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Connecting issues beam with sub and one sl

Hi, I've been searching the internet the last couple days and haven't found a great answer to my issue. I currently have several Sonos speakers throughout my house, as well as an outdoor system that is running 3rd party speakers (Klipsch) through two Sonos amps (Connect and ZP100, via the Sonos 1 app). The Connect sits inside my house and is wired to 2 Klipsch speakers on the house wall. The ZP100 sits about 60 feet behind the house in the pool equipment shed (concrete block), and is connected to 2 KIipsch speakers along the backyard wall. I have it in a waterproof box to protect it. The ZP100 is plugged in to the pool shed power. I realize this is VERY old technology but I had a limited budget!The issue I am having is that the wifi signal in the pool shed is weak, so the ZP100/back wall speakers cut out intermittently. I am trying to figure out the best way to boost that signal. I can't really run an ethernet cable out there without tearing up some hardscape, so that solution is not i

Spent a few unfruitful hours with the nice people at tech support.  Any idea why a system would suddenly not be able to connect?  Speakers show up in app.  App says internet connection lost, try again later, connection timed out etc.I’ve tried wired connection to router.

Hello,I have an L9 C9 tv connected via eARC HDMI to a Sonos Beam, which is paired with two Play:3s.The sound keeps cutting out randomly for several seconds. I’ve disconnected the tv and Beam from power for several minutes, removed all other HDMI cables, tried different HDMI cables (all are 2.1), changed settings on the TV and connected devices (PS5, FireStick, and Virgin Media 360). Please help! I have several diagnostic codes, which each have various different TV settings:Thanks,Chris Moderator edit: Diagnostic numbers recorded and removed.

I’ve had a Sonos Connect Gen 2 for a few years that I got on eBay.  Have to say it’s been brilliant for utilising my Stereo speakers as part of the overall Sonos experience, though I did mainly buy it in the hope that it would be a way to get vinyl playing in every room.  I’ve read guides on how to best set my turntable up with the Connect, but ultimately it remains fine in the living room and only occasionally stutters out audio everywhere else.  I’ve read people say the Connect is pretty weak for vinyl overall. Is the Port really that much better?  I don’t want to risk putting down all that money for one purpose, only to have the similar dropout woes.  As I say, the Connect does its job fine other than for vinyl.

Hi, my playbar is connected to the TV via an audio cable & Ethernet to the router. When I stream my music to all speakers the playbar cuts in and out throughout. Around 30 second between and then off for 5 seconds. (TV on standby) If I unplug the TV audio cable then it works fine. Is there anything I can do to cure this without having to keep removing the audio cable from the back of the TV every time I stream my music? 

My speakers hooked up to TV via Port mysteriously turn on…. I’m sleeping or away and find the last TV station playing even though TV is off

I use Deezer but I am not in the country where my deezer subscription is purchased. In the deezer app I can change the region to UK and get top tracks, top artists etc for the UK. However the Sonos app gives me top tracks etc from the deezer subscription home (not UK) and there is no way to change the region in Sonos app. My Sonos profiles are set to UK but this makes no difference. Any way to fix the region in Sonos app so I get local playlists. Jezzzz

I have been using SONOS since they started.  Had a 10TB NAS filled with music.   Electrical storm knocked out my NAS, so I got a new one, and populated it with a back up fo my library.  I now point the music library to a static IP address, it performs the scheduled update, but it always stalls with a message that there is NOT enough room for the update.   Do I reinitialize my entire system and try to mount the new NAS again, and if so, how do I do that?

The latest Sonos app for iPhone and iPad. Version 80.18.25. There are still a number of UI communication errors.Instead of descriptions, various placeholders or codes are shown. This only occurs when the iOS/iPadOS system language is set to Polish. When switching the language to English, these errors disappear. Messages are displayed correctly. Attached are examples of the errors.The issues also occur during speaker setup and any changes to the Sonos system settings.    

I created a folder on my Crucial X9 Pro hard drive with my music.  I shared the folder.  I tried to add //hostname/volumes/Crucial X9 Pro/My Music.  hostname obviously is not the name of :-).  Sonos says that the path name is no longer available.  There wasn’t any additional information to help me understand what I have wrong.   I do have file sharing on.  Read Only for everyone.  

Hi,I've got a question about my Sonos Arc Ultra. I've noticed that when I turn off my TV at 11:00 pm, for example, my Arc Ultra is warm in the marked area in the morning. Is this normal? I ask because I understand that when I use my soundbar, it can be warm too. But when my TV is off and I don't play any music, should it stay cool? Thanks in advance for your help.   

This issue has re-appeared after being resolved for quite some time.  That is, it was bad, then it got better for many months, and now it is back.  Perhaps something in the new updates?   

Latest update says… 80.18.24 (Android)80.18.27 (iOS)Release date: 31/03/2025In this update:Ability to create and edit Sonos playlists Question is… where is this create and edit function, as I can't find it.Any help would br great thx 

Hi,I am using the Android Sonos App version 80.16.32. If I am playing a podcast and I want to add another podcast to the end of the queue then it fails with the message “Unable to add to queue”. This works OK from the Sonos App on my iPad. I have uninstalled and reinstalled the app but it doesn’t help. Can I do anything to fix this? Thanks  

Spotify recently introduced Spotify Basic Family. It has the same features as Premium, but without the use of e-books and it is cheaper. Does this Spotify Basic Family plan work with Sonos?

ahhh … hours spent with the ridiculous system.  After being unable to update the wifi, I finally got the Boost to be recognised only to get the “sign in as the system owner” message.  I am signed in.  On the app and on the PC. where else am I supposed to sign in?  Please let me know where I can sell Sonos equipment  I am done with this.

I am reluctantly using the new app and have issues trying to control my tv sound system on the app. Every time I open the app the system is not recognised. So I have to switch the speakers off and then back on again - then it is recognised and I can control it.whats going on? It’s very frustrating.thanks 

Hello. I have set up my music library connecting it to a file, on my hardrive, with all my music and this has always worked, however, I have had to move my music to a different hardrive and now Sonos is picking up every single mp3-mp4 file on my hardrive (not just the files in my music folder). How can I fix this? Thanks

I have a Ray soundbar I use for TV and to stream music from Spotify. I prefer very much to use Spotify Connect from the app than the Sonos app, which is rather limited.I have set up Ray correctly, I can:Hear TV Stream from the Sonos app Stream from Spotify Stream from iPhone’s AirPlayBut after a while without using the speaker, Ray disappears from Spotify Connect, only sometimes it remains visible as an AirPlay destination (it remains available for the Sonos app though). The only way to get it visible in every system is to start over again from the Sonos app: Settings > Network > Manage networks > Update networks, as if the speaker was brand new.Is there a way to avoid that behavior? In another house I have a system with a One and a Play:1 that works consistently and it’s always available, that’s what I look forward to achieve...

Earlier topics show a Sonos power option to keep Sonos active and keep the PC from sleeping.  I don’t find that option under Settings>System>Power & battery.  Can this feature be downloaded from Sonos?

Anybody else have the problem where the Connect stops playing for a few seconds and then comes back - plays for som minutes and then stops again etc. What to do about that - is there a solution?

Hi there,I’ve got a Sonos Amp connected to a computer. I use it more like a line-in and less like a TV. Ok, it’s almost completely unlike a TV, in fact. :)It’d be nice to treat this more like a line-in:Specify an auto-play volume level. Allow playback to other speakers while using the Amp to play something different. (naturally, some added delay is expected here, similar to the “Group Delay” which exists today.) Rename the input to something other than “TV” (this has been brought up a handful of times over the years) This one seems like it’d be an easy addition and would make the whole experience a lot less confusing.Naturally, I would not like the analog line-in feature of added latency***. 😉 I understand this is an atypical use-case for Sonos speakers, but wanted to bring it up anyway to see what others thought. (***) On the topic of latency, what’s the expected added latency for HDMI audio input? It’s low enough to be totally fine in isolation, but if I use the speakers powered by

Hi I’ve just got a era 100 - trying to work it out! I’ve realised it doesn’t do voice commands from you tube music so I’ve subscribed to Amazon music ( which it’s not brilliant at playing tracks from, it hardly ever get s the track I want) but all my playlists are in YouTube music…Is there anyway of copying or transferring playlists from ytm to Amazon? if I go into the app and select play from ytm ‘my super mix’  - it creates a playlist with 33600 tracks on it!! And some don’t work because they have failed to ‘encode properly’ is there a way to re encode it? anyway to get Amazon to play the same 33600 tracks !!  

Is there any plans for a Sonos Ace setting to disable play/pause/volume control beeps?It seems like a good idea based on the comments made in a bunch of reviews and some of the posts in this forum.Aside from a house full of Sonos equipment I’m an Apple user in general. I feel like this is the kind of detail that wouldn’t be overlooked by them. Loving the headphones in general, as someone who got tired of waiting for proper APM 2’s. I think just this setting to disable beeps and the whole lower volume level playing issue and they’re pretty much perfect.I know you can do it Sonos! 🙌🏻