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Contributor I
July 13, 2025
Answered

Create Sonos account

Trying to create a Sonos account fails saying check Internet connection 

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Airgetlam
AirgetlamAnswer
July 13, 2025

That suggests there’s something blocking the ability to reach the Sonos servers to establish that account. My guess would be a work profile, VPN, virus protection, or some other port blocking going on. 

Have you called Sonos Support directly to discuss it?

Bruce

1 reply

Airgetlam
AirgetlamAnswer
July 13, 2025

That suggests there’s something blocking the ability to reach the Sonos servers to establish that account. My guess would be a work profile, VPN, virus protection, or some other port blocking going on. 

Have you called Sonos Support directly to discuss it?

Bruce