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Answered

Create Sonos account

  • July 13, 2025
  • 1 reply
  • 31 views
A

Trying to create a Sonos account fails saying check Internet connection 

Best answer by Airgetlam

That suggests there’s something blocking the ability to reach the Sonos servers to establish that account. My guess would be a work profile, VPN, virus protection, or some other port blocking going on. 

Have you called Sonos Support directly to discuss it?

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1 reply

Airgetlam
  • Airgetlam
  • 44825 replies
  • Answer
  • July 13, 2025

That suggests there’s something blocking the ability to reach the Sonos servers to establish that account. My guess would be a work profile, VPN, virus protection, or some other port blocking going on. 

Have you called Sonos Support directly to discuss it?

Bruce
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