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I’ve set my speaker up with Ethernet and works fine. When trying to set WiFi connection it says it can’t find the speaker 

Opened app this morning and cannot do anything until I accept new terms of use. They don’t bother to summarize what has changed and I cannot find the previous one of course. don’t usually read these but such is my level of trust now I read it all. Mostly looked ok but this clause seems to shut the door to any complaints about any changes they make. This is appalling. Does anyone know if this clause is new?Software Updates. Sonos shall have no obligation to provide any updates or upgrades to any aspect of the Product(s) or Services. Sonos, at its discretion, may make available future Product Software Updates. In the event that Sonos does provide such update or upgrade, such updates or upgrades and any related documentation shall be deemed the Product(s). The Product Software Updates, if any, may not necessarily include all existing software features or new features that Sonos releases for newer or other models of Product(s). The terms of this Agreement will govern any Product Software U

I have had this problem ever since I bought this speaker where Sonos will not recognize the network.  I tried hard resets a few times and was able to get it to work until power went out and I lost WiFi.  WiFi signal is strong and the modem is a brand new. Rev. 2.1 Firmware CGM4981COM7.3p3s1-PROD_sey.  I was able to get it to work with an ethernet cable but I prefer WiFi.  I went into the xfinity site to see what features i can edit.  xFinity does not recommend splitting bands with 2.4 and 5GHz.  I don’t understand the reason.  Also, the modem is set at WPA3- Personal Transition but offers WPA2 and WPA3 -Personal as other options.  I don’t know what these mean and what I should change.I hope someone has answers. I thank you in advancePaul 

re New App.Not only does the equaliser NOT WORK I have lost all the midrange sounds PLEASE HELP!This is not what I expect from SONOS please reinstate the old App and give us our lives and our MUSIC back.

My Deezer sub menu is not opening within the Sonos app. I have uninstalled both Deezer and Sonos: it continues to tell me “something went wrong. Try again “. Other services are working, as is the stand alone Deezer app. This is just the latest problem since the Sonos app was up(down)graded ! Has anyone else had this problem?

Who on earth comes up with the brilliant idea to develop such a poorly managed iOS app... Why should everything always be new, be changed due to marketing ideas, be worse? What a pity!One detail: Where is the alarm clock function to be found in the iOS app?(a user of the first SONOS hour...)

Hello everyone hope you are doing well , I just started my journey into Sonos and i chose to start with ikea symfonisk book shelf gen2 however It wasn't my lucky day :/ since I bought it 4 days ago and all the trouble to set up with the new app however I was happy and jump when I saw today app release and end up adding the device however at the end it ask for update and showing error 1002 and wont show any device in the system i had used several phones android ipad iphone also tried another email account  all unfortunately not working  please shear your thoughts and even any have smiler issue after the app update todayios 80.01.10

My music library disappeared from my Sonos apps. When I try to add it back using the desktop app, I get the error message “unable to add the shared folder (913)”Chat support told me this was something to with the new security settings on the “upgraded” Sonos app and to call phone support but there is currently a 30 minute wait.Does anybody have any advice? Thanks

When I saw the Sonos ace I thought that my search for a reliable set up for looking the tv with my wife while my son is sleeping was over... I could put away dual Bluetooth pairing, crap device that only works In stereo that force me to change every time the setting since the audio stream is silent over spdif... A nightmare… Then I researched and I found out that the Sonos ace can only be paired one at a time to the wifi with Sonos arc to listen to tv and that was a bummer… If it possible I would like to make a feature request to make possible to use two Sonos ace at a time with Sonos arc so I can watch tv with my wife while my children are sleeping in the evening.I would buy immediately 2 of these headset even 3:) Please

Where is the link to get the old sonos S2 app installed using apkmirror? I need to do a downgrade with a One (Gen 2). I will be using my sister’s Android tablet for this.

Installed new app and it wiped out my iTunes library, how do I get it back to play on my SONOS system?

Sent by you:How to create a new playlist on Android phone for Sonos S1 version 11.14

Je n'Arrivée Plus à faire fonctionner certaines stations de radio qui apparaissent en grise et ne fonctionnent pas Moderator Note: - Translation using Google Translate I can no longer operate certain radio stations which appear gray and do not work

My speakers worked fine until a few days ago.  Now I am getting no sound at all.  The app shows something is playing but nothing.  I have switched streaming services but still no luck.

Missing the button. Cannot add stations or music. Where did it go? And yes... I have the most updated version

I have 3 yr old arc which was working fine until sometime ago I turn off for few months. Now after on it won’t detect, it won’t factory reset(press join + insert power)  does anyone face similar issue? what is solution

I would like to purchase the Move 2. I’ve been told that I cannot downgrade the Move 2 to S1 app. I have a working and fantastic sounding audio setup with no need to update the ZP100 that drive my main audio setups.  is this correct ? my current setup is 2 X ZP100 , Play 1 and  Beam. 

Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now.  The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app.  Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?  

Hello,I am just starting to learn about Sonos. For our new apartment living room we will have a new 55 “ Samsung TV, and I am looking for a sonos speaker set up for watching movies. I would also like to easily connect my iPhone via bluetooth ( I assume) to play music on the speakers. The Apartment has excellent wifi. There are also 2 ethernet ports on the wall, and there’s a wifi & router in the front hall closet that the 2 living room ports, ( and 2 bedroom ports) are connected to. What’s the optimal set up for this ? I am assuming there won’t be a lag if the TV is the source. Our main priority is good sound for watching movies, and TV.THANKS !

Since moving to the new ios app, I can’t play music on various speakers. I can see the speaker in the app, but adding it to a group of already playing speakers doesn’t include it (volume meter isn’t working for that speaker). Nor am I able to just play music to it directly/individually.  I’ve had the issue with both Amp and Move. 

How can I get my albums to display 5 across 

Aka daisy chain. Many cheap bluetooth speakers can do this so it would be disappointing if the Roam can't. I do know that two Roams will not do stereo in bluetooth but I can't seem to find anywhere if it even supports two Roams or more in mono.Thanks

Is this problem still on the SONOS software team’s bug list to be resolved?  Has any progress been made? Prior thread below.Sonos cannot connect to USB drive on TP-Link router 5 months ago 11 replies 295 viewsG   gmendenh Contributor II 5 repliesCannot share USB audio files with SONOS v2 systemModel: TP-Link Archer C8  Hardware Version: V3Firmware Version: 1.1.3 Build 20220510 rel.32759(5553)The USB drive plugged into the Archer C8 shows it is active in the Archer C8 advanced USB settings.  All files are shared with no login required.The network address is:  \\192.168.1.1\sda1\USB_MusicWindows explorer can find the music files OK and can play them,  but the SONOS v2 system cannot access the music library.Sonos initially connects to the USB drive at the network address entered, but gives the error message below after about 10 seconds.I have worked extensively with SONOS customer support, but they were unable to resolve this problem.  SONOS suspects a problem with the TP-Link Archer C

new Sonos out of the box which should be a simple setup procedure. The Sonos app cannot recognize my amp and after multiple attempt it finally after 25min it was set up. Next step was a mandatory system update and I’d be on my way to the sweet sound of music. Oh no, but wait, the app said unsuccessful download of mandatory update. Had to start completely over and now the app does not recognize my amp. Have to start completely over again. I left BOSE specifically for this issue and now with Sonos. I have a very strong WiFi signal and coverage in the house. Any thought before I return this easy 2 step setup Sonos amp?

I was using my two speakers until one night when I they disappeared.i have tried everything to reconnect, I am spending hours doing this, is a constant problem.  I am regretting so much having acquired these products.Can anyone help me to resolve the problem?