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Robert.CapeTown
Contributor II
August 16, 2025
Answered

Connection and performance Issues depending on day time

I am listening music with Sonos all day without any problems. Each day around 5 pm to 6 pm (South African Time), I do experience issues, described as follows: 

  • Spotify Connection Lost
  • Can’t load content
  • even my NAS does not load the library
  • everything slows down
  • finally I must switch off Sonos

The next morning, all issues gone.

My network:

  • Deco Mesh Network XE75
  • Router ER605 TP-Link
  • 19 Speaker, 1 Boost connected via Ethernet
  • Internet Speed during issues experienced > 50 MB
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Stanley_4
Stanley_4Answer
Grand Maestro
August 16, 2025

Wi-Fi issues are the most likely. Try the link above and see if anything helps.

It could be DHCP issues if the problem and your DHCP lease expiration times line up.

 

Have you considered removing the Boost and just using your mesh system?

https://support.sonos.com/en-us/article/switch-sonos-between-a-wireless-and-wired-setup

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4 replies

Airgetlam
Airgetlam
August 16, 2025

I suspect some wifi interference , but can’t tell whether it’s internal to your home, or externally generated. 

Bruce
Stanley_4
Stanley_4Answer
Grand Maestro
August 16, 2025

Wi-Fi issues are the most likely. Try the link above and see if anything helps.

It could be DHCP issues if the problem and your DHCP lease expiration times line up.

 

Have you considered removing the Boost and just using your mesh system?

https://support.sonos.com/en-us/article/switch-sonos-between-a-wireless-and-wired-setup

AjTrek1
AjTrek1
August 16, 2025

As it happens everyday in the same time frame and the next day everything is fine my belief is that your ISP is throttling your service. I don’t think your network setup is at fault...it’s your ISP playing games. Check the wording in your ISP service agreement.

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Robert.CapeTownAuthor
Contributor II
August 17, 2025

Wi-Fi issues are the most likely. Try the link above and see if anything helps.

It could be DHCP issues if the problem and your DHCP lease expiration times line up.

 

Have you considered removing the Boost and just using your mesh system?

https://support.sonos.com/en-us/article/switch-sonos-between-a-wireless-and-wired-setup

Thanks Stainley_4, I changed my TP-Link Deco from Router Mode to Access Point mode and the system works much more stable, means the main router gives the IP addresses, not the Deco anymore

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