sonos Beam turns tv on when playing music

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When I play music via Beam I need tu turn the TV on otherwise I cannot play music. Also when I ask Google to play music from YouTube music the Beam responds but does not play music unless I have the TV one. Is there a setting so I don't have to have the TV on to listen to music?

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Corry PAnswer

Sonos Staff

Hi @Paullubs

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

N

nik9669a

Senior Virtuoso

What is the source of the music? If it’s from the tv, then yes.

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P

PaullubsAuthor

Contributor I

The source is from Google music when I ask it to play a radio station. It also the same when I casr music from my phone to the Beam

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Corry PAnswer

Sonos Staff

Hi @Paullubs

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Translate

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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