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I used to be able to play music on my Sonos through the Spotify app. A few weeks ago it stopped. Now although all three Sonos speakers appear in the Spotify app, when I try to connect to play music, the icon (bottom left of the screen) blinks for a few seconds and then nothing happens and the music keeps on playing on the device.Playing music in Spotify through the Sonos app works fine.Any ideas on how to fix this? 

The ArC SL is producing echoesi,occasionally when watching movies, and also during commercial breaks specifically when watching the Peacock streaming network. I have two 1’s and a sub connected to the system. Even when I turn off the 1’s and sub I still hear the echo from the soundbar. 

I have two Sonos era 100s in a stereo pair connected to one sonos sub. I have a second gen 3 sonos sub - can i add it to have dual subs?

I’m experiencing a problem with Sonos Arc Ultra soundbar and judging from the posts I found on the internet I’m not the only one.  There have been others experiencing the same or very similar issue with their Samsung, Sony and LG tv’s.My TV is Samsung QN90A.   The problem is that that Sonos does not let my TV switch away to TV speakers or other connected bluetooth earset.  After the switch is made, it temporarily succeeds and then again the sound is routed to Sonos after a few seconds.    I’m connecting over HDMI eArc output from my TV.  I have tried using Sonos cable, my own Anker high speed cable and the same thing happens.  With my Sennheiser Ambeo Plus soundbar, no such problem exists.  I can succesfully toggle between the different sound outputs on my TV.  What’s even more upseting, is that Sonos provides no power button.  So the only options are either to turn it off from the outlet or turn off CEC in the TV menu to accomplish this.

Hi, I have a sonos system S2 playbar, amp, two play 1s as stereo - all running ok. I do also recently was able to get my hands on S2 Connect Amp and I would like to use it to get my two ceiling speakers be utilized. On top of that would like to add play 3 S2 to the system. A lot of speakers but not connected they’re just not utilized, would like to put them to use. Anyone know how ? I did manage to add play 3 to the system and it allows me to group it can’t get it to stay grouped. I haven’t messed around with the connect amp. 

Sub mini not connecting. 

I am trying to switch to Spotify from Deezer on Sonos…It keeps telling me to sign out and back in again , which I do but it just keeps repeating this message and I can't access the Manage account or + account to do this..Any clues please ???

Bonjour,Je n'en finit pas d'être déçue par l'application Sonos.Y a-t-il une solution pour que si je regarde une vidéo sur France TV ou autre, mon enceinte diffuse l'audio ?Merci 🙏

I can’t add BBC Sounds to my Sonos Era 100 set. I’ve checked country settings (UK), have updated, reset and restarted app. I can see BBC Sounds in the list, but getting an error message after approving the app on the BBC site. Any tips?! Thanks!

I have had surround set up for years. It’s stopped working however. I have reset all speakers but it will not allow me to reset up surround, I have a beam, One SL and One in the living room (although only two shown in picture). I cannot add them all to living room to create a surround again. The app is also not showing the kitchen speaker even moments after completing setup.  

Hi my first post so please be gentle… ☺️Arc and Arc UltraWhats is the main difference and what do you recommend?The room isn’t huge so we were looking at a few options Arc or Arc Utra (big price difference) Era 3s and a Sub / Mini or Gen 4.Any guidance would be appreciated, we are coming form having a Sony sound bar and Wireless Sub. TIASmuj

Sonos Arc won't connect to my Samsung TV.  Has been working perfectly for years.  Just quit working.  I have replaced the HDMI cable running from TV to Arc HDMI connection.  Have gone into setup mode to connect the Arc to TV but when it tests the connection, it says not connected.  My Samsung TV does not have an area in sound settings to set for Arc.  It never did and I never had to do this previously.  Hoping someone can help.  I literally have spent hours trying to figure this out.

my Sonos Play:3 , i have two of them, played nicely for years, after latest firmware upgrade they show up as not registered and even resetting them three times Im not able to register them again. At the end the sonos app states that i have to contact the Support  im logged in, all other speakers working fine.  

In the iOS Sonos app, I can’t add any folders, playlists, or favorites to the Home screen. The only sections visible on Home are “Recently Played,” “Your Source,” and “Your Service.” Example 1: If I select an MP3 folder from my NAS and choose “Pin Collections to Home,” it shows as pinned, but it doesn’t appear on the Home screen.Example 2: In the YouTube Music service, if I select “Save to Sonos Favorites,” it says it’s saved, but it doesn’t show up on Home. The same issue occurs with Apple Music. Essentially, I’m stuck with just “Recently Played” on Home, with no way to customize it with playlists, favorites, folders, or albums. It’s very, very frustrating. I’m not sure if this is a known issue, but it has persisted for a long time. Details:• App build: 80.14.09 (release 20241209)• Device: iPhone 13 Pro Max

Hi allEvery time I start to watch something the volume is always set to mute. This only started happening a few months ago. Every time, there’s no sound. So I have to press volume up, then the green light displays, indicating it’s on mute, and I have to increase the volume to the desired level. When I’m navigating Plex finding a film, I don’t get the interface audio clicks. It’s so irritating, it makes me feel like things are broken. Does anyone know why this is happening?Any help is appreciated!

I am trying to purchase the set of ERA 300 speakers on the Sonos store but I keep getting a message there was an error trying to add to my cart. The site does NOT show these as Out of Stock. Anyone else having this issue? (Oddly convenient for them as I am trying to take advantage of the 20% off sale but unable to complete the purchase.)

I made a mistake and transferred the patio Sonos amp to the Living Room amp through an option presented on the Sonos app and didn’t realize the living room amp was unplugged. Now I am trying to restore the amp back to the patio and can not seem to make this change. 

Hi allI have a Samsung UE55AU8000 TV, which is connected a Ray via optical cable. I use the Plex app on the TV to watch my movies, which are stored on my Synology DS224+ NAS. My movie collection is encoded with HEVC. I like a lot of old films from the 40s and 50s and many of these have AAC Mono audio. When I play one, there is no sound from the Ray :( To get sound, I have to go in to the TV Settings > Sound > Expert Settings, and change Digital Output Audio Format from ‘Auto’ to ‘PCM’ and I’m getting really fed up of having to do this.  Can someone explain:The reason for this; I’d expect mono to be a fairly simple thing to deal with, and regardless of how many speakers there are, they should all simply play the same mono signal. Would that not be a better solution? If my solution is the correct one, if not, is there another way of dealing with this? I have ordered an Apple TV 4Kand intend to use the Plex app on that instead of the one of the TV. Not for this reason especially, bu

Did the new update change the UI for the app when selecting a music source for a specific room?  

I use a couple Sonos at work, and wanted to check on the volume limit because it felt louder than normal. I cannot find the volume limit or EQ on the Roam??? There is EQ for the Sonos One SL's but no volume limit either?I'll have to check my home system when I get off work. But have anyone else had this issue? 

I recently jumped on the Sonos bandwagon with the Arc Ultra, Sub-4, and a couple of Era-300 (happy happy happy).But I just noticed that Google Assistant is not listed as an assistant I can install from the app.Is this just because it is new or something?

Please don’t give me BS answer “ oh you can use whatever platform”. I have set my preferred to you tube music and when i say hey sonos play _______ it plays it on Spotify!??? whyyyyyyyy it’s so frustrating. Sonos stop pushing services on me. it’s bad enough i can’t use my own sources lag free but you guys are making me choose a music platform too like c’mon!  

Hello,I have a Beam (gen 1) hooked up to my TV via HDMI arc input. I also have a pair of Play:5 (Gen 2) as surrounds. Been running this set up for a few years now to listen to music streamed via Deezer directly on the Sonos app and watching TV,. I also have Sonos dotted around the house and sometimes link the speakers up to play the same music throughout the house. No issues and fairly happy with this… until now! I have recently acquired a Musical Fidelity E100 integrated amplifier with multiple inputs, which is an ‘old school’ late 90’s amplifier (75W per channel), with a matching CD player and external Digital to analogue converter (DAC) Unit I am told that the amplifier was, in it’s day, a high end piece of kit. I wired in some passive speakers of a nondescript brand and have LOVED listening to my old CD’s since. It is wired as CD player>DAC>Amp>Speakers. I was really surprised to find the sound quality of this older setup compared to streaming Deezer through the pair of 5’

The manual says to turn the collar counter clockwise in order to swivel but is it so tight I don’t want to break it. Anyone have the same issue?? I searched on YouTube and no one else seems to have this issue..

I don’t see a way to turn off music overnight.  I’ve left music on outside before and my neighbors didn’t appreciate it. The best idea i have is to plug my Sonos amp into a timed outlet.  This will force the zone to be off during established quiet hours.   is there a better way to do this?