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Something strange is going on with my Beam 2. First time since I have installed it 2 years ago. When playing stuff from YouTube sound volume is automatically going down or sound is completely muted. I did factory reset of my soundbar and still no change. Anyone experienced something similar?

I recently purchased a Beam 2 to use with an LG C4 and Roku 4K Express stick. No matter what I try, I can’t get the Roku to passthrough Dolby Atmos. The audio always registers as stereo PCM on the Sonos app. Atmos works just fine when I use the native apps on the TV. I have tried various audio settings on the Roku, but I keep getting stereo audio when I should be getting Atmos. Any suggestions? 

Listening to records through Sonos Beam (Gen 2). My record player is connected to a preamp via RCA then to Port via RCA as well. Port is grouped with Beam in the app as Line In. It worked fine until about 2 months ago. The Port keeps cutting in and out. sometimes for a few seconds to a few minutes. There’s no rhyme or reason and basically renders listening to record pointless and is an irritating experience. All software is updated, I’ve unplugged and pugged several times. Audio delay is set to Max (2,000 ms). Everything is set up maybe within 3’ from my router.No idea why this started or how to fix it. Please help. 

Is the controller ever going to get better and actually be in control? Had to leave radio on today for 4 hours when out because Sonos wouldn’t let me turn off, having tried for 20 mins before leaving. Regularly have songs stopped and switched but most infuriated about simply not being able to connect whilst having speakers playing in rooms I’m not in. C’mon Sonos - SORT IT OUT!

Is there an option to block others from messing with the volume of the sonos app?

I have a Sonos Beam Gen 2 and I wanted to buy some Play:3 for surround sound and to do Dolby Atmos but I don't know if it's possible...

I’ve got a set of two SONOS Era 100’s plus the Beam 2 soundbar but no TV. It all works fine, unless I want set my PC’s output sound to the SONOS groups which seems impossible at first glance as Beam 2 does not support BT. No cable connection possible. Any idea on how to set it up in a tricky way? When I remove Beam 2 from the group it all works flawlessly with pair of 100’s.My SONOS set up for this room is Beam + 2 surrounds.

I have a turntable with preamp connected to Sonos connect line in that is connected to my receiver via line out. Does the Sonos connect convert that signal to digital and back to analog or does it pass through as analog?

Is there another method to reboot Beam (Gen1) if the standard one of unplugging and waiting doesn’t work? I’ve done it several times and still not seeing the green flashing light. It’s solid white. Thanks!

Old story by now but here it is: in the Sonos app (latest) on iOS (v18) was (finally) able to add my MacOS Music library hosted on a Mac Mini. However, I noticed that a new album I had added to the Music library was not appearing in the Sonos app. The default setting, I believe, is to update the library every night. Clearly not happening. I tried to manually update the library (“scan for new content”) but that did not help. I deleted the library but the app became stuck on scanning even though I had deleted the library. So I deleted and reinstalled the Sonos app and it still showed that that it was scanning (which is weird as deleting an app on the iPhone removes all of its files; maybe the Sonos app is pulling some setting from the Sonos servers?). Anyway, after much force-quiting and restarting the iPhone the scanning stopped. Now I cannot add my Music library back. I keep getting the “access denied” message. Nothing has changed on the Mac Mini in terms of sharing, etc.. I verified t

I inherited a wall mounted Play 1 speaker, one Play 1 speaker, and I want to add one more speaker to create stereo sound, which sonos speaker should I buy that is compatible with the Play 1?

I have accidentally created my Era 300 as main speaker under ‘Your System”.  How can I move it to my Arc Ultra as surrounding speaker? Thank you.

hiput order on my mobile got pending paypal payment twice eventually got order on laptop third pending payment i hope i wont be charge for all cos of glitch :Panyone expirienced simmilar ?thx 

Where do I go to get the settings of sub, bar, etc.. ?

I have owned the Arc Ultra for a few months and I always planned on building up to the full surround kit as i could afford. So today, I pulled the trigger on the sub mini and a single era 300 (i cant afford 2 right now, ill add the second one next month). Is is true that you need to have a pair of era’s to add them as a surround speaker? I have tried adding it to my system 30 times, factory reset everything, reinstalled the app, firmware updated on my router...literally every newbie troubleshooting step i can think of, thats why I need an expert to step in. My system is all set up with the arc ultra and running perfect, when I add the Era 300, no matter what I choose, it adds its own room everytime. So say my arc ultra is set to “Den”. when i add the era to den it creates a “den 2” everytime. I cant fix it. It also wont run as a surround speaker. I just have to enable them both as seperate speakers playing the same sound. So its not surround sound, its just 2 speakers near each other p

Anyone know anything about a Wireless Music System Zoneplayer ss, or the ZonePlayer ZP120?

Hello, good afternoon. I have a question please. If I have two different Sonos accounts (i.e. two systems registered with two different emails), is it possible to manage the music from both accounts with a single Sonos App? That is, play music from a single device (for example a tablet) regardless of the location? Could I control the music from any internet connection without having to be physically at the location? Thank you in advance.

Dear all,Customer from Spain, product SUB Gen 3 shows a price of 899€ - 200€ = 699€ And then I expected to have extra 25% (so final 524,25€) for the 20 years, I do all the process until payment but the extra 25% is not applied.Any help?Thanks.

I just bought the Arc Ultra, the Sub 4 and 2 Era 300. Then found out I don't have eARC on my tv. Will I be able to use all those channels with the optical adapter? I read the optical cable only support 7.1 and the Arc Ultra alone has 9.1.2 and I'm adding the dedicated sub and the 2 surrounds. Will I be very limited in my sound quality?

Am unable to connect the jiosavaan app or play on my Sonos Arc from my phone...

When trying to connect my new Ray Soundbar to the Amazon Alexa Service, Alexa doesn't find the Ray.I set up the Ray using the Sonos App, activated the Sonos Skill in the Alexa App and tried to add a new speaker, but Alexa can't find it. I tried it by Android and iOS.The Ray ist working fine with the Sonos App. Ii is connected to the router by LAN, the Echo Dot by WLAN.Any suggestions? Thanks!

I am redoing our office/game room and am upgrading the speakers. I have a dual monitor set up with a docking station with HDMI and 3.5mm connected to a MacBook Pro M2. I game and do some video editing and also just browse and wondering if Era 100 connected to docking station works or is there latency. Would it be be better off with a Beam?

The “add the playlist” option seems to have disappeared from the … menu of the songs. I still see “add to favorites”, “play next” etc… but no more proposal to add the song to a playlist.Does anyone know where that option has gone to?

I have a Sonos amp and Sonance outdoor speakers mounted on my house used mostly to stream music for listening on my deck. During the summer we do outdoor movies in the backyard. I planned to use an arc (recently upgraded to ultra so have the old one around) for the sound and would like use the Sonance speakers as surrounds. Is there an easy way to do this or do I have to modify my Sonos settings for my outdoor “room” in the app every time?

Everytime I try to use the Sonos Ace I have to spend 30 minutes trying to get sound to come out from them and get nothing. I’ve tried switching bluetooth on and off re-pairing, turning off TV swap and nothing works consistently.I don’t know how Sonos could have messed up simple bluetooth connections so much, and multipoint seems to be a complete joke.This morning I’ve tried repairing, switching on/off, everything, and still no sound. These will be getting sent back for a refund.