Get help with your Sonos Roam, and Sonos Move
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I had my speaker in storage for about a year and now I can't seem to get it to charge since
Any one else having issues with the brand new move 2? I can connect bluetooth after a few tries to the project vte bt. I have to turn the Bluetooth off on the move 2, turn the bt switch on my turntable and then turn on bt pairing on the move 2 and actually connects and stays connected. check Sonos app on phone and shows connected. play a record and no sound. spent almost 2 hours trouble shooting with Sonos customer service (kind of a joke some tech going through the steps off their pre set guide) with the final outcome being that my bt device needs a screen to select the speaker (even though its already showing connected). I was then told I need to contact pro-ject to resolve the issue. which I did and they said its surely a software issue with the move 2 since bt 5.0 is suppose to be backwards compatible with bt 3.0 (the turntable). Now my roam has no problem connecting and playing music through wifi to my whole system. When move 2 was released I presale purchased because I would have
I can’t set up Sonos Roam SL. When I go on to Sonos app, I have tried clicking both set up new system and join existing system. Both options result in dead ends. If you pick set up new system, the app opens with Account and System greyed out and no more options you can pick, with a message saying “join nearby Sonos system Continue”. If you pick join existing system and then join that networks, it’s says there are devices in this system that use S1, and makes you go to s1 app, from which app you can’t set up new app. It’s infuriating that you even have to use an app and that the app doesn’t work.
Are the basses from the sonos move 2 ( once the equalizer is put on maximum with low frequences on the sonos app ) equal or better than the ones from the sonos five ( with equalizer maxed on low frequences too ) ?
Hello, I’ve recently bought a SONOS 100. Done the setup via Wifi and worked on wifi with my iPhone & my Mac. But when I pair it using Bluetooth, it pairs but there’s no sound at all (either device). I’m often on 5G on my phone at home and want to use this speaker by connecting it on my phone on Bluetooth when getting home. Did I buy the wrong speaker and I can’t use it on Bluetooth ? Thanks, Nicolas
hi, i have 2 sonos Play 1 they are not bluetooth emabled. if i buy a roam and play via bluetooth can i group the Play’s with the roam for playback via bluetooth?
peut-on utiliser l’enceinte Sonos roam pendant qu’elle charge ? Merci
The touchbuttons on my Move suddenly no longer responded. I turned the device off, and now it doesn’t respond at all and won’t turn back on.I tried resetting, leaving it off the charger for a while, nothings worked. When connecting it to the charger orange light on front turns on for a few seconds before it turns off again. any advice?
Why my Sonos move (1) put on alone?If I decide to put of after a few minute put on without my decision.
I setup my new roam and everything seems to work but no music plays. I see volume change on phone when I use controls on roam. Phone and roam are talking to each other. I have tried Spotify and Apple services. No sound volume on speaker and phone is up. No volume limit.
I learn after I buy the product and start using it that for some unfathomable reason it won’t work on phone calls. The product has a good mic on it. Every other bluetooth speaker can do this. There is no mention anywhere of the lack of capability. I feel completely misled and wasted my money. I demand an explanation for why the company chooses not to allow this use case. And don’t close this topic for comments just because you don’t want to hear from more customers about this issue. I WANT AN ANSWER.
Can we alert Sonos through this facility to the extremely poor design of the Roam’s power button. Really difficult to turn on and off. Far too streamlined. Looks good but encourages violent response!
Does anyone have thoughts on the acoustic differences between the Move 2 and having 2 of the Move 1s setup in stereo? Thanks,Mike
I want to buy a pair of Fives for my room. They’ll be linked/paired as a stereo pair. Can I connect them to a Roam device over WiFi and play music from them via Bluetooth through the Roam (using the Roam as a gateway)? E.g. I want to stream some YouTube music from my phone. I would stream it via Bluetooth to the Roam and then through that to the Fives. If not, I guess the only way is to plug in a Bluetooth receiver via the line-in connection? And if so, could I do that and still have the music play over the linked pair?
I watch you tube on iPad, can I run thru sonos
Purchased 2 Move speakers and only 1 connects.
I am getting this error message……. Wireless range extender Some Sonos products are using the WiFi from a range extender device. If you include one of these in a room group, you won't be able to play music in that group. To ensure playback in all grouped rooms, you'll need to permanently wire a Sonos product to your router. The SONOS One’s and Roam’s I have cannot be wired. Please help, I’m losing my patience having constant issues with a system I’ve spent over 2K on 😪
Peut-on jumeler move2 avec un sub Sonos?
My Sonos Roam has a weird kind of latency when I connect it to my MacBook via bluetooth. The way it manifests is, whenever I play audio from my MacBook, (let’s say a YouTube video) the source video will freeze for a few seconds, then the video will begin and audio begins playing through the speaker. When I stop the source on my MacBook, the audio will continue to play through my Sonos Roam for a few seconds before stopping. And sometimes, the audio and video can even get out of sync which is very annoying and requires me to refresh the page. Does anyone know why this is happening? It seems like some kind of buffering that I’d like to disable if possible. Cheers
After the app forced an update last week, my Sonos Roam is now useless just as the warranty has expired. I can’t power it on, it doesn’t charge on the base charger, and when I plug it into the plug in charger, the orange light comes on but never goes off. I’ve tried the 12 second reset and nothing. Any ideas?
Does ROAM work with 1st generation Sonos speakers?
Considering purchasing a Roam SL for travel use. It would not be connected to a WiFi system since most places I travel do not have reliable WiFi. It would be connected to either Bluetooth or Airplay on my iphone. I would be able to do any initial setup with it connected to WiFi as part of my home Sonos system.My question is: Would I still be able to use the alarm function? That is, would the speaker wake up and play music? Would using my phone as a hotspot work or be needed?Or, how would I do this?
I have just added a Sonos roam to my system, yet when I connect and select music to play , no sound comes from the device?
Once you look around on-line and at support cases on the Sonos site, you will see that the Roam dies shortly after the warranty period. Once beyond the 12 month warranty period, Sonos says you are out of luck. It is an expensive paper weight. Don’t bother with support if you bought more than 12 months ago: This is what Sonos will tell you about the Roam. “I'm afraid that according to the information from our system, your Sonos Roam is out of warranty since MM/DD/YYYY. For this replacement, we can offer a 30% discount on the replacement unit since it is outside the warranty period. You will need to send your unit back to us, and we'll be sending you a coupon code you can use on sonos.com to get a product or set of speakers. Please, let me know if you want to proceed with this process. It will be a pleasure to help you.” So basically, it’s a product that dies with a poor quality power issue. Don’t buy the Roam. Other speakers are good, but stay away from the Roam
I have onkyo rz-810 receiver with port hook up no sound from my surround sound to move 2 speakers!
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