Answered

Distorted sound on Beam at startup

  • 31 March 2022
  • 1 reply
  • 34 views
G

I have a Sonia Beam connected to a Samsung TV through the HDMI ARC port.

When the beam starts, or when it has been muted for a period, the sound is distorted and crackles for the first few minutes. After a while it returns to normal so it almost seems like it needs to ‘warm up’. 

Is this normal behaviour?

icon

Best answer by Airgetlam 31 March 2022, 07:13

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Airgetlam

No, it isn’t, but I have to wonder, since other Sonos devices don’t exhibit this behaviour, if it’s an issue with your TV set and the CEC/ARC circuits. Have you checked with Sonos support, after submitting a diagnostic within 10 minutes of turning on your TV?

Bruce
Terms & ConditionsCookie settings