Hi, just bought the Sonos Ace today.
when i wear them, even when shutdown or started, the left ear is doing like a crack noise everytime I move my head.
This is very disturbing, is there something wrong I’m doing ?
thanks
Answered
Sonos Ace crack noise when moving head
Best answer by Stanley_4
If it happens when powered off it is likely a defect in the headband or cup arms. Try wriggling the various bits and see if you can locate the issue. Less likely is something loose inside the ear cup, a bit of shaking might identify it.
In any case call support and request a return if it can't be solved.
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If it happens when powered off it is likely a defect in the headband or cup arms. Try wriggling the various bits and see if you can locate the issue. Less likely is something loose inside the ear cup, a bit of shaking might identify it.
In any case call support and request a return if it can't be solved.
Too bad 😫
it seems the noise only hapen when i put my ear on it and it is air sealed
if il put my finger to let some air pass, the noise stop, i’ll see with support then 😭
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