Home theater

Hi, I have a few questions regarding the Sonos arc and connectivity. If anyone could help that would be great.. Can you use the Sonos arc (at all, Luke will there be any sound) if your TV only has and ARC HDMI connection and not an eARC?. Can I use an optical cable instead of an HDMI connection to link to TV/Projector?. If I decide to connect to my projector which doesn’t have either ARC or eARC connections will I get any sound?. My projector will be over the other side of the room which is around 3.5/4m in length, assuming I have to run a cable round my skirting board would this still connect OK or will the signal of the cable be interrupted? All help appreciated,Cheers,Gary

I am mounting a 75” tv to a full-motion wall mount.  Where the TV sits in the room it will be angled roughly 25 degrees to the left at almost all times so that it faces the center of the seating position.   I’d like to mount an Arc to the bottom of the TV so that could also direct sound at the center of the listening location.  Are there any mounts to do this?  I see there are mounts specifically for the Playbar and the Beam to attach them to a TV wall mount.     Also, are there any other considerations I should have for doing this as compared to just mounting it directly to a wall and have the Arc pointed in a different direction than the tv?   Thanks.

Hello everyone.i have a question about how to connect my Sonos beam to the TV and to my PC, if it’s possible at all.So right now my beam connected only to the TV, and the PC to the TV. And when i want to listen to music from the PC i have to turn the TV too.is it possible somehow connect the PC to the sound bar so I won’t need to turn the TV on?

Hi,I want to connect my Sonos Arc (Center) with my pair of Sonos Play:5 (Front L+R) and a pair of Sonos One (Sourround L+R).My Issue: the Sonos S2 can only connect 2 Sonos One (Sourround L+R) as sourroud speakers (and a Sub) but no additional Front Speakers.What should I do?

My Playbar won’t connect to my Sony TV. I have tried two separate optical audio cables with no luck. The Playbar works fine to play music sources but shows as “No Signal” in the app. The light coming through the optical cable doesn’t seem as bright on my Sony TV as it does on the Samsung TV I have upstairs. Is it possible for the output signal to be too weak to transmit to the Playbar?The TV is older so I’m wondering if over time the optical output degrades? It’s the only thing I can figure is the issue. I have tested the Playbar upstairs on my Samsung TV and it works fine. I’m guessing it’s the TV but wonder if weak signal is possible and if so is there any workaround to get the Playbar connected. It’s a long shot I know but figured I’d ask to see if anyone else has had the same issue?

I currently have the Sonos Arc, Sub gen 3 and two One - Sl connected to my LG C9 and an Apple TV 4K. Sonos Arc connect to my LG C9 via HDMI Ultra High Speed cable to eARC port. Both my LG C9 and Apple TV 4K use LPCM but my Sonos products do not. So, I have continuously have to switch between Atmos and 5.1. Very annoying. Absurd such expensive equitpment such as the Sonos products do not have software to support LPCM. Second issue is that you cannot switch wifi networks without an ethernet cable. You have to completely reset your system to switch wifi networks if you cannot connect to your router without an ethernet cable. Third issue is that my Sonos products do not have 5ghz wifi capability. It’s 2020 Sonos.

Help needed as configured with very common equipment that will affect many existing and potential future customers.   Two main problems with Sonos Arc:No Voices watching movies on Disney+ or Amazon Prime via AppleTV 4K No Dolby AtmosEquipment:LG OLED C9 (Updated Software  Version: 04.80.03)AppleTV 4KSonos ArcConnection (both Arc and AppleTV to the LGC9):HDMI 1 port: AppleTV via Zeskit 8K Ultra HDMI cable (with eARC and Ethernet) HDMI2 port: (ARC connection port for LGC9) Sonos Arc via same brand and model cable above  LG TV set to:HDMI ARC→ Digital Sound Out (Pass Through) → eARC (On) HDMI Input Audio Format → Bitstream for all HDMI Ports I spent a lot of money on the latest and greatest equipment and very surprised to see the Sonos Arc not working correctly.  One Apple thread said problem with Sonos Arc as only 1 HDMI port on the Arc. Coming here for experts advice    Again, the equipment I have is pretty common and will affect many existing and potential future customers. 

New sonos beam had it all connected fine from last friday then yesterday cannot seem to get the beam to connect to tv to have sound, done all the checks like unplug and do power cycle, everything seems to be right when I do the set up again the beam makes the chime sound but still no sound from tv. There is nothing else plugged in, its connected to my wifi aswell. 

Hello everybody,I would need help setting up my home theater sonos.In the dining room I have the following products:1 sonon beam1 sonos sub2 sonos One2 sonos One SLFrom the sonos app I can create a room called the dining room, in the room I can correctly add the sonos beam, then the sonos sub, but when I try to add the surround, the app only makes me choose 2 out of the four “sonos one” available ( I can choose only two of the four available, but no more than two products) making me identify the one on the left and the one on the right.My question is:Is it possible that there is no way to associate four sonos ones (two in front and two behind) to the surround?I can create a group with all sonos products from the sonos app, but with the group I can only listen to music and I cannot connect the group to the TV like surround sound.Has anyone ever created a surround system by adding four “sonos one” ?If it isn’t possible, I think I'll have to return the last two sonos one sl.Thanks everyon

Hi Everyone. I have a PS4 Slim, a projector and a new Beam. I thought I did my research and purchased an HDMI splitter to have the video split to the projector and the audio to the Beam. However, the Beam does not recognize the HDMI input and I’m unable to complete the “TV Setup” through the Sonos Beam. Any advice here is greatly appreciated. Thanks!

I've been very happy with the Beam I attached to my tv.  Today I bought a Sonos 1 SL to connect with Beam (as my wife needs it behind her, as she has a hearing deficit). I was able to set up the new unit and connect to the wifi Beam system.  My issue is that the volume works in tandem.  I want to control volume and treble/bass separately. Any suggestions? 

I have spent so much time trying to get a straight answer on how to get a 5.1 setup to work using an Apple TV and a Beam plus the ones and a sub. But the answers on this forum tend to say say what DOESN’T work and not what DOES. So, in order to help the not too few people out there searching (there are a half dozen unanswered/unresolved posts so there is some niche demand)..my understanding is that:Getting true 5.1 - Connecting an Apple TV to Arc and a Projector - Two Ones as Rear Channel, One Subyou would need a device like this: https://www.hdfury.com/product/4k-arcana-18gbps/ which very specifically (and not cheaply) splits an Apple TV signal into eArc and HDMI. If I knew this would work I would order the Arc and that device right now. However, both are backordered.Getting true 5.1 - Connecting an Apple TV to Beam and a Projector - Two Ones as Rear Channel, One SubI am unclear here, and haven’t done as much searching. It seems like you could purchase a splitter that takes HDMI from

Hey everyone.  So I understand that the Panasonic UB820 does not decode DTS on the fly to Dolby digital.  It is my understanding however that you can manually select PCM for the output of DTS in the blu ray player, and it should send a signal to the Arc that it can read.   I wanted to confirm this with anyone who has this blu ray player, and I was wondering what the quality of the audio you’re getting on DTS 4K blu rays are. Does it still sound decent?  I bought an open box UB820 and could not get audio from a DTS disc even if I selected PCM as the output for the format. I’m wondering if maybe the player was faulty (I returned it because it was really beat up).  thanks in advance 

I’ve added an ARC recently to my 2 FIVEs setup but the ARC is performing poorly. Suddenyl disconnects and stops playing or the quality deteriorates to something that doesn’t resemble music. Tried resetting, restarting etc. The FIVEs behave without a problem… Here’s a recording → https://www.dropbox.com/s/z88svqp26owt22f/IMG_0241.MOV?dl=0 This is becoming slightly frustrating, when you keep connecting the speaker to AppleTV and it disconnects immediately after a few seconds, so you end up watching a movie on TV speakers cos you just don’t have the energy to fight the d*** thing...while a brand new speaker sits there useless…. Moderator Note: Modified in accordance with the community guidelines.

Hi everyone, I have a Sonos Playbar which is out of warranty. Working fine except for the incredibly annoying high pitched noise coming from the power supply. The culprit is the transformer on the unit: DXTPQ3230.This is a fairly well known issue down to I’m assuming poor QA/ a batch of bad transformers that made their way into the Sonos supply chain. Does anyone know where I can source a replacement transformer? I’m in the UK so ideally a supplier in Europe. Any help would be greatly appreciated. Thank you!  

I have a beam and experiencing a very annoying issue. The left channel is not being heard wether it be movie, music or sports (as well through streaming not just tv) . The center is being heard from center but any sound that should incorporate left+right sounds right. Its iike the left isn't there.  I have done everything acousticaly, removing obstruction, vacating space to both walls right and left of beam with right having just over 2m and left having just under 2m.i am sitting dead center.  In YouTube r+l tests both channels work and I can't notice a much higher volume from the right one in test.  Could this be my own hearing problem? Anything you can suggest? 

After a period of inactivity I find that the Arc goes to ‘sleep’ and needs to be awoken with a vol up or vol down input from the tv remote. It doesn’t automatically come up when audio is detected. The annoying thing about this is when it wakes the volume is at 0 rather than the previously used volume, so every time I wake it I then have to crank the volume all the way back up to a normal level. Is there any way to change this behaviour and have it use the last used volume?

Can you lay the arc in front of the TV and not mount it?

Hii have a lcd and a projector in the same room , only watch one at a time , I have the Arc going into the lcd , is there anyway I can’t get the sound with the projector, I can’t have both screens on at the same time as my source is sky q Iv got a hdmi splinter which plays one screen at a timethanks 

I am getting a whine in the background using beam soundboard connected to my Samsung tv. It is connected via hmdi to the tv.  Any ideas out there

Hi, I just purchased and set up my sonos arc, currently I don't have my sub and other speakers yet, but Eventually in the coming months I'll have my new TV and sub more speakers etc. I plugged it in with the optical converter it came with for now since I don't have the hdmi arc. I have an appletv not the 4k kind just the regular one and I'm having trouble understanding what selections to choose for all the audio. My selections are tv speakers (hdmi) and arc so I chose arc. On the audio format there's a dolby digital 5.1 or stereo, do I choose stereo because I don't have my rear speakers and sub yet? When I go to watch a movie in hbo it reverts to the speakers labeled tv speakers and I have to manually check “arc” again. What am I missing /not understanding? 

Just got the Arc and it sounds great.  Configured to HDMI 4 ARC output of TV.  However after setting the TV sound to  Receiver (HDMI) and turning on Dolby Atmos Compatability under Expert Sound Settings and then turning off the TV and then back on the sound setting reverts back to TV Speaker.  The Arc is powered on during this sequence.  The time between on and off does not seem to make a difference as I have tried everything from a few seconds to several hours.  It always reverts back to the internal speakers.  Any ideas??  This is a pain trying to train the spouse on how to fix this every time she turns on the TV.

I’ve had both an Arc and a Sonos Amp for the past few months. The Amp is hooked to floor speakers and a subwoofer, and is used primarily for my turntable. Previously, when watching TV, the Sonos app reported that the Arc was using TV audio and it allowed me to group the Amp for even more volume/bass. However today I tried to take advantage of this feature, and the Sonos app no longer signifies that the Amp is playing TV audio, and as a result I can no longer share TV audio between devices.Has something changed with the Arc firmware, or is there some setting that might be preventing this from working? 

I have two sources with 4k and Dolby Atmos output.They are connected to a 4k projector without eARC.What will I need to connect it to SONOS ARC and take advantage of Dolby Atmos?Thank youRegards.Jose

Hello,I’m going with the theory that perhaps Sonos might pay attention to threads not marked as “Answered” and possibly respond to a new one. A lot of people are patiently waiting to hear about any progress or timeline for supporting multichannel PCM on ARC. Is there anything substantial that you’re able to share with us regarding this feature?