Home theater

No sound from play 1s when watching tv

I have an open concept living room, dining room & kitchen. Currently have a Play 5 (1st gen), 2 Play 5s (2nd gen) & the subwoofer. If I get a PLAYBAR or Playbase, can I turn this into a 5.1 system for the TV. None of my Sonos are currently connected to the TV. Thank you!

Hi there, I bought a new playbase today and really like it and am a long term sonos user and fan. It all works fine but I cannot get my remote to work. I read some things on here and also followed the directions. When I press the + sign on the remote the playbase and app even acknowledge it but no joy when exitting. I cannot change the volume via my TV remote. Any help is appreciated as not heard back from Sonos themselves.

I just received my turntable. It’s quite beautiful. Minimal and simple design. However, I am experiencing many challenges just connecting to unit to my Wi-Fi. I’m using the TRNTBL app and cannot connect the unit to my house Wi-Fi. Any suggestions anybody? Thank you for your help! Michael

Hi. I have just invested in an a Benq w2000 projector with wireless output (http://www.benq.co.uk/product/accessory/wdp02). The wireless signal goes to a box with only 4 HDMI in and 1 HDMI out and an IR out. How can i connect this setup to a playbar? I want to run the tv, PC, playstation etc through the projector. The playbar only has an optical in which would only allow me to connect the tv is this correct? I use the play 1's through the house and love them and would love to find a work around. thanks

I set up the Playbar with surround sound, two 1's and a sub.  I am getting crackling through the palybar which is set up flat, on fireplace mantel with Flat Panel wall mounted above it.

We’ve had this set-up and working properly previously, but had to disconnect from power. I thought pluggging it back in would Re-connect everything but that hasn’t happened. Nothing else has changed! The app recognizes the playbar, and it plays music, but no tv sound. It was never hard wired. Any thoughts? Diagnostic # 9359875

Hello, For what I’ve read due to he P5 Gen 1 having 2.5Ghz wireless they are unable to support surround sound with a Playbar for the TV/Movies. Can you advise if it’s possible to connect the P5 Gen 1 via Ethernet to a 5Ghz WiFi router (making the speakers/signal now 5Ghz) and will the Playbar then connect and supports surround sound via a TV? Or if any alternative method will without needing to by the P5 Gen 2? Thanks in advance. Daniel

Hi all, after searching the forums for my specific problem for ages I came to the conclusion that I need to open my own topic 🙂 A fews weeks ago I added two Play 1 to my Playbase. After playing in the settings of my LG B6D TV for a bit I finally got it to output DD5.1 to my Playbase from Live TV/PS4 and so on. Setting: Sound Out: Audio Out (Optical/HDMI ARC) Digital Sound Out: Auto SIMPLINK: On DTV Audio Setting: Dolby Digital However, since doing this, the Playbase doesn't play DTS files anymore from my Synology NAS (Before I guess they were encoded to PCM) using XPLAY. I would assume, since I can select Dolby Digital as the DTV Audio Setting, it should also output DTS like this (I know that the Playbase doesnt support DTS directly, which is shame tbh...). Still the Playbase is showing no signal at all. Any way to solve this. Switching to PCM in the options manually everytime I want to watch a movie is neither comfortable or acceptable with such an ex

I'm new to Sonos, and I've got a Play 5 (gen 2) and 2 x Play 1. I've got the Play 5 wired into the TV using the 3.5mm jack so it's effectively acting as my soundbar. I was using my 2 x 1's elsewhere in the house, but they're barely used so I thought about adding them to the lounge setup most of the time, and just relocating them around the house as I need to. So what would be the best way of connecting them to the lounge setup? As a stereo pair rear speakers? front with the 5 as a centre channel? Any other suggested configurations? Shame I can't use the 5 as a playbar and get surround from the setup, but I don't think my budget can justify a playbar yet, and that would kind of leave my 5 surplus to requirements!

got a new playbar- connected to TV- sound was AWESOME.... went to add music- now can not get back to the TV volume- all that keeps coming up is " no music" please help:?:?

Curious if it's possible to use a play 5 as the sub with a playbar and two play ones?

I’m new to the sonos ecosystem. Just got a playbase + 2x play:1 + sub. When I play music from Sonos app the sound quality is great. But there is a clear worsening when I use Apple TV (4th gen) to Airplay stream using same service (eg: Apple Music) Am I doing anything incorrectly here? My playbase optical cable is connected to TV (Not Apple TV) Thx

I am trying to see if I can use a Connect Amp to power rear surrounds, using the rear surround output (rca) from a Marantz receiver as line in to the ZP120. I have found that it will work initially when the app is used to select the line in, playing as surrounds when the Marantz plays, turning off when the Marantz stops, and then resuming when the Marantz plays again. However, when someone comes along and plays music via the surround speakers say from Spotify, the music will be played (very nicely), but I then have to enter the app to reselect "line In" to have the speakers included back into the Marantz as rear surround speakers when a movie is watched. Is there a way to prioritize 'Line In" so that it is the default after music plays via the app from say Pandora?

Hi community Multiple articles reference the surround settings under advanced audio in the app, the problem is that I only see tv dialog settings there. Everything works great except that I want to hear the music out of the surround speakers, not just the playbar. The app and hardware are up to date. What's wrong? Thanks!

I just got a new Samsung wifi-enabled television and am plugging it into an existing system where a Sony Bravia TV was previously used. I take it that despite it's connection to my wifi network, I cannot use the new TV as a wireless source for my Sonos system unless it is physically plugged in via a line-in connection to one of my Sonos components. Can someone confirm that is correct? And if so, why is that the case? It seems like I should be able to use any wifi-enabled device as a wireless source, but what is the technical or business issue why this is not the case? TIA.

I just set up my second playbar with two PLAY:1's as surrounds. The PLAY:1's seem to work when listening to streamed Pandora music or when watching Netflix but don't seem to have any sound when watching cable TV. When watching cable TV, the playbar seems to be the only sound being generated. Is this normal or is there likely something wrong with my setup that is causing my surrounds to not work when watching cable TV? Thanks in advance.

My DMP-UB400E panasonic blue ray player is switching DTS-HD TO DTS which the sonos playbar wont play, so i am just getting stereo, when playing a ultra hd blueray disc. is there a work around this issue. Photo of my blueray sound settings below.

I have started to noticed when watching tv and watching videos that my playbar is out of sync I have it connected via optical directly into the tv. all help is appreciated.&nbsp

I just bought a Sonos Playbar and a bridge. I have a PS3 connected to a Samsung TV via HDMI. I have no audio issues with Netflix or other apps, however Amazon Instant Video doesn't seem to output any audio. Please advise.

Hello, I am trying to find a way to have audio (best possible) from all the following devices: 1) Panasonic Viera plasma Tv 2) Apple TV 3) other HDMI Following discussions on other topics, I bought a hdmi switch. https://www.amazon.co.uk/dp/B0734SYLJL/ref=cm_sw_r_sms_c_api_ARpwAbX82CTCD It has 5 inputs and 1 HDMI output, and optical + ARC audio outputs. So I connected all my devices such as Apple TV, youview box and laptop at the HDMI inputs and I connected the HDMI switch with my Playbar via optical. From the HDMI output of the switch I connected my TV. I do have proper 5.1 Surround when I use Apple TV or a YouView box. My TV though has no sound at all. At my TV I have enabled the hotel mode and I have set the internal speakers max volume to 0. What I am doing wrong and TV first get any audio output to my sonos system?

When locating the subwoofer, is the pairing stronger (enhanced) when the subwoofer is closer to the Play-base?

Why am i seeing my two "One" speakers in the list of connected devices on my samsung Smart TV. they are both referred to as "Media Server"s andI did not initiate thes connection, it appears to have happened automatically

Is it possible (or even smart if possible) to have a 5.1 setup, but instead of having the two Ones as the left/right rear, to have them in the front to the left and right of the TV/Playbar? My living room area just isn't optimal to have two speakers around the couch.

Hi I’ve a Samsung tv ue55f6670 and I’m running a sonos soundbar, sub and 2 play 1s for my surround but for the life of me I can’t get it going Dolby digital even though Samsung say it’s a dd compatible !! I’ve spoken to sonos and they said once I added my play 1s to complete the surround it should automatically go dd but it won’t , the tv is on pcm and only other option I’ve got is neo 5:2 , the option for dd is there on the tv but in grey so cant highlight it ! Just spoke to Samsung and the person reckons my sonos , xboxone and PS4 isn’t obviously compatible on my tv wtf ??? I have seen on here about other methods ie optical switches but sonos didn’t recommend this ! Can anybody help ?