Get help with your Sonos Roam, and Sonos Move
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My sonos round used to work perfectly but since I used it for a party last week, in Bluetooth, it doesn’t work in Bluetooth anmymore. It seems to be connected but no sound. I reinitialised it and connected to my system and with the wifi everything is all right. Thanks for your help !!
I do not receive activation mail ? I have checked spam filter
The Sonos Roam is set up in my home WiFi with several other Sonos speakers. Today, I wanted to bring the Sonos Roam to work. First, I paired it to my iPhone using bluetooth. Then I opened the Sonos app to play music. But the app tells me it can’t find any Sonos devices. Why doesn’t it see the Roam paired with bluetooth? Then I tried to add it to the wifi network at the office. The iPhone is connected to the wifi. Now the app tells me it can’t find any devices in that wifi network but doesn’t let me add the Roam to the network. Finally I did a factory reset on the Roam, now the app found it, but when trying to add it to the wifi network, nothing happens. I use a guest wifi without password, for the first connection, I just had to entery my phone number and it would send me a connect ID. But since my iPhone is already connected to that wifi, I should be able to add the connected Roam as well, shouldn’t I?
Hello,Is there a way to set a sound alert when battery is low on Sonos Roam?I know there is an orange light that is visible when battery is low but i will prefer to have an audible alert as well.If there is none, do you think this is something worth asking Sonos about? Thanks,Radu B.
I can’t connect!!??
We’re getting the backyard ready for a big summer. Lots of space out there, no pool. Would you recommend we set up a pair of Roam speakers in Stereo or just 1 Move speaker?Appreciate your help!
Hi everyone I want to create an nfc shortcut to make my sonos move play from the iphone but i can’t find where the nfc tag is located on the move. I’ve successfully done this with the arc and ikea symfonisk but not for the move. Is the move missing nfc ? If not where should I place the phone? thanks you !
Hi all - for the last few days my Sonos Roam will no longer skip Spotify tracks when I ask it (‘this action is not supported), and secondly it stopped playing sleep sounds on loop (even when I ask it to loop it, and it confirms this is done and memorised). Anyone else having the same problems and/or troubleshoot suggestions? Henry
I got my Roam pair today and they sound great. However I have had a lot of issues keeping them synced as a stereo pair - when I had them outside one of them would keep switching off, and when I turned it back on, it would show as a separate speaker. Later I took them in and plugged them in, did not see the turning off issue while they were charging. When I manually switched one off and then on again, it lost the pair again though, and I had to manually repair them. Anyone else seeing this? Any ideas?
I have a Play3 and I play Spotify through it. I just bought a Sonos Move. I can play Spotify through the Move but I cannot add the device to my App? Additionally I want to group the speakers together but the Group tab is greyed out and says ‘This feature is available on systems with three or more rooms’?
Our Move dropped from the system for no apparent reason and now we are unable to find it or reload it. We have tried re-booting, installing again, re-loading the app. Nothing seems to work.
Forgive me if this has already been covered but my search didn’t find it. I would like to make my Roams a separate system for travel/holidays. I want the facility of a stereo pair so, as I understand it, Bluetooth doesn’t do what I want. If I try and reset them to do this and reset the app, then as soon as I log in with my email address, the app goes looking for the rest of the system it knows I have. Then it doesn’t seem to want me to connect to another network because it can’t find everything. My question: Do I need to create a new Sonos account with a different email so that I can have another “household”, or am I missing something obvious? TIA
We have a play bar, sonos one and move set-up in a system and the move dropped and we are unable to connect it again - 10+ hours into it already and the chat bot is worthless on this subject - any insight from the community?
Hi everyone,I own two Sonos Roam’s, often configured in stereo mode and the app version is 15.2.1.I used this system in the last year without any issues, I usually open up the app on my iPhone/iPad Pro and the Roam’s wake-up immediately.In the last month until today, this simply function seem broken. I always have to turn on manually the both Roam’s.I didn’t change anything, maybe it’s the last update (of the app? of the firmware?) but I cannot be sure.What I can check?
I can’t find my sonos roam anywhere. Is it possible for sonos to check the serial number and see if it has been registered anywhere else? Guessing one of my kids friends may have snagged it.
