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Contributor I
July 15, 2025
Answered

Speakers now not working as I using web mesh..? When did this become a 'thing' working perfectly until this weeknd!

  • July 15, 2025
  • 7 replies
  • 112 views
Why? When was this EVER a problem? Ever since the car crash update 3 or more years ago blocking the use of iTunes playlists etc. You all know the one?! I have  had Sonos for a decade until that update it was stellar, since…. let’s not go there…. money spent Sonos do not care, obviously… sorry my router is in a cupboard...

 

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Best answer by PRooke

Work this one out then, I have lived here 3 years! Everything is updated (always). … I went into the app... settings - network and there I found an old network that I have not used since I moved house, along with my current one… I deleted that everything went dead, rebooted router, re-opened app, settings - network clicked on my ’network’

All speakers are now working… 

7 replies

Prodigy III
July 15, 2025

Mesh systems work. Not sure about range extenders as they can sometimes use a different SSID and so it breaks up the Sonos system. 

PRookeAuthor
Contributor I
July 15, 2025

Thanks Rhonny,

I am on a Mesh system, hence sent message out, luckily have a day off!! 😀

Looking at network on settings now… I will let you know

 

Prodigy III
July 15, 2025

Very odd. Has your system worked for you previously or is this a new mesh?

Prodigy III
July 15, 2025

​@PRooke 

Also, are all your apps up to date on all devices, and have you gone to ‘Settings - General Settings - System Updates - Check for Updates’ to update your speakers’ firmware.

PRookeAuthorAnswer
Contributor I
July 15, 2025

Work this one out then, I have lived here 3 years! Everything is updated (always). … I went into the app... settings - network and there I found an old network that I have not used since I moved house, along with my current one… I deleted that everything went dead, rebooted router, re-opened app, settings - network clicked on my ’network’

All speakers are now working… 

Prodigy III
July 15, 2025

Hoorah!! Good news indeed. Glad it didn’t take your whole day off to sort it.

(But do also check for the system update).

106rallye
July 15, 2025

I did not know there was ever an update that blocked the use of iTunes playlists?