chansons en  cours de lecture svp?merci d’avance pour vos réponses 

Hey Sonos fam!•Just replaced my Sonos Beam with the arc in my surround system (2 ones, arc and a sub), and it sounds great when watching movies, but when playing back music - the arc sounds very soft / low volume.I've switched to ambient, which helped a bit, but i'd rather keep it in full so I don't have to switch every time.Does anyone else have this issue?

I am trying to setup Alexa to control my AMP's.  But the AMP's report back to alexa that they are controlling a TV.    Even when there is no HDMI cable plugged in and the setting for the AMP has "TV Autoplay" turned off.  Is there any way to get the AMPs to NOT report an attached TV?

Hi, I am wondering if I can pair 2 era 100’s with an Apple TV for stereo sound, like you can do with the home pods?