Hi there,
I have four Move speakers and I want to connect them all to the same system so I can add them in the Sonos app, but when I go to my system in the app, it only shows two. What seems to me is that two moves are in one system and the other two in another. How do I make the four moves belong to the same system. Just a note, the four moves are registered in the same email account. Thanks for your help in advance!
Best answer by Airgetlam
Same email account not withstanding, they’re apparently set up as two households. Perform a factory reset on the two that you want to show up with the other two. Connect to the ‘old” two, and use the ‘add a device’ function in the controller, rather than setting up a ‘new system’.
Same email account not withstanding, they’re apparently set up as two households. Perform a factory reset on the two that you want to show up with the other two. Connect to the ‘old” two, and use the ‘add a device’ function in the controller, rather than setting up a ‘new system’.
Hi Bruce,
You were right, they were in different households! I did the factory reset as you suggested and I managed to put the four speakers together on the same system and now they all appear in the Sonos app. Now I can listen to music on all of them synchronized!
Thanks a lot for the help Bruce!
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