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Sonos Ray cant find Philips remote

  • 3 May 2023
  • 1 reply
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Hi guys, I'm trying to use a remote controller with my Sonos Ray, but nothing works... Tried 3 different remote controllers and all options like moving closers to tv, new batteries etcetera... Help.

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Best answer by 106rallye 4 May 2023, 09:39

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Userlevel 7
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The Ray can only function with ir remotes. TV's nowadays mostly use bluetooth and need to be configured to have either the remote or the TV itself emit ir. Could this be where it goes wrong in your case?