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HiPlease suggest.Now I am in usa. Can I purchase sonas soundbar in usa and carry to india? Will google & Alexa voice assistant work in India   

Hi, this morning I find my Beam gen2 flashing white light on top of the soundbar, after unplugging it and turning it back on it still not working I decided to try a factory reset.  Unfortunately nothing changes when I hold the infinity button and re plugged the beam.I submit a diagnosis * and now I’m waiting for Monday to call the customer service.Any suggestion?Thank you all!*Moderator Note: removed diagnostic number.*

I have an arc connected to my tv and two era 300 speakers as well. they are all connected as surround and works perfect. My question is that i have someone coming to play at an event at my home and they are bringing a Bose Bluetooth enabled speaker with an allen and roth amp. NOT in a place that I can connect a direct cable to the sonos , so the question is how do i play the music from the live performer into my sonos sytem without connecting a direct cable and what would need? I AM NOT electronic savy at all so please have some grace when you reply so that i can fully understand my solution, what i need to buy and how to set it up. Thanks to anyone that can assist me 

Is there a way to speed up playback speed of Audible through my Sonos system? I have tried if both from the Sonos App and the Audible app casting via AirPlay 2 - neither works.  When I do it in the Audible app, it shows higher speeds, but is just playing at 1x.  This makes it UNUSABLE for me on any of my 20+ Sonos devices - high multiple thousands of dollars of equipment just useless.  please let me know how to solve, or if not this should be a high priority feature - it’s just shocking to me that I can’t do it, the first true disappointment I’ve had from Sonos.  

Hi - I am installing 3 pairs of speakers 1) kitchen 2) great room 3) patio... I want to be able to play the same music on all, and also play music on 1 set only.  would never have different music on different speakers.  How many amps do i need?

Hello,I have a question about connecting a deck to hear my vinyl around the house.if I connect the rca output to the new Era speakers, will the Era the link to all my One speakers to hear the vinyl around the house?thanks in advance for your replies

How many wired speakers I can connect to one amp and if they can daisy chain. also. Do we need a Port for each amp?

My Arc (hw version 1.27.1.13-1.2) has been miserable with my LG C2 losing HDMI ARC and switching to TV Speaker, only to get back to HDMI ARC again in a bit. But I don’t think this is an ARC or CEC issue, as lately I realize that with the TV turned off, listening to music with the Sonos App or listening to my turntable via a Sonos Amp has a similar problem! The must stops and there’s no audio.Watching carefully, I can now see in both cases the Sonos app does not connect with the Arc, and the white light on the front of the Arc is blinking white. Is it rebooting? What could be causing it to reboot?

I see nowhere to update Music Library in any of update apps or web server.

Hi all - I know there has been terrible reports of the Sonos App and streaming issues.I’ve just purchased a pair of Sonos Roam 2 and paired for stereo.Randomly, I’ve experienced where the streaming just stops.I have to power cycle the units for them to show up and be able to stream music again.Just now, I had it happen - the left unit is slowly flashing amber LED, where the Right unit was still showing.In the sonos web app for streaming - the “cluster” of Roam speakers I was using to stream was gone.I checked via my Sonos App on my iPhone, and only the Right unit is connected - and the Left shows “not connected”.Is this part of the ongoing grief by Sonos? I’m debating about packaging these up and returning them.I will try a full reset on these and see if it occurs again.

When are you gonna fix your update??????

I'm thinking about buying the Sonos Ace, but I want to know if I can use them directly connected via USB-C to my PC and if they charge at the same time.Currently, I have the Bose 700, and one of the things that frustrates me the most is exactly this, they can't be used while charging.

I have just bought a project T1 SB and have the 3.5 to USBc adaptor attached and connected to my Move 2. I can’t get any sound.   The 3.5 to USBc is an apple one, do I need the Sonos version?   That would seem very strange.    The turntable is connected straight to the Move fyi, no amp. thank you 

https://www.sonos.com/en-us/shop/era-100-proWhat is this new Zones feature?

Hi,I'm trying to connect two new Move 2 speakers to my existing system to no avail. I've previously connected 4 other speakers to the WiFi (One & SL types) with no issues whatsoever. The amps and other products have all been installed professionally. The issue is when it comes to sharing the WiFi from my phone to the speaker. It simply fails every time and asks for the password once before it gives up and says there is an issue. I called the helpline and they said it's because of the WiFi web I use all over the house. She said it will not connect to such a network. I explained that the other 4 speakers I installed all connected fine. The operator didn't know what to suggest other than. Changing my whole WiFi system! Ridiculous. I've tried connecting them via a wired connection but they don't acknowledge being plugged in and constantly go through the same circle above. I've tried turning them off and back on (they don't turn back on u less put back on the dock) to see if they then r

My Sonos bar has a doorbell sound can not shut off

Hi,my system contains of several IKEA Symfonisk Bookshelf speakers. I used to listen to music from Amazon Music Unlimited.Out of a sudden playback is refused. When I search for titles/playlists/stations I can find them but when hitting the play-button the selected device empties its playlist and it refuses to start playback.Other services (Sonos Radio, Spotify,TuneIn, Local Media) play without problems.Amazon Music playback on my PC (Browser) and mobile app work without any problems.Devices with still set Amazon playlists don’t start playback either.I reauthenticated the Amazon account in my Sonos App but this brought no change.Is there a way to debug this? This does not seem to be a generic issue since I found no recent posts about this specific behavior.Best regardsc4t0r

In the new version of the app I can no longer log into my system to adjust the bass and modify my system. Thank all for the answers. 

Hi I am Garry and been using Sonos for around 12 years now Over the last couple of years we are getting lots of niggly problems I have a range of products new and old most of my original system has been replaced/ upgraded but recently we are having problems with some rooms dropping out and Sonos can’t find them then 2 days later they reappear “very frustrating” never used to get any problems the system used to work seemlessly ANY IDEAS ?? Thanks 

Hi, can the SONOS Arc withstand any sound volume ? Can those explosive sounds blast or damage the speaker ? How about the other SONOS speakers like the sub and the surround ERAS? If the speakers were blasted , what would be the signs ?Please advise 

I want to seach my NAS with my music library in new search - how is this possible? I really need this function!!!!

Watching a new movie on Netflix and the app says 5.1. Arc, Sub gen 3 with Era 100’s on the rear surround setup. No sound from the Era 100’s despite App showing 5.1.  Checked TV and it’s set to Dolby audio.  Any suggestions?

I recently bought a pair of Era 300’s. I was able to setup the speakers fine however, the streaming service I use is Apple Music and for some reason it doesn’t come up in the list of connected services. I have search manually and looked for the entire content service list . Can someone help me figure out why Apple Music doesn’t come up on my app??

Hi- anyone know if there’s a fix for Sonos Roam not charging. It was working perfectly then all of a sudden stopped charging. Nothing I do will let it get any charge or even get enough power to do a reset.  I have two Roams and I’m using the right power adapter and sonos cord. One Roam is charging fine and the other just has a flashing orange light of death.  I have had it on charge for 2 days and can’t get it to respond at all except with the orange light after pushing the button. I’ve called support but just end up on hold for a long time. I’m on hold now as I write this. 

Currently my sonos 5 is physically plugged into the router by ethernet cable and my sonos 1 is paired with the 5. I have attempted to find a blutooth option instead but am unable to get this to work. Can i set this up without physical ethernet connection to the router?