Hello, I sold my Sonos Gen1 to buy the Gen2. I have two PlayOne surround.
Since I made the generation change, I no longer see my two PlayOne.
No more way to configure them.
Is it normal or do you force me to have to buy two Era 100?
Too bad, until now I was very happy with Sonos. I also have a One with a microphone.
As much as I look at the Bluesound side as I have a Node...
Best answer by 106rallye
In Sonos the soundbar directs the surrounds via a dedicated 5Ghz link. If you just removed the Beam (Gen 1) you have left the surrounds without their “boss”.
When replacing a Sonos soundbar I’d take the following steps:
remove the surrounds from the soundbar “room” via the Sonos mobile app;
cut the power to the surrounds;
rename the soundbar “room” in the app;
remove the old soundbar;
set up the new soundbar, giving it the old room-name;
connect the surrounds to the new soundbar via the app.
Could you take the steps I mentioned above again? If not I’d reset the surrounds - after that you should be able to bond them with the new soundbar.
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In Sonos the soundbar directs the surrounds via a dedicated 5Ghz link. If you just removed the Beam (Gen 1) you have left the surrounds without their “boss”.
When replacing a Sonos soundbar I’d take the following steps:
remove the surrounds from the soundbar “room” via the Sonos mobile app;
cut the power to the surrounds;
rename the soundbar “room” in the app;
remove the old soundbar;
set up the new soundbar, giving it the old room-name;
connect the surrounds to the new soundbar via the app.
Could you take the steps I mentioned above again? If not I’d reset the surrounds - after that you should be able to bond them with the new soundbar.