Portable speakers

Hi All,I am having a problem with audio drop-out when my Roam is grouped to my Beam (TV).The system is:3 x Play 31 x Beam1 x Sonos One1 x Roam Controller on smart phone Sonos S2All are WM:1 (WiFi, nothing wired).Network shows SonosNet Channel 6 (greyed out)WiFi is old-ish, 2.4 GHz onlyNothing is in surround sound or stereo pair set-ups.TV is a Sony Bravia. HDMI / ARC connection to BeamNo voice control or services in use I have used the system for several years without hitch. The Sonos One and Roam are new additions. Set-up went as expected and these 2 new units work normally when playing music from my Laptop / Music Library and  from mobile phone  “On this mobile device” and from mobile phone “BBC Sounds”. (I don’t have any music streaming accounts) The main use of my Sonos system is to hear whatever is playing on the TV throughout the house.  Mainly Digital

Hi, I have disabled the Status Light on my Sonos Roam to prevent it lighting up my bedroom at night, but leaving the Roam on the Wireless Charger, the Battery Light regularly comes on briefly as if I have just placed it on the charger. Despite the Battery Light only being on for brief amount of time it is disturbing in the middle of the night. I’m guessing this is because the Sonos is allowing its battery percentage to drop down to 99%, then start charging again back up to 100%, but surely this should be factored in. What can I do to stop this happening?

Hi,Can I group a Roam SL speaker with my existing pair of Play:1?

I have a small house (840 square feet/78 square meters) with a Sonos One and a Sonos Move, both connected through Amazon Echo (Alexa). When I play music (grouped or ungrouped, using Alexa or using the App, using Amazon Music, Spotify, or Sirius XM as source), the One begins playing immediately, but the Move will take up to 45 seconds before any sound happens. I can be standing right next to the Move, say “Alexa, play <song title>,” and it will respond from that speaker - “Playing <song title> by <artist> from Amazon Music,” and it will take 30-45 seconds for any sound to come out, and it will be 30-45 seconds into the song. If the two speakers are grouped, I’ll hear the first part of the song playing on the Sonos One, and the Move will eventually join the song already in progress.This also happens if I switch music - Don’t like the vibe, so I change stations or playlists. The One picks up right away but the Move takes a while. Once it’s playing there are zer

Sonos app failed to connect to any components my Sonos System (Two Beams - Gen 2  & 1 Move).Followed diagnostic instructions to turn off all 3 speakers, but one of the Beams did not re-connect.  One Beam successfully connected, as did the Move.Best Buy - Geek Squad is returning tomorrow morning to troubleshoot this latest connection failure.I’m beginning to think that this Sonos purchase was a very bad idea.  I cannot trust it to work properly, it has been unstable and not dependable. Every time I open the app, I’m fearful something else will go wrong. Not a very healthy way to live!     

Hi, does someone know if the batteries of the Move will live longer if they stay always on their stand ? What is the best to keep the battery life longer ? Thank you for your help !

Apologies for the long post.Let me first tell you first what I like about Sonos. Sonos products sound good and the user interface is very good. But time spent struggling when things should just work is wasted time. This was not an issue with Sonos... until my Move started failing last November after less than 2 years of ownership. In November, my Move just stopped playing. I have no idea why. I tried to fix it myself, spent hours online, here on the forum and with support. I gave up a few times but persevered. In December, I got it to work. I can't tell you how many reboots of Move, the router, etc etc I did. Or why it came around when it did. Once it started working again, I played it a few times over the Holidays. Then I bought a different portable speaker and stopped using Move for a few months. A few days ago, I sent music to Move for the first time since December. The charger was unplugged and its battery had run out. Plugging in the charger did not br

Have 2 Sonos Move speakers. Can they function with a home theater bar (Arc or Beam) and be an extension for home theatre functionality? Thanks. 

Yesterday around 21:40, the Sonos Roam bugged started making a very intense loud and weird repetitive sound and was impossible to turn off by the application.Is there anyway to check the system as the device is bran new. thanks.

Recently I am running into an issue with a sonos roam. Playback is stopping as the wifi is unstable. I have changed nothing in my system and the roam worked perfectly before. All speakers except the roam and move are on sonosnet. I have moved a mesh speaker to beside the roam but that didn't help. The other roam and move both work perfectly. Diagnostics report is 1701542254

For a few days now, I’m unable to connect either my iPhone or iPad to my Roam SL via AirPlay. Symptoms: when Roam speaker is on, it does not show in the Sonos app when the Roam speaker is on, it shows that it’s asleep in the Sonos app When the Roam speaker is on, and I try to share audio via AirPlay from my device, the speaker is an option on the airplay list, but times out and does not connect What I’ve tried:a. powered off all devices and powering them back on, phone, iPad, Roam. b. Reset the Roam speaker c. Made sure all devices have the most recent OS and updatesd. Unpaired my Roam from my Sonos system and set the speaker up again via the set up process   Briefly after I completed step d above, I could play music on my speaker but it then dropped mid stream and I haven’t been able to play music it on it again. At this point I don’t know what else to do. Anyone have any suggesti

I recently purchased two Sonos roams with the intention of pairing them to play music in stereo.They are both set up in the wifi system, will play music separately and together on AirPlay but when I follow the directions on my Sonos iOS app to link them I receive a message that reads first “searching for nearby products, make sure they are powered on…and then “two compatible speakers are required to add a stereo pair. Make sure your products are powered on and connected to wi-fi”.Am I missing something that needs to be done? Any help gratefully accepted

Hi- I'm trying to connect my TV via Bluetooth to my sonos system. Is that possible?

Have two Sonos Roam speakers, one without issue, works flawlessly. The other disconnects from the system on a regular basis requiring turning the speaker off and on and other times a reboot is required of the speaker. Have the speakers separated and near each other, same issue. Both on the same network, same issue. Always with the one speaker. The other as stated earlier, no issue.

I bought a Sonos roam for my frequent travels. Apparently, it’s not allowed to travel? Although it’s called roam? Here’s my issue: I get to a new place and I need to connect it to the wifi so I can use it with the TV. But in order to do that I need to factory reset it to connect it to the WiFi, because that’s a clean user experience. So I do that, but it simply won’t connect. Refuses. Now it’s a brick. Because if it isn’t connected via wifi, bluetooth doesn’t work. Am I missing something? I bought a portable speaker that doesn’t allow changing locations?

It seems that if I want to connect my Sonos roam to another device, I first have to forget the device on whichever device it was connected to previously before I can then connect to something else. If this is the case, it is most inconvenient. Means I have to remember which device I had it connected to, find that device, not just disconnect but forget device. Otherwise, unable to connect it to another device such as my iPhone or my iPad. Is this correct?

Has anyone connected a Plenue R player to stereo paired Moves via bluetooth.  It seems I can only connect to one speaker or the other.  The player does not seem to recognize a paired set and stream to both.  Is this just something wrong in how I set up the stereo pairing?  Is there a way to make a bluetooth device recognize the pair as just one device?  Any suggestions?

Until my new Roam was delivered, I connected my Marley Stir It Up turntable via Bluetooth to my Move, and experienced reliable, excellent quality audio, with no audio problems whatsoever.Since receiving my new Roam, I have paired the Roam to the turntable, and use the Switch mode to connect to the Sonos network to pay the Bluetooth audio on the other Sonos speakers on my network (Beam, Move, and 2 x Symphonisk Lamp Speakers).The system works exactly as expected, but at random intervals I experience audio dropouts on one or more of the Sonos speakers.  I have tested the system thoroughly using streaming media sources and do not experience any dropouts whatsoever.The Roam is within 1m of the turntable, so I’m confident the Bluetooth is not disconnecting, and the Wifi network is excellent in this small apartment.  The problem only occurs when using the Roam to bring the Bluetooth audio source onto the Sonos network.Has anyone else experienced this problem?

Hi, until last weekend Sonos move (a bit more than a year old) worked as it should. No it is dead silent, ie looks like battery is completely dead. Doesn't charge with USB C nor at the charging base. What should I do next?

I enquired with sonos chat last Sunday about my new move losing charge very quickly. I wasn't 100% sure that I had switched it off rather than standby. So have turned it off for a week and confirmed that it has lost exactly 30% of its charge. Then standing by and woken up only to check charge twice in the last 7hrs today it has now dropped another 19%.-So last Sunday it was turned off with 100%.-7 days later it was 70% when turned on for the first time.-It has then dropped to 51% in standby for 7hrs with the microphone off (turned off last Sunday as a suggestion in the chat) -the wifi modem is about 7m away from this speaker Surely this is not right!!??(As usual there is no one to chat with when you want)

I am having an issue with my Sonos roam speaker. The battery ran flat after which it would not connect to the app, so I did a factory reset reconnected to the app connected to Wi-Fi but currently the device appears as not connected. I am having an issue with my Sonos roam speaker. The battery ran flat after which it would not connect to the app, so I did a factory reset reconnected to the app connected to Wi-Fi but currently the device appears as not connected. I have tried to connect it to the app however, after repeated attempts, shutting it down starting it up. Turning off the router dancing on my head for six minutes. It continues to not connect to the Sonos app. Ironically, now the device doesn’t appear to turn off even when I hold the off button down for 10 to 20 minutes. 

Hello how can I connect my Sonos move with onkyo TX NR656?Thanks

Hi,Do you have problems with Airplay with stutters on Roam right after turning it on?Let’s say we have 4 states:1 - when Roam is tuned on and available in network and it’s the only state that allows to play music2 - when Roam completely turned off, after 12 second press on the back button3 - when Roam is in sleep mode, after press on back button4 - low power mode after several minutes on inactivity when WIFI POWER SAVE setting is on.So, transferring from state 1 to 2 and back to 1 (1->2->1) enables stutters. Then transferring from 1 to 3 and back to 1 (1>3>1) n amount of times fixes that.I spoke with Sonos Support and got replacement. The new Roam that I received has exactly the same problem. I tried in different networks with different routers and result is the same.

Hi Sonos Group. I dropped my sonos move and the top is cracked is there a way of getting it replaced / repaired. ThnaksChirs  

Hi there. I would like to stop outgoing/incoming calls taking priority when playing music through my Sonos roam speaker. I’ve tried various settings on my phone to no avail. Can anyone help please?  ps: title should read sonos roam.