Home theater

I can hear the sound effects when playing Dolby Atmos music on Amazon Music Unlimited or on movies that support Dolby Atmos but that is only on the horizontal plane.I think that the 2 upward firing speakers only become operational when Dolby Atmos audio is being played?If true I can't seem to be able to hear the upward firing sound i.e. in the vertical plane no matter what level I set the Height Level bar from -10 to +10Anyone else experience this?By the way I can't use the Trueplay feature as I only have Android devices, a smartphone and tablet.Would this have anything to do with it?Cheers 🍻 

While watching a Viaplay serie today the Sonos Arc started to translate the spoken stream to russian with a small delay. Anyone else experienced this issue recently.

Hi all , the hdmi cable that comes with the beam gen 2 , is it an ethernet hdmi cable ?? The eArc hdmi input says it needs a hdmi cable with ethernet , thanks 

I got Samsung QE65QN85A paired with new ARC. I have to set the volume at around 60% for a normal listening.Is it normal for the arc? my previous samsung soundbar was much louder. submitted diagnostics 2090418864

I have read that Stereo PCM is a uncompressed stereo channel and therefore I am curious as to how the Arc soundbar sometimes diverts sound to the surround speakers.It also happens when playing Dolby Digital 2.0I thought that only when playing Multichannel or Dolby Digital 5.1 channels was this possible?Perhaps someone could explain 🤔 Cheers 🍻 

Can anyone confirm that the only way to wire connect:amp speakers for surround with an Arc is to have the arc hardwired with ethernet to the router or a connect amp?  it seems to defeat a main benefit of sonos wireless capabilities.  this is from an article on the subject. I am deciding on an Arc home theater and it will require extra wiring if the article is accurate. Thanks Wire your Connect:Amp and home theater speakerYour home theater speaker and Connect:Amp must be wired in one of the following configurations:Both the Sonos home theater speaker and Connect:Amp are wired to the router with an Ethernet cable.   The Sonos home theater speaker is wired to the Connect:Amp with an Ethernet cable and another Sonos product is wired to the router.

Love my Sonos one SL speakers without microphone for security reasons.Is there a Sonos Beam without microphones as well?  If not can you kind folks please add it to your wish list?  

hi everyone ...I am from india and I have just installed sonos surround system in my drawing room.Now i am  confused as what is bass and treble settings in surround speakers setting option ? Also please guide me what is the best sound level for sub.How to set them to get best result from the surround system...pls advice…thank you …Chetan

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Hi, can anyone please help with connecting a pair of sonos fives to my tv? I know you can plug a 3.5 jack into the back of the speaker but my tv does not have that sort of connection. Is there any way to go around this as I want to be able to play for example youtube videos through my sonos five speakers. 

I'm fairly certain this has been discussed before, but I need a definitive answer.I have an Arc w/ 2 Ones acting as rears for surround sound that are connected via ARC (not eARC - the TV doesn't have it) to my 2017 Samsung Series 6 (model no: UN55MU6290) which is also connected to my PS5.Notably, my Samsung does not have an eARC connection. I think this may be the culprit.On my PS5, I have the following config: HDMI Device Type: AV Amplifier Number of Channels: 7.1 ch (issue also occurs when on 5.1 ch) Audio Format: Dolby On my Samsung, I have the following config: HDMI Input Audio Format: Bitstream Digital Output Audio Format: Dolby Digital The Sonos app is telling me that the Audio In is Dolby Digital 5.1. This is great, but there is a .5 second delay upon input and sound output. All other apps I run through my Apple TV 4K have zero delay and sound great.My question are: Is my TV too old and not powerful enough to process all the data for PS5 audio in a timely manner? Am I mi

I have a Beam 2, couple of Symfonisks, linked to  u65g - 2021 model with eARCUsing Apple TV 4K and the Google O/S on the TV itself my Sonos App says ‘Atmos’ where appropriate BUT the TV does not. That’s pretty condusing. Am I or aren’t I?I have Hi speed HDMI’s, sound is set to ‘pass through’ on the TV and the Apple TV is set to match frame rate, Atmos enabled etc.I think I’m getting Atmos and the above settings are definitely the best for day to day - but can someone tell me why I don’t get a confirmation from the TV? Also - sometimes when ‘turning on’ it is impossible to control the volume bar mute or what it was the night before. I have to perform several ‘on/offs’ before it works??Thanks in advance 

Hi everyone.  Here is my setup: LG C1 (just bought!)Sonos Playbar (getting the Arc later this month)Sony UBP-X700 I tried out a few discs and noticed that I cannot get many of them to play surround sound.  Instead it outputs as PCM. I have changed all of the settings on the player and the TV without any luck.  I am able to get Dolby Digital. I did a fair number of searches and found that this is a known challenge with this configuration. My questions: Will I have better luck with the Arc arrives and I switch to eARC?  Will it be able to handle more of the DTS tracks that many of my discs have? If not, what would be a recommended player to get instead?  I can still return this one. If there isn’t a solution for getting surround sound, are there any ways to at least get faux surround sound?  Will fake surround sound improve with the Arc compared to the Playbar?Thank you! Charles

Can you use 1x sonos one and 1x sonos one sl as your rear surrounds with an Arc?

Hi,anybody knows if I can pair ARC with two ONE (no ONE SL) to create a surround set up?Additionally: if I setup two ONE (or two ONE SL) to work with ARC, will I be able to continue to use them as direct output devices for, e.g., spotify or Apple Music or do I need to reconfigure them every time? I mean: once linked to ARC are the ONE still available for streaming from my phone? thanks a lot, nice regards

When is Sonos going to update their software to sync in L&R front speakers to their surround set up? 

Hi all - browsed really old versions of similar threads but none of the options work for me - I have a 2021 LG 55” OLED TV - I follow all the instructions but obviously cannot push the “power” button on my magic remote to configure it as it switches off the TV - hitting the volume buttons brings up the mute sign but the volume does not change. I do have different menu options to what are described here but more or less I can get to choosing optical blue tooth sound bar and then philips (I do not have sonos as a choice). Anyone else that has struggled have a magical answer?

Purchased a Sonos Arc, Sub and two Sonos Ones for surround sound to add in addition to my Vizio 75” V Series TV and the Apple TV 4K (latest edition). Since I purchased this I have had intermittent sound issues with different apps on Apple TV (Hulu, Disney+, HBO, Netflix, etc) that has the sound stay on for a bit and then cut out for a period of time then come back in. I called support and they were no help. It’s discouraging as I paid almost $2k for the Sonos products and am not able to get the full impact of it. To give some information, the Sonos ARC is hooked up to the TV via HDMI not through the optical cable option. I have switched out the HDMI cord and that did not help. Latest support diagnostic is: 841974370

Hi all! I’ve had an Arc for a while now and it’s grouped with a 1 for music in another part of the house. I recently bought a Move. It works great for music, grouped with the Arc and the 1. However, when using the Move grouped to the Arc for TV, the sound on the Move cuts out for 5-10 seconds every minute or so. I’ve tried all of the troubleshooting tips and nothing fixes this idea. Any ideas? Thanks!  

Hi everyone,a few days ago I bought a Sonos Arc and I completed my 5.1 setup (I already owned a pair of Ones and a Sub). I am very satisfied with the general quality of the audio and I have already performed the TruePlay procedure using an iPhone 13 Pro. The only problem is that the central channel, relative to the voices, is always a bit low. I tried to redo the TruePlay tuning with another iPhone (7) and also to redo it focusing on the area where I sit to watch TV, but the situation changes little to none. Arc is connected to the tv via eARC and the tv passes the dolby digital signals correctly. Why Sonos, despite all the requests from the community, does not allow us to adjust the center channel volume?The NightMode and Speech Enhancement functions improve the situation, but they are only palliatives that "ruin" the overall equalization. With the old system I owned, I could adjust the volume of the center channel. It was enough to set it to +3 to solve the speech comprehension probl

Hello:This is my system…ARC + 2 FIVES (as surround) + SUBThis is issue:I can’t use/see FIVES LINE IN available in app to connect my turntable.Of course if I remove surrounds from the bundle I’m able to use them.So how to do it without modifying my setup. 

It’s very frustrating that I’ll pause a movie or something to then go grab a snack, answer a phone call, and do a few other quick things and like 10 minutes later I hit play and there’s no sound for the next 5-10 seconds while the sonos stuff turns on again. I understand there’s people like me that want things to stay on forever or at least for like an hour or so, and there’s other people that want it to turn off after 1 minute of inactivity, so a setting is certainly the way to go here.

Hello all! I current installed an Epson TW7000 projector (https://www.epson.co.uk/products/projectors/home-cinema/eh-tw7000#specifications) and purchased a Beam soundbar for the audio. To the projector I've got connected through HDMI a Playstation and the TV cable box.Because I've learned the hard way there is no Bluetooth built in the Beam, I'm at a loss as to how to connect the Projector to it. The Beam should be placed above the projector screen and so wires would be a bit messy.I need your help please as to how I can connect the Beam via Bluetooth to the projector... Or if that's not an option and the sound quality will be horrible, what other ways are there to make the connection work? Thanks!! 

Samsung TV (2019 series8) connected to Sonos ARC via HDMI arc.  The Netflix native app on TV shows ATMOS tag but it’s only Dolby digital plus 5.1 on Sonos app.  When using Prime (again native app on TV) shows Atmos on Sonos app.What am I missing?Changed HDMI cable.Tried already reinstall Netflix app on TV, logout/ login in, used friends account etc no change.Reinstalled, updated Sonos app from Apple store to latest version.  Removed and added arc, again no change. It’s still shows ATMOS on Netflix app on TV and 5.1 on Sonos app. It’s really frustrating, can someone help? Any suggestions? Thanks!

Is a Beam (x1) + One SL (x2) capable of true surround sound? Hello, I have the aforementioned Sonos equipment, and am not sure I am able to get true surround sound (speaker isolation). I have a Samsung TV (probably around 2015 model), and have my Beam wired with the HDMI to Optical to the TV set. My sound output on the TV indicates that it is outputting DTS Neo 2.5 (there is no way I am able to highlight the DD option, it is greyed out all of the time). I have setup the system in the Sonos app correctly, and have the surround pair setup so all 3 speakers are connected and working. I am using a surround test file on the Pirates of the Caribbean DVD. My Sonos app indicates it is receiving DD 5.1; however, when running the test and the test indicates that the only speaker that should be playing is a rear, sound is somewhat quiet from that speaker and still coming out of the front. It doesn’t appear there is any speaker isolation. I have ran the Beam directly into my DVD player (PS4) with