Answered

Strange no sound with Golf channel

  • 30 April 2023
  • 5 replies
  • 124 views
S

So satellite service provider has forced us to update our receivers, Arris 830s, and we have had various problems one that I find really strange, no sound on the Golf channel.

Every other channel is just fine and the Golf channel was fine on our previous Arris 630 boxes.

Setup is a Sony XBR65X800H, Sonos Beam and 2 Play 1s fed by HDMI and all ethernet connected.

I would appreciate any suggestions on how the solve the problem.
thanks

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Best answer by controlav 30 April 2023, 20:12

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5 replies

controlav
Userlevel 7
Badge +23

What format audio does the app say the TV is sending it? If it is Dolby 1.0 then it may not work.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
S

TV says output is Dolby Digital Plus.

controlav
Userlevel 7
Badge +23

TV says output is Dolby Digital Plus.

What does THE APP say it is getting though?

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
controlav
Userlevel 7
Badge +23

Also what Beam? Only Gen 2 supports DD+.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
S

Switch the box output to PCM resolves the issue. Strange that only one channels is like this.

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